Idp — Money debited but not received any confirmation mail

Toady i filled the form of ielts exam and my 15500 money was paid to idp but 1 had not got any confirmation mail from them. I called on customer service number of idp and they said money would be refunded within 7 to 10 days please resolve it as soon as possible because i arranged the money with so much difficulties 🙏
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