[Resolved]  IDFC Bank — idfc bank fastag blacklisted

Address:Ghaziabad, Uttar Pradesh

I got my fastag from idfc bank, it was registered by the maruti regent car dealer, ghaziabad.

I recharged my fastag two three times and current balance showing as rs. 555. Now few days back i received a message from idfc bank that my fastag is blacklisted.

When i contacted to customer care they told that my rc is not submitted with idfc bank and suggested to write an email to [protected]@idfcbank.com with rc attached. I wrote an email 4 5 days back but there is no response. Still my fastag is showing blacklisted.

I am really disappointed with the service of idfc bank.

My fastag id is 34161fa820328ee8036a12e0

Thanks
Rahul jain
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May 29, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Feb 19, 2020
Updated by rahuljain147
Why my complaint is marked as resolved?
My IDFC fastag account is still showing my fastag blacklisted.
Verified Support
Feb 20, 2020
IDFC Bank Customer Care's response
Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.
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