IFB Industries Complaints & Reviews

My washing m/c was giving too much of noise and raised complaint via [protected] / [protected] and [protected] since 8th Dec 2015 . After 1 month of continuous follow up they changed the bearings on 7th Jan 2016 . Within 1 month there was water leakage and machine once again broke down . After 5 days they came and said the Motor is gone and they need to get it Calcutta which will take 1 week. Now even after a week they now say it might take...

I submitted a complaint on Jan 4, the technician arrived leisurely a few days later and told me that the rinse aid box has to be replaced. I ordered it with the IFB office (Bangalore, number [protected]) and was told that the item will be received in a week. I have been following up with the IFB office almost every day but with no luck. Most of the times they don't pick up. Today I decided to call customer care again and was shocked to find...

My complaint number is 18033456 registered on 18th December 2015. After 7 days IFB engineer changed the part and took Rs. 3500/- bill number is 10834. Exactly after 2 weeks the part broke again and IFB Waching machine is not spinning. If we call customer care they are least bother about sending the service person....

I am from Bangalore and own an IFB washing machine. I have an AMC and has got some issue with the drum which IFB has to replace- according to the technician who came for checking after my first complaint. After that there is absolutely no response from the company and the details can be obtained from the mails sent by me to the customer care of IFB.

Hi,

Its amazing that despite of all the mails sent and calls...

Dear sir,

With you respect I wish to inform you that I face trouble in fully automatic washing machine of IFB STR-06. I informed to IFB customer care panipat office on Saturday morning i.e Jan 16, 2016 and I ask for the complaint no but they never give me that complaint number. Same day their staff visited and informed me that in washing machine, motor is not working so they will change by evening or latest by Monday i.e Jan...

I have raised a complaint on 23.12.2015 to IFB service about my washing machine service. My customer code no is 3882532. my complaint no is [protected]. Till date (18.01.2016 ) there is no response from IFB side. if i called customer care means they just give one no. and tell us to call that no. they will rectify with in 24 hrs like that they guide. but once we called that no. they never respond . after more than 20 calls in a time they respond...

This is regarding a complaint ticket - [protected] It is almost 12 days since the complaint ticket was raised, but so far no one from IFB bothered to rectify the issue. I have contacted the customer numbers multiple times during this period and even reached out the area manager 5 times . But the response is always pathetic. They always say that they will come, but never came.I am very much disappointed and annoyed with the response so far.Being...

Hi, Feel the Pain of Customer !!!Worst Services….. After trying almost for 2 months over phone with your customer care department I am writing this letter in full of pain to get my washing machine serviced & AMC contract renewed model name Elena . It’s the worst after sales service experience anyone can have. Can you please tell who would be responsible if something goes wrong with my working machine inspite of me trying 10 times...

I have microvawe model no. 25SC1. And its door has broken.I call the technician .But he said company not provides door lock now.becouse your model is too old.and its door lock not in stock in anywhere in Punjab. I m suffering this problem till 12 months. Plz help me as soon as.to provide door lock. My name is Sukhdeep singh From Gurdaspur Punjab Mobile no. [protected]...

Dear Sir/Madam, I have purchased a microwave 25PG3B of IFB in Amritsar on 08.11.2015. Last month its door handle screw got opened/broken from inside and after moving from pillar to post for its repair, on 04.1.2016 one of your local representative, Mr. Digvijay come to our place and told us that the new handle will be fixed within 3-4 days. Now its more than two weeks past and we are following up with him and still not getting...

Since 2 and half months my washing machine is not working properly .It is also in AMC . I have already complained on ifb customer care for the same .They are again and again closing my complain numbers[protected], 15940608, 16940828, 17125367, 17198175,[protected]without sending anyone to repair my machine properly and also without working on my complain. They have also changed my old cabinet which was totally in good condition.This disturbed...

With utmost regret I have to write this that I am very disappointed with the IFB service. We raised a ticket (number: [protected]) for service of my washing machine (Model: IFB EVA AQUA VX) on 9th Jan 2016. 10th Jan we followed up and customer care told us that they don't provide service on Sunday, we accepted and said we are OK if the technician can visit us on Friday. There was a new ticket (number: [protected]) raised for the same. We...

This is to inform you that our refrigerator is not working well. The freezer section is working properly but the refrigerator section is not giving coolness . It is showing LC after each 2 hours . The vegetables have got rotten . Kindly draw your attention towards this problem as we are not satisfied with this ....

M/S AEON ASSOCIATES (Authorized service centre for IFB) Indo Bulger Food compound, Meerut Road, Ghaziabad 201003 (U.P.) Ph. Off. 2850812. Mobile : Satinder-[protected], Babita-[protected], Rahul-[protected]. { The above said company has taken up the complaint of my IFB washing machine on 9/01/2016 which was attended by Rahul in the presence of our Maid at our residence at Ramprastha Greens Vaishali. On his visit it was conveyed...

I am a owner of an ifb elite front load washing machine. It stopped working on 11/12/2015. I immediately contacted the ifb service centre at Thanjavur and lodged a complaint. Next day one service engineer came and told that timer of the machine have to be replaced. I immediately placed the order for the timer. He promised that it will be replaced within 10 days. But till now I didn't get my washing machine repaired, in spite of reminding...

The complaint was made on[protected] for repair of IFB SENATOR 6 Kg fully Automatic washing machine with complaint ID No [protected] .Till today no response is received from any IFB service center. Even after 29 days, no response is received and it is very much regretted. Kindly try to service the washing machine at the earliest, since we are finding very difficult to wash all cloths manually for the past 29 days. The service centre people...

My washing machine model is Senorita DX, serial number 71714. I have a active AMC for two years. I have raised a complaint on 16th December with the complaint number [protected] for issues in spin. No one attended the issue till 2nd January. When I called the customer service, they told that the complaint is closed (without my knowledge and for no reason). The customer service again initiated a fresh complaint number [protected] on 2nd January....

I only said call me when you receive this msg otherwise I"ll take strickly action against ifb industries.. [protected] vaishali kalia...

Hi, my washing machine started making noise during dryer run and I raise complaint and someone comes home and says it would cost a lot and asked me take AMC. I do that. After that he doesn't pick up phone. I contact your call center and a new technician comes and says AMC is invalid. This trinity agencies used to be your vendor and now it's not. Whose problem is that? After that I get Rajkumar number he says he would get back.. doesn't get...

I purchased IFB Washing machine during 2013. My customer ID is 2232446. On 13/12/2015 I registered for service through toll free no. as the machine do not function. The ticket no. [protected]. After a week a technician visited and informed that the spare part viz., Water board and Motor may need to be re-placed and that since the parts are not readily available, he will attend after availability. Since there is no response after this I again...