IFB Industries Complaints & Reviews

I am writing today to complain of the poor service i received from your company on april 24, 2017. One of your representative have come to my home to repair the washing machine.
There is a basic normal complaint. He have removed the new part of the machine and replaced with an old working part and he have taken the new part with him and also he have insisted us to pay an amount of 1870 we have paid according to his forceful instructions.br...

Complaint for my ifb washing machine (Front loading) was booked under ticket no.[protected] dtd 23.04.2017and simulteneously the same has been changed by ifb as [protected] for the machine which is under warranty period till 05/11/2018.
On 1st visit, one technician came and told for keeping the warranty card ready and it will be repaired with free of cost as it is under warranty period. On 25.04.2017 another technician came and checked...

This is regarding my IFB washing machine which ive been using for 2 years. Ive been facing the problem right since the time of installation. The ifb rep who came for installation charged 3000 rs from me in the name of accessories. He also told me to contact him directly for any kind of problems and not to contact toll free number Withing two days of his leaving i started having this problem with the tap adapter falling off again and again...

Dear Sir / Madam,

Kindly note I own a IFB washing machine for the last 3.5 years and the machine has been working fine without any problem for the last 3.5 years.
Suddenly the machine has started giving problems now, it is a electronic equipment so I can understand that it can give problems. It is pausing in between and not starting again on its own (Its a automatic washing machine). So we have to again reset and restart...

I have purchased new IFB dishwasher in exchange with my old IFB dishwasher. As per the manual provided with the machine, outlet pipe should not be more than 4 mtrs. I have to attach the extension to the outlet pipe and the total length of the pipe is less than 3 mtrs. From the day 1 the machine is not working properly. It sometimes completes the washing cycle sometimes gives error in between. I called the customer care for the same and informed...

I have a contract of for my ifb washing machine. I am from surat, gujarat. I have made complaint on 14/4/17 name ramanbhai patel. Contact number [protected]. Complaint number is [protected].

Technician was arrived on 15/4/17 and told me that tub of machine need to be repalced. The same problem was occurred before a month and than after 15 days they fit the tub. They dont fit the tub in proper way so again tub is creating a problem....

Elite VX 7kg/1000 rpm machine we brought and complained to several time to person who came for installation. After warrantee period we understood that person is not with IFB and paid a service charges whopping 6000 rs replacement and amc for next one year at 3800 rs. PCB replaced second time is of different programs machine is not working satisfactorily. Service person is having under capacity knowledge about the product, past 10 days we...

Customer name : arpana sheoran
Product : ifb elite aqua sx
Place : kota (Rajasthan)

I am one of ifb customer. I have ifb elite aqua washing machine.
I have registered my complaint on 19th april. Ticket no. ([protected]). They said that i will get services in next 24 hrs. Again i talked to ur customer care executives on 20th and 21st april. I am writing this on 22nd april after talking to ur customer care...

W machine 6kg automatic top loading gear box broken company mech asked for rs4000 as charge other companies charge half kindly arrange for repair...

Warranty of elena steam 6 kg expired on february 2017. Took amc on first week of march 2017 immediately. Machine not working on 4th april 2017. Complaint logged on 05/04/2017. Technician came on 7th april and said panel is burnt hence needs to be replaced. As expected spare not in stock in our small guwahati city (Population of 20 lacs). So having to wait and call toll free number and local office number of times without receiving any positive...

To, Whome so ever is responsible.

I bought an Air conditioner & Washing machine from IFB & really feeling the pain everyday!

Multiple complaints has been made for the repair of My IFB Airconditioner & haven't got a solution. Each time executive comes, puts the blame on the previous executive, and nothing being done for the actual repair. All the visiting executives had been recommending a replacement of some...

I am dr. Justin masih, resident of 38a/20a, muir road, allahabad, up. I am the owner of ifb washing machine in warranty. I am forced to make a written complain against your allahabad office because of their non professional behavior. It's been about a week since i made the first complain on the toll free number and then a second complain again on the toll free number on sunday 16th april but to no effect.

On repeated complain...

Hi,

My name is Madhur Bansal and my IFB ID No. is 12288539. This complaint is regarding the complaint no. [protected].

It's been less than a year since I bought a new top loading fully automatic IFB washing machine and I am facing some technical issues with my product. I am juggling with the same issue since last 3-4 months and tried to lodge the complaint by calling at IFB customer care, calling the service...

We had purchased purchased a executive vx 8kg 1000rpm serial no[protected] from next store in delhi on 27/2/2013. After an year of buying the diplay panel started blinking and an ifb executive said this is due voltage fluctuations. Hence we got the stabiliser installed by him and he fitted another display panel.in 2016 again the same problem and again the disply panel was changed by ifb executive. Just 2 days back my machine stopped...

Multiple complaints had been made for the repair of washing machine vide Ticket no. [protected], [protected], [protected] & [protected] for the same complaints. Each time executive comes, puts the blame on the previous executive, and nothing being done for the actual repair. All the visiting executives had been recommending a replacement of some part.
It seems that since the machine is in AMC, so probably the company does not want to...

I have Ifb elina dx washing machine & it's under AMC with Ifb. I raised complent in service center on 13/04/2017 they give me complent no [protected] .but till date there is no response from service center I called them 8 to 10 time Only
technician came home check machine & told us that motor want to replace we order it from company it will be come within 1 to 2 days but still no response...

The dryer in our front load washing machine is not working for long time (2 years) and the response from service person is some machine part not available in market. Please take this complaint on priority and close soon. Also there is water leakage from the machine directly when it is washing clothes. There is no proper response from the service person in our locality and so the complaints are not getting resolved soon. It's been pending...

I have filed a complaint regarding my ifb top loading Washing machine in warranty due to repeated failures and on not working. Complaint was filed on 04 April. Job has not been done till date. It was informed by the technician that some of the spares needed are awaited from head office.
Repeated requests for status to customer care number on 12 Apr, 14 Apr and today 18 Apr not heeded.
The complaint number is
Ifb ticket...

My name is chandu one of the ifb customer i complaint 17.42017 complaint no.[protected] she is speak to 24 hours service but no service,
Many time cal me to customer care and we are all speak to diff number tel us but no service please service as early as possible, sir....

I have a IFB washing machine and its under AMC with IFB for 2 years. I have raised a complaint about the problem a week ago. Till date there is no response from IFB. I have got the registered complaint number. but no one has visited since a week.
I have followed up with customer care for more than 5 times now. every time I call they claim, some one will visit soon.
unfortunately IFB has no customer grievance cell or email id...