[Resolved]  IDFC Bank — instacred give fake commitment and took my 50, 000 rs.

I have used my easy buy card to make purchase of flipkart vouchers from their partner instacred and i was promised that i would receive the voucher within three working days from the date of transaction, the transaction took place on 26/06/2019 and till date 30/06/2019 i have'nt received my vouchers of rs 50, 000. Money got deducted from my easybuy buy card. And i have not got any vouchers mail or message.
Sachin
[protected]
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May 29, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
IDFC Bank Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your contact number and location details, so our team can connect with you.

Regards,
Team IDFC FIRST Bank
Verified Support
Jul 01, 2019
IDFC Bank Customer Care's response
Dear Sir,

We would like to inform you that we are working towards your concern and will share our response on your email id at the earliest.

Regards,
Team IDFC FIRST Bank
Verified Support
Jul 03, 2019
IDFC Bank Customer Care's response
Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your loan account details and contact number to assist you further.

Regards,
Team IDFC FIRST Bank
Complaint comments 

Comments

I purchased a voucher for flipkart from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference.

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