[Resolved] IDFC Bank — through instacred - amazon pay voucher

Salman_sharief4

from Mumbai, Maharashtra

Address:	NO 72, 5TH CROSS, A STREET, GANDHI NAGAR KG HALL, Bangalore, Karnataka, 560045
Website:	InstaCred

Dear sir/madam
As I had purchased an Amazon pay voucher and when I received it when I try to redeem it in Amazon app it says (voucher you are trying to redeem is already redeemed by someone else)
This really left me blank and I tried contacting the Instacredsupport frankly speaking they responded but it is taking too long I wanted to gift tat voucher to my brother but unfortunately it didn't redeemed.
I kindly request IDFC bank to resolve this issue and respond me I seriously don't hav enough time either please cancel the loan or resolve the issue
Thank you
Salman Ulla Shariff

+2 photos

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Aug 7, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Aug 21, 2019

Updated by Salman_sharief4 My issue is still not yet resolved!

Verified Support

Aug 22, 2019

IDFC Bank Customer Care's response Dear Sir,

We tried contacting you on your mobile number, however, we were unable to connect with you. We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Regards,
Team IDFC FIRST Bank