IFB Industries Complaints & Reviews

Dear concern,

This is regarding the complaint ticket number [protected] provided by ifb customer care.

We had launched a complaint by calling your customer care number for an annonymous sound made by the ifb washing machine while clothes being washed.

However, we have not received any satisfactory response from your representative.

Your executive named roshan visited our place who...

Complaint#[protected] : i had registered this complaint with ifb more than 6 months back that my microwave is not working and still my issue is not resolved. I tried calling ifb customer care multiple times and every time they said that someone will visit soon. The customer care guys even gave me the contact of your local service advisor lead - raghavendra (Mob:‪[protected]‬). This guy raghavendra is very arrogant and he informed me to...

After starting washing machine in any mode it shows dp error any machine stops within few minutes.
Model senorita aqua sx 6.5kg 1000rpm
I bought this waching machine just 3 onths back.
I had registered my complaint but no executive came for resolving the complaint.
Really disappointed...😢
Didn’t expected such service from a reputed company like ifb....

I am s. D. P. Dixit, from lucknow. I purchased one 6 kg. Fully automatic front loading washing machine during february, 2017 through flipkart. I have been repeatedly trying to get free servicing during its warranty period for do many months, but the same could not be attended. During this week, only some one phoned me and got my residential address and informed that the servicing shall be carried out next day, but the same could not be done...

I have bought a microwave oven. The fan of oven is faulty and when ever i complain, a technician comes and do some temporary fixing. Next day, oven again gets out of order. It has only been one month since i bought it.

I am really frustrated by this. I wish they just take back this useless item. I will never advise anyone to buy this product.

Can anyone advise what to do!...

On 25th Feb at about 2PM, we lodged a complaint in IFB Frontload washing machine service centre (Toll free no.[protected] to repair our machine. They told on phone that they are sending service engineer. Within one hour one Service Engineer (Rohit - Mobile no.[protected]) called us and told that he has reached near to my home i.e. Jagat Ram park, Laxmi Nagar, Delhi and asked us to guide to our house. We guided him by phone and he reached...

Hello
My name is Ankit Bhardwaj, and I am stay at Sonipat Haryana. We have purchased washing machine Serena WX in month and date 05/Dec/2017.
Our machine stop working on 04/Feb/2018, and on same day complaint registered with customers care, ticket no is [protected].
After that two time service executive visit on our stay and check the machine. But they don't find any solution.
Again I have booked complaint on...

Complained of machine leaking and e5 alarm existing always.
After several pone calls, fourth day a technician attended and changed the tub and the board and left without testing and advised us to operate the machine next day. Next day, it was not running as no power was available. It was informed to the concern office.
After several phone calls, more than 10 calls, finally one person arrived at 6.30pm and tried out and said...

I have lodged a complaint for the first time on your customer care services on 15.02.18 numbered [protected]. I had also contacted them more than 8 times thereafter. Though the product has guarantee, they have not came by theirselves for service from the date i bought the machine. Now, they are asking charge for spare parts saying it was damaged. The spare parts are also not changed till today. Their reply is also not satisfied....

I am a customer for your company for last 9 year and using various appliances and appreciate the innovation and creations of ifb.

I am very sorry to say that the company has very excellent vision - "excel in quality & services to be in consonance with global standards" but the service end is just opposite and horrible. Last time when we didnot availed proper services offered by you company, the owner of showroom blames that...

I bought ifb executive plus 8.5kg washing machine on 7th feb2018. Till date i. E, 23feb 2018 installation of machine is not completed. Inspite of so many calls and filing a complaint on 17.02.2018 on ifb helpline, the problem is as it is. Their people are mostly interested in selling washing powders and all that. Very bad experience with ifb products and services. I neither buy ifb product in future nor i recommend anyone....

We brought ifb digital sx 6kg washing machine on[protected] on 21-2 2018 suddenly machine caught fire when cloths were inside and machine was on. We smell something like fiber melting nd our neighbour came out and help of them we could stopped sever damage of our house. I have raised customer care complain they promise to send person immediately and they also talking about visiting charge and all because it is out of warranty. Why shoud i...

Three days back purchased ifb washing machine from pai electronics, dilsuknagar, hyderabad. The next day the ifb team supposed to visit my house for a demo. Yesterday i received a call in the after noon from the technician, i requested him to come at 6.00 pm as all of our family members are went out for the duties and available at that time.

When i rang up sevaral times (Nearly 15 mts) customer care number of 1800
3000...

I ordered the abv product nd the same was delivered to me promptly on 15feb but it is still lying unpacked since the last 5days. On sat nd mon i got a call frm the technician promising to be there by 4p. M. But no one turned up... Fail to understand why such callousness as i am a loyal cust with flipkart. Made umpteen calls to the call center nd all promised me that somebody wud turn up. I even had a word with sup sunita yesterday... Only...

Complain has been registered with ifb cc. Complain number - [protected].
All other details like contact number/address is available with the complain. Seems their technicians are not qualified enough to do repair jobs. Each time they do something only to introduce new defects. Other problem is response time.in spite of multiple calls, they hardly bother to respond in timely manner. And even if they visit, they are only bother to sell/promote...

Sir, i purchased the above item on line through flipkart vide invoice faaa[protected] dt[protected]. Sl no[protected]. Item stopped functioning a month back. I lodged a complaint for warranty repair. Rep from ifb kochi came and found magnatron non functional and promised to replace. It is two weeks past and i telephoned ifb office and they conformed receipt of new magnatron and promised to send the rep next day. It never happened....

I'm using senorita vx 6kg bought on 2014 and having voltage control by ifb. It was not working by 2016 by showing a ' door' message in display eventhough the door was closed properly, then service requested and they change the 'mother board' (Dono ur term). Now the same error ('door' at display) occurs to the replaced board. If it was because of high voltage whats the use of voltage control worth 1500/- sold by you. I think now also board...

सेवा में,
प्रबंधक महोदय, दिनांकः- 16 फरबरी 2018
आईएफबी।

विषय:- आपकी कंपनी का खराब गुणवत्ता वाला प्रोडक्ट।

प्रबंधक महोदय,
महोदय 07 फरबरी 2018 को आपको भेजी गई मेल...

Dear,
I used to stay in Andhra Pradesh near Chittor We are fed up with the customer service of the IFB.when ever we are calling to the customer care every time they are saying that server is down and they are giving some numbers of the mechanics and when ever we are calling to the mechanics they are saying some other names and numbers to call.they are not responding properly and within this time our warranty got over and recently...

Ifb kindly take your 38 ltrs box and i guess you can use it for frying up the complaints that gets logged. Sorry for that you will need to take a print out. Get a good printer but not one of your own if you do make one. And if you cannot send someone to take it kindly let me know the address so that i can courier it for free. Thought it was one of the best brands making oven but to my goodluck i got a box in which the service engineer boils...