IFB Industries Complaints & Reviews

I have purchased elena dx 5.5 kg front loading fully automatic washing machine. During washing of cloths, the machine is not getting drain nor spin on auto. The filter element provided at the bottom of machine has been checked & it is ok. Further when the machine is vacated there seems to be sound of water collection at the bottom of drum.

Request to kindly resolve the draining problem of the machine at the earliest....

I raised a ticket for my ifb top load washing machine for program issue. The ticket number is [protected].

After raising this ticket some technician called to check my address, afterwards no response. And they closed previous request without any reason. Now it is 10 days after opening the ticket. Today i called customer care 8th time after raising ticket. As always i got a response i got a reply that it will be attended by...

Reminder ii no responce / complaint not registered till date

Sub : return back ifb w/m tl 7 kg tl-sdg aqua s silver 53/63

Ref : invcoice no sla[protected] dtd 15/08/2017, croma mumbai
1) mail dtd 23/08/17 2) mail dtd 24/08/17

3) reminder mail dtd 25/08/17

With ref. To above subject i purchase ifb w/m tl 7 kg tl-sdg aqua s silver 53/63 from croma mumbai 15/08/2017...

Hi,

The washing machine motor is in good condition but my machine is not spinning the ifb service person came and just put one meter below and told it's motor has gone. I asked how can you say that... Can you explain me. He told you call any technician they will tell you same. He told apply amc for 2 years and will replace all parts in next 45 days. Otherwise pay 7k and will replace now. I was surprised without any checks...

I have purchased front load top model 3 years ago have spend more than 10, 000/- till yet for its different complaint again j have. Oiled complain for not working service person from company came and he says that it will almost take 5500/- to resolve problem i said ok do it he keep the full machine open and then 3 days after he again call me that it will be almost 7500/- if you want to make it from company if you want to make it personal...

Customer no: 4929340 / s d chari
Contact no.[protected] / [protected]

The drum was recently changed. The alignment seem to be incorrect causing damage to clothes. This was informed to the local service centre. The agency attended the fault but the problem is not resolved yet. Lot of costly clothes have been torn.

Kindly do the needful immediately.

Yours faithfully

S d chari...

We are using senority sx 6 kg bought on 25/07/2013. Waranty completion on 27.07.2017. Our amc receipt no.7009. Of sri krishna enterprises. The day after powder applied by your service person our washing machine got struck and mal functioned. On complaint registration no response till today (After 7 days of complaint. Every person discouraging for purchase of this ifb machine. When will our complaint be solved???
Our complaint no.[protected]....

I purchased a IFB microwave oven on Aug 2017 and after few days it stopped functioning. Due to this I raised a complaint against IFB customer care and to be surprised none of them responded to the complaint and each time when I call the customer care they used to tell like the Technician has been allotted. Still I managed to get the number of Area Manager Mr. Sabarish([protected]) of IFB customer care. The way he responded was very ridiculous,...

This is a washing maching purchased in november 2016. Your rep demonstrated how to use the machine. I am using it exactly the same way.

The service mechanic came in and said i need to purchase accessories as water is not draining completely and the detergents are getting accumulated at the machine.

I am putting the detergent at the exact place as demonstrated. Since it is within the warranty, why should i purchase...

Dear sir,
My complaint no. Is [protected]for ifb micorwave oven.
1. Complaint lodged on 26th aug. Technician came on 27th took rs 1850 for touchpad replacement. After 2days another technisian came and replace the pad but microwave did not started. He took microwave to his shop and brought it back, after atleast 10 calls to the call centre and shop, on 8th sept and took another rs 12000 for pcb replacement.
2. On same...

09/09/2017
Respected sir /madam
I have lodged a complaint to customer care 22/08/2017 my washing machine not working. I received a ticket no [protected] after that technician visited house and identified pressure start button is the problem, no stock and it may take 2 days for repair... Till to day no answer from service center, i made calls 5times customer care, they said forwarding mail. But not proper answer from service...

The IFB washing machine having model Elena Aqua SX 1000
SL.no 012969 was out of order since 15 days.Not even started after switching on the power button.
Location plot 797/1707 GGP Colony
Rasulgarh, Bhubaneswar 751025
Contact number [protected]

Pradatta Kumar Das...

On 27-october-2016 i bought an diva aqua fully automatic washing machine (Serial no[protected] from bharat tv centere. Bhavnagar. Gujrat-364001.
On this machine we had complained seven times and as per your toll-free number officer the official complaint number are as below.
Date
Complaint no
Remarks
15/02/2017
[protected]
Machine speed problem, cloth washing quality poor
26/02/2017br...

My complain ticket no. [protected] was registered on 4/9/17. No attention has been given to my complain. Your delay response has break the trust from the ifb brand. Pay attention towards my complain as soon as possible....

Hi,
We had bought an ifb top loading 6.5 ltr washing machine from one of the local dealers in chembur (Nr. Diamond garden, royal electronics) in august 2016. We have lost the original bill, however have the registered mobile number using which we called the customer care and they were able to look up the required details. The machine stopped working since august first week, post which we called the customer care.
We first called...

On my previous non heating issue of the aforementioned model one mr. Samrat from bapan microwave service centre attended they are worst incorrigible and irresponsible they could not solve the problem. Present docket number is[protected] against which i have received no calls till now. After sales service of ifb is worst most....

My dish washer model zephyr ex has not been working for the last almost 6 months. Many complaints have been made the last one being no. [protected] on 23 aug. The mechanic from your franchise-sakshine enterprises comes, fiddles around and goes away not to return. So i go through the same routine again. If this was'nt bad enough i was conned by the same franchisee into taking an amc for 2 years for rs 4945/- on 09/06/17 even while the machine...

The lock of my ifb washing machine was not working so i made a repair request (Ticket no. [protected]) on 31st august, next day engineer came and after checking the machine told me that lock and panel was faulty and will be replaced next day.
He did not come thereafter, neither i got any call.
After calling ifb customer care i was given the no. Of mr. Vikram (Area service incharge), i called him atleast 4 times and every time...

Hi,

I've lodged a complaint on 2nd sept, 2017 with ticket no. [protected] mentioning that my ifb washing machine is not functioning. I got a message on 4th sept, 2017 that technician will come and resolve this issue. He came and opened my machine and worked on it for 3-4 hours and couldn't resolve the issue. The power led which was glowing then has now stopped working and he told us that the switch is short and he doesn't have...

Ref. No : [protected], running successfully from 45 days only :-)

With reference to following details:
Complaint no : [protected]
Model no: 20sc2
Date of compliant : 22/jul/2017
Issue : not closed till date.
Concern : i would be glad to know your compliant handling system.
Not interested : repair of oven

I got surprised that when i got a call from mother today that the...