IFB Industries Complaints & Reviews

I have purchased a microwave from vedom's co. Gokulpeth market nagpur (440010). Model ifb mw wave 30sc4 sr no. 5001669. On 22/03/2016 vide bill no. Ca19587. This was for mr sunil battuwar r/o gadchiroli (Around 180 km from nagpur and 84 km from chandrapur). At the time of purchase, vedom assured to depute technician for demo/guide etc on 27/03/16, as the microwave was gifted on the eve of house warming.

Since than no one...

My IFB Elena Aqua VX Washing Machine is not working properly and after registering the complaint the technician visited and told he will visit again. The complaint is getting closed without any resolution.

Noida service center is pathetic. IF IFB has to maintain it's leadership position they should change the Noida service center management.

Complaint No: 17751945....

With reference to above i had lodged a complaint on 4/5/16.
Ifb’s franchise had sent their mechanic on 5/5/16 @ 5.45 p.M. And replaced the spare part.
Ms. Preeti, claiming to be from ifb, had called me on 6/5/16 @12.30 p.M. To find out if the
Problem was solved. I told her that i will come to know after i operate the machine tomorrow
And so requested her to check with me same time tomorrow. I asked her why they...

I have direct drive model of front load washing machine, from past two months i m facing leakage in the door while washing.As it is in warranty period i have complain many times to m/s vision marketing, bathinda, but there is no response from their side. After that, i have complaint three times on ifb toll free nos., but sorry, same is there. Tell me what should i do???...

I had lodged this complaint on 25 april and we are on 4 may, my problem has not been resolved.
The complaint is that the wm gets stuck in between.
Technician mr. Sharma had come on or around 28 april.
After inspecting the machine he said that one card has got to be changed.
He said that my machine was under amc and hence the change would not attract any payment. He further said (Which in other countries tantamount...

With referance to complent no [protected], i would like to submit that, washing machine door with glass panel/door is unable to sustaine wt. of glass And due to glass wt. door hinges which are fixed in fiber body gets damage.so even after repair it gets damage soon and problem remains.It is not due to faulty use as your tecnician say.Also not consumer fault so chainge your design and use fiber glass instead of glass. Till that in warranty...

My customer id #1072614, i did purchase ifb frond load washing machine “model : elena dx – 5.5 kg” on 08/09/2008.

Since march 2013 onwards till today we did raise 6 complaints and 5 no’s of get solved (With full payment after warranty period. (Ticket no’s 10338231, 10347992, 10365299, 11399116, [protected]). By thrissur ifb service team.

I like highlight one on my 5 the compliant (Ticket # [protected])...

Bought new IFB washing machine Oct 2015, washing machine motor affected during Flood on Dec 1st, 2015. they told its not covered in warranty.

We have complained about change of motor in the month of December 2015.
Logged Many tickets, still poor response from IFB authorised service centre chennai, Ekkathungal .

Till now Motor replacement not done yet....

My IFB Washing Machine Digital 7KG in Annual Maintanance but since 1 Year my Washing Machine is out of order many time we complain this but my Washing Machine is NOT rectify till today. All times ask so many reason i.e parts are not available, technician are not available and so on.
My IFB Customer ID - 3638845
My mobile no - [protected]
please help me I am mentally harassment since one year.
Receving challan...

With due respect and diligence i have been associated with ifb as a customer past 3 years but it is really disappointing to write an email for the service provided by the brand with which i have been associated longtime.
Here is the details which now leads me to reach out and complaint the support team- in the month of february we lodged a complaint for getting our washing machine rectified for which the engineer turned up to our home...

The customer name is s.Arunkumar and the id is 114074.
I own a ifb front loading washing machine. Its under amc with ifb. The machine emitted noises and vibrated. A complaint was made on[protected] ticket no [protected]). There was no response through a visit or a call. I was informed that the complaint has been closed as 'door locked'. (This was false and no attempt was made to call us if they found the door locked). Again i made...

Complain lodged on 16th apr.'16 both by email and by phone. Generated ticket no [protected] dt. 16.04.2016. Mechanic came on 19th. Without opening the lid or going through the detail investigation he simply pushed button randomly and suddenly the machine started functioning. He told me that this was perhaps happened due to limescale and also suggested not to use the detergent powder . He was very much interested to sale the ifb limescale remover...

Hi I own frontload washing machine of IFB. I have purchased it year ago. There are problems in machine. Clothes are getting tore out. I have raised complaint in September 2015. My compliant number is [protected]. Your technician came and replaced the washing drum of machine still problems do exist. We need proper solution for it. I want company to follow up the complaint request and do the needful as soon as possible. Replacement of necessary...

Sir,
I am from kalif nagar, pudukkottai. I register a complaint on 12th April through the technician Gopalakrishnan. He had taken the washing machine board to the office. I am calling continuously to the office two days once. They are telling this and that reasons. Till today 28th April I haven't yet received my board. Please do the needful as soon as possible.
Contact no [protected]
Name AZANA.A...

Date: 28.04.2016

Sir,

I have purchased ifb washing machine (Model: admiral 8012w id no: 3610444) last five years back. It was running good but just one month back there was a problem in the motor. We have located the machine in tracon export services pvt. Ltd, 56, swaminathapuram, 3rd cross, karur district, tamil nadu. I am contacting the following persons every day, more than the past 18 days. One person of...

Hi,

I have raised complaint ([protected]) on 25th April, until now no body responded to me. This happened earlier also. After so much of call up, IFB guys didn't turned up. Your service is really pathetic.
I am regretting myself why I have purchased washing machine from IFB. Very very poor service. If you are not able to service the customer, please shut your company.

Thanks,
Sudheer....

The above equipment was purchased along with a dish washer on 15/7/15 from sri vijayalakshmi enterprises operating from 227/4, narayanapillai street, shivajainagar bangalore - 560001, phone[protected].

The item became unserviceable after 2 months o[censored]se and was given for repair to the above agency, which was repaired and returned. However the equipment became defective after a week again well within the warranty period. This...

Sir,
I am a customer of ifb washing machine. After a long run my machine is not working. I call coustmer care centre and after 2 days a technician came and check and he said board(panel)is complaint. Then after 3 days two technicians came to install another board, it is also not working. And they suggested me to take amc and I given Rs2826. Till this time any one to come.

Hide quoted text
[protected] Forwarded...

IFB service is not yet all good. I large complaint on 25-mar-2016. Almost one month completed IFB team not able attend to resolve the issue and very poor worst response. I taken AMC also but no one is reacting to the calls and not able to resolve the issues Especially in Bangalore. I suggest not take AMC in Bangalore for any service. It's waste of money. I spoken with Local team and Customer care also but no use. without closing the issue...

I've an issue with the Spin function of my washing machine and I launched a complaint on 24th April. I was told that the complaint will be resolved in 24hrs.
We are on 27th April but I've not even received a call from the technician.
Please see to it that somebody is assigned to address the complaint and the same in resolved in 24 hrs.
Complaint No: [protected]...