| Address: Corporate Office: IDFC FIRST Bank Limited, Naman Chambers, C-32, G-Block, Bandra-Kurla Complex, Bandra (East), Mumbai - 400051 |
My Folio No. IDB0375076 (VENU DOMMATI)
I have written several times in last few days that my registered address has changed.
But every time I write email to "einward.[protected]@kfintech.com", your representative Swetha Balashetty from Corporate Registry,
KFin Technologies Private Limited, she replies that last date for updating Bank Mandate is over on 01/Feb/2021 and she will send the Demand Draft to the old registered address. The maturity date for Bonds is 21/02/2021.
Twice she replied with the same message.
Updating of Bank A/c number may not be possible but why can't you update the current address. WHY DO YOU WANT TO SEND THE DD TO WRONG ADDRESS? I have relocated from that old address.
My latest address is in Hyderabad. I have already sent all my relevant self attested documents for Address Change such as my ADHAAR Card, latest Electricity Bill & PAN card copy to your same email address "einward.[protected]@kfintech.com "
Please update the latest address to avoid loss and further delay of my Demand Draft. There is still time for maturity date. Was this information helpful? |
What is your job then as Customer service? You should forward my complaint internally to respective department. Its not my job to keep running behind your departments.
I have already written two emails. Please read my complaint properly.
I want a solution please. I am disappointed, that's why I raised with Consumer Complaints.
Regards,
Venu Dommati