IDFC Bank — Unit :idfc first bank limited - infra bond tranche 2

Address:

Bangalore 560078

Dear Sir/Madam,

I hold 4 bonds of value 5000 each purchased on Feb 21, 2011. Now it is matured and I have not received the amount. There is a mail from IDFC that the DD is dispatched to my address, but I have not received it and the courier company is also not reachable to track the status.

FOLIO- IDB0302036

I have sent several emails and provided necessary details but in vain it's been almost 1 month, few days back I received below email:-

"We have dispatched the redemption payment for your above registered folio through AVIRAL LOGISTICS PVT vide their reference number [protected]. The same is expected to be delivered in next 3 - 4 days.

In case you have not received the warrant kindly forward us a cancelled cheque and a self attested copy of PAN card by email to einward.[protected]@kfintech.com so that we can remit the funds to your account at the earliest."

I have sent necessary detail to transfer the amount electronically but there is no response.

Being a IDFC bank account holder this is really annoying and I am really dissatisfied with the service provided on the IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2 by IDFC and Kfintech team. Not sure why did they chose to courier through AVIRAL LOGISTICS PVT LTD (Never heard about this company) when there was lot of best courier service available!!!

I hope someone responsible will look at this issue at the earliest and resolve the issue at the earliest as it is badly impacting (already) IDFC name.

Regards,
Shashi