[Resolved] IDFC Bank — instacred amazon voucher are not sent

heera23

from Mumbai, Maharashtra

Website:

instacred.me

The loan was passed i was received the message from you but still there is no amazon voucher received and it is still pending i request you to send me the voucher as early as possible. S that i can purchase any thing from the amazon. Please look into this matter early. You sent me the full detail of loan as well as emi i attached the screenshots. I am feel totally frustrated because of this inconvenience from the idfc bank in this case of amazon vouchers was purchased by me on 6 july 2019. Please resolve this matter as early as possible or cancel my loan if you can not send me the vouchers. Your business behavioris not well n good with your customers. Please send me the amazon vouchers as early as possible.

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Jul 12, 2019

Complaint marked as Resolved

Thanku so much to resolve my problem IDFC😊🙏

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

IDFC Bank Customer Care's response Dear Sir,

We regret the inconvenience caused. Request you to share your contact number and location details in order to assist you further.

Regards,
Team IDFC FIRST Bank

Verified Support

Jul 15, 2019

IDFC Bank Customer Care's response Dear Sir,

This is with reference to your concerns regarding your loan account. We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.