[Resolved]  IDFC Bank — mobile number and date of birth correction

Address:b 22 kusum vihar colony gali no.8 near skit collage jagatpura jaipur, 302017

Dear Sir, &Madam
Greeting of the day

when i took loan from your capital first bank then your official hat kept my date of birth as 9march 1993 which is incorrect my exact date of birth 3 march 1995
and my mobile number is also wrong due to which neither does my message
have any message no any contact with your capital fist bank now i am matching
yo to right mobile number [protected] and to get my dob correct attach the photo copy of document and sent if to you
and my loan account number 20926552 and my full name vijay kumar raigar
S/o Ratan Lal Raigar
about this i have all ready given complaint to the office of capital first which i have but not received any solution from there,

i am very much worried that your capital first phones does not even have a phone number i have not even even sent a reply to this email .

please correct my problems as soon as possible

Thankyou&Regard

vijay kumar
mob.[protected], [protected]
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May 28, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
IDFC Bank Customer Care's response
Dear Sir,

This is with reference to your concerns regarding your loan account. We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.
Complaint comments 

Comments

Its been three months i am raising complaints, requests and what not to get the refund on the extra emi i payed since ecs was not working. and now since ecs has resumed i need my payed amount refund of 11175 rs.

the un-adjusted amount should either be refunded or atleast adjust it for the upcoming emi's.

loan account number : 17956804

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