IFB Industries Complaints & Reviews

I've bought IFB elite zrs, within 3 months started leaking,
technicians trying to resolve with mseal, not worth it using a mseal sticked product.
Definitely need an exchange.
Buying a branded product and using them sticked with mseal.
Is it really worth buying IFB branded products??...

Hi,
I purchased a washing machine on 5/07/2021.The motherboard got repaired.
I have been raising a repair service request for six months and nobody is responding. I purchased a machine 6 month back. The mother board got repaired.Nobody is responding even though I have raised a request. I have spoken with service manager Nagraj Murthi in davangere but he is not responding, and he is not picking up my call and he is always telling...

I bought a stabilizer for my IFB washing machine in the month of January 2022 on the advice of your service engineer with a 3-year warranty. By the end of April, the stabilizer had stopped working, and in accordance with the warranty, the unit was taken by the IFB-authorised service engineers in Kanchipuram Shakshine Enterprises. The stabilizer hasn't been corrected for more than three months, and whenever I get in touch with them again,...

Ticket no. [protected] dated[protected] not resolved yet, daily I am calling to local service centre of @IFBsupport but no solution till date. PCB needs to be changed for @IFB_Appliance Oven. They said part didn't received, how much time it takes? 12 days over, poor service

Now new ticket number [protected] generated without solving earlier ticket. What kind of after sale service is this?
Tell me IFB escalation matrix...

We have purchased a washing machine way back------and we have not started rather installed then, because already an old IFB top loading machine was in use.
Today, i.e. 08.10.2022 we tried to install it an contacted you and got an sms ( " Dear Customer, Your ticket no is [protected] . IFB representative will contact shortly."). Till evening nobody turned-out, then we tried to contact once again and got the answer that whatever ticket...

Hi Team,

I register one request in Jan2022/Feb 2022 for normal service of my dishwasher.
One technician came and he checked every thing is working fine. He said let me clean the water supply pipe and then he damage that pipe.
He has gone from my home without informing me when i was busy with my work.
i thought things are done and at the night when i try to start, it give me error and not started.
Second...

Bought a washing machine in 2018. A broken machine was delivered. Upon several complaints, company sent another machine which is a faulty machine. Makes noise like tractor and our neighbours complain a lot and dont allow to use. Raised several complaints and issue not resolved till now. I am now getting mental harassment for raising this matter again and again. I have raised several complaints on this. The technicians visit and do formality,...

My old parents are stuck with complaint number [protected] since past one week for their IFB washing machine which is already covered under AMC.Please resolve immediately ....

Dear Team,

I am very much disappointed with the IFB AIR conditioner.
Nobody responded to my mail dated Sep 8, 2022 at 11:09 PM TO [protected]@IFBGLOBAL.COM

This is with reference to Tkt no [protected], [protected], [protected], [protected], [protected].
This AC has not worked since installed, multiple complaints raised but not been resolved.
All the time the technician visits and adds GAS to...

I have a front load washing machine. We were having problem with the dryer as the clothes were not drying.
Complaint was lodged through the toll free number.
Service representative from Induja Home solutions Pvt Limited, behala, Kolkata34, visited us on 7th Sep'22 and changed one spare part - Billed us 988/-
The problem was not solved - another visit was made on 12th Sep, and this time the motor was changed and billed...

Service people if we asked then he is saying we need to use full mineral water and still more than week. They are not able to provide machine

Don’t buy Ifb. We are frustrated with thier customer care...

Purchased a TOP Loan IFB Washing Machine (Model: TL-RDSS 6.5 KG AUQA, SL NO[protected] on 26/10/2022 and warranty expired on 26/10/2022.

During these period we faces lot of problem with this device and currently we have issue with Vibration and Noise Issue and for that we logged the call on 29th of Aug and engineer visited the site and assuring us to replace some spare and it may work but after 13 days crossed still...

The machine is not taking water in the drum...

Since, my mechine did not spin and showed as "taco" in its display, I made complaint... Past one week no one come to inspect and redress my problem......

It shows dper when 13 minutes left

Address h. No 44H/nit5, Faridabad...

I bought ifb ac in april 2022.after one month it was not working. I am camplain on customer care number
In regular basis but your service centre
Did not solved the problem. It was worst service.your customer service executive say the will visit in 24 hours but they take 3 to 4 days for one visit...

I have purchased IFB washing Machine in Dec 21 after 2 months noise and vibration issues starts. Problem not resolved after 2-3 visit of engineer after that Mr. Himanshu Singh Service Manager appointed and he assured that problem will be resolved i asked him to replace my Machine. Major part changed of machine. Again after 4 months same problem started. This time(Aug) i complained and its about to 1 Months same manager appointed but nothing...

I brought a new executive zxs washing machine in Tulsi digital shop in Raigarh Chhattisgarh 02.09.2022 but he delivered to my house used second hand washing machine I will complain to shopper than he said to me I will change in two to three day but it doesn't happend than plz help to me give for new machine or either my money...

I bought a stabilizer for my IFB washing machine in the month of January 2022 on the advice of your service engineer with a 3-year warranty. By the end of April, the stabilizer had stopped working, and in accordance with the warranty, the unit was taken by the IFB-authorised service engineers in Kanchipuram Shakshine Enterprises. The stabilizer hasn't been corrected for more than three months, and whenever I get in touch with them again,...

This is really unacceptable, i have raised around 5 complains but no action has been taken from your side. You always ignoring the service request.

What kind of service you company providing us?

After raising complain only two service centre people visited us and they always demanding the money and providing excuses. Her name is Khushboo and her number mentioned below in the complaint screen shot.
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