IFB Industries Complaints & Reviews

I have called ifb toll free number on 05 10 17 and registered a complaint that my washing machine. They said within 24 hrs it will solved. They have not turned so then again on 07 10 17 i have called toll free and spoke to supervisor he has given coordinator number of Hyderabad they never pickup phone or engaged.
I got annoyed and again I spoke to customer care on 09 10 17 They escalated to supervisor but no response. Lastly one technician...

Ticket no. [protected]
Model : aw60-205t

Ifb service technician came and told that washing machine cable is having problem and need to change, after cable chable change problem is not resolved and now telling that pcb to be replaced and will cost 3200/-. Technician not checked the pcb and blindly telling to replace the same, complained in 21 aug 2017 and still problem not resolved. On every visit technician is suggested...

My name is madhuri patidar. I had purchased ifb washing machine from www.flipkart.com on 22nd september 2017 and received it on 26th september.

Please find below the product detail:

Product name: ifb 6.5 kg fully automatic front load washing machine (Senorita aqua sx - 6.5 kg)
Order id: od[protected]
Order date: fri, sep 22nd '17 6:20 pm
Total amount: ₹27, 299 through debit cardbr...

Hi,
I bought a new washing machine "ifb tl-rdw 6.5 kg aqua fully automatic
Top loading washing machine" from flipakrt. Since last 1 year many of my clothes are torn. The customer service repaired the spinner after 8 months and even after that there is same problem.

We have called customer care almost a hundred times. Tried to speak to area manager head and customer care managers head but seems like are helpless...

Ifb chengalpattu said ram & co
Invoice : 2270
Complaint :
1. when mixed fabric conditions it taking
2hours to complete
2. More vibration and machine turning 65to80degree...

On 7th oct 2017, my wife has logged a complaint against the fault in the washing machine. Today is 12th oct 2017 and no technician has visited to see the fault in washing machine.
We have called customer care almost 8 -9 times and they always said that they will escalate this issue but till date no technician has visited us.
Complaint no is [protected]....

Hi team,

The above mentioned compliant has been raised on 3/102017, the call center team advised that the technician will attend with in 24hrs.

I have been following up since than with various people, and escalated to floor supervisor, either i received a response or any information wrt my complaint.
Was been directed to different people, either they swith off the mobile and do not attend
br...

Washing machine not working. Power and water supply is ok. Machine is showing power indicator red. Even the doors are properly closed. Cannot detect the problem. Day before we did spin only. Next day it shopped working. Might be power fluctuation problem or something else. Basically for past 3 weeks it not working though it shows power supply available. It was bought a month back only....

There was a problem in my microwave. It was not heating food. A technician from ifb came and told us that the magnetron needs to be replaced and told the price rs 2600. When he took out the magnetron from our microwave, the magnetron was not the original one and was replaced around 11 months ago without our information when there was some problem in microwave last year. The technician replaced the magnetron and charged us rs 2092 which is...

Hi there

I have elite dx washing machine. It's not working.. Ifb service person visited my house and told need to replace door lock (Inner side). It will cost around 3800/-. It sounded quite high for me. I wanted to know if it's so costly? Is there any other way to cross check the cost?

Please let me know.

Many thanks and regards.
Vikas
[protected]@gmail.com...

My washing machine has completely stopped working since two weeks. After raising a ticket and repeated calls to their customer care executive always say they have escalated to the higher level but there is no use of it.. We are really frustrated with the after sales support we received from ifb. Our washing machine is still under warranty but it has become completely useless now. Their customer care tells us they will send the technician...

Hi,

I am writing to you regarding my horrible experience with the service and repair of my front load 7 kg ifb washing machine.

Firstly, could you please let me know the price of the pcb. The technician told me that it will cost rs. 12500 - rs. 13000 to get the machine repaired by ifb.

I must point out that despite repeated requests for amc (Annual maintenance contract) for this machine, ifb did...

Sir, i buy a washine machine on 2015 and didn't use atlest once.my warranty expired.in my recent usage washing machine not works properly and at arrive 24 min reading, washing machine was automatically not worked.i registerd a compliant through your toll free no on[protected] and gave ticket no-[protected].untill any information not recieved from ifb.plz take it my compliant and splve my problem as early as possible....

Hi,
This is regarding my ifb washing machine, my washing machine was not working, i raised the complain on ifb, the service engineer came and just put one meter below and told it's motor has gone. I asked how can you say that... Can you explain me. He told you call any technician they will tell you same.
He then told me to get amc for 2 years and will replace all parts in next 45 days. Otherwise pay 7k and will replace now.br...

When i bought washing machine u r demo man will come & he told me to extend warranty for two year so i told him i m interest in but he told me i will come next time i will do it bu he is not 3 month come when i call coustomor care for washing machine camplain same man is come to my home to sovle complain i told him about my extend warranty he said give me rs in cash & i will do it but after he call me your warranty will not be extend what...

On august 03 2017, techinian anup nirmal from shree sai service dahisar west had visited and changed megatron for the owen. Its not only been two months and the owen stopped working. The afformentiioned ticket number was created recently. The same techinician (Anup nirmal) had come to visit again as of sept 11, 2017. He stated some other part has gone and provided the estimate of 2.5k. I found this suspcious and had my owen checked by some...

We have purchased the IFB Washing machine through Sathya home appliances at madipakkam at the Exhibition conducted at Trade Centre, Chennai. The product has not been delivered. its almost a month. The dealer claims that IFB is not releasing the product to them. I've been billed for a product which was not there...

I have made a complaint on 2/10/2017 vide complaint number[protected] at the helpline number but till date no technician has visited my place to attend the call.

May i request you to kindly provide me the e-mail id of the md of the company as i have spoken to the local authority and area incharge also but they are not behaving properly.

Please arrange someone to attend the complaint at the earliest and provide...

Complaint to your toll free number on 28/09/2017, electric wire burned, a representative from your service point vist ant tell replacement of wire needed and gone, after 3 days i call to that service center they replay "replace material not come" nearly 12 days replace material not yet received"," a branded company not having one wire kit"
I am also having a amc cover, no one is visiting before 10 months for amc check up.
Worst...

The complaint with ticket number [protected] was logged on 7 october for error occurring continuously in the machine to which the customer care representative responded that technician will be sent within 24 hrs. Till date, no one has come. Every time, we are told that technician will come in an hour, but all in vain. We are disappointed by the service....