[Resolved]  IDFC Bank — Redemption of infrastructure bond

I had deposited my IDFC infrastructure bond certificate (Tranche 1) Folio no IDD0291221 at your Naman Chambers Office on 6 Apr 2017. I was told that the same would be credited into my registered bank account within 30-40 days, however the same has not been credited till date.

I had rang up your customer care no [protected] on 23 May 17 and I was told it would get credited on Jun 17. However again no time was mentioned.

This situation is utterly unsatisfactory . Request ask the concerned department to do the needful at the earliest.

regards
Sumit Kumar De
folio no IDD0291221
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Aug 8, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
IDFC Bank Customer Care's response
Hi Sumit,

We regret the inconvenience caused. We'll check the status of your Bond with the team and get back to you with a resolution at the earliest.

Regards,
IDFC Team
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