[Resolved]  IDFC Bank — Idfc infrastructure bond tranche 2

I had purchased 4 bonds of Rs.5000 each of IDFC Infrastructure TRENCHE 2, and was allotted a folio no IDB0314920 which was going to be matured on 21/02/2021. On non-receipt of any credit to my bank account I mailed the details to 1) [protected]@karvy.com 2) [protected]@idfcbank.com 3) [protected]@idfc.com. The result was null with delivery to [protected]@karvy.com failed and [protected]@idfc.com blocked my mail. the mail id ig.idfcbank.com though received my mail but did not bother to reply.

On 12/03/2021 I received a message that the Redemption Warrant was despatched to me through Aviral Courier with consignment no [protected]. On tracking the consignment with the Aviral Bulk Handling Logistic Pvt Ltd. I found that the a mail was despatched on 24/02/2021 and delivered on 8/3/2021.

But to my utter dismay, no such mail was delivered to me. The call centre of Aviral Logistic was unable to state to whom the mail was delivered.

Kindly arrange to pay me my hard earned redemption amount as I am a retired person already in crunch of money and expecting your sympathetic attention.

Regards,

Safdar Husain
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Mar 21, 2021
Complaint marked as Resolved 
Thank you for the support provided. The complain now stands resolved as the money has been credited to my account.
IDFC Bank customer support has been notified about the posted complaint.
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