IFB Industries Complaints & Reviews

I have raised complaint on Nov 25th 2015( Compalint no is [protected]), still now it is not resolved. machine is under AMC but no use, each time when we call customer care they have readymade answer technician will attend your issue today and will give us useless phone number of area managers .. none will pick the call or will be reachable....

Gmail COMPOSE Labels Inbox (381) Starred Sent Mail Drafts (18) More Hangouts Move to Inbox More 1 of 40 Expand all Print all In new window 4YEARS WARRANTY AND SERVICE FAILURE SENTHIL KUMAR D dsk Nov 2 to customerservice, bcc: whistleblower FROM D.SENTHILKUMAR CHENNAI MOBILE NO:[protected] TO THE MANAGER IFB APPLIANCES SUB:4 years warranty service not provided/ REF: MAY 2015 COMPLAINT NOT...

Hi, I bought the IFB washing machine Elena Aqua 6Kg model from Vijay Sales, Dwarka, Delhi on 12th Nov 2015 and the installation request (No[protected] was closed on 26th Nov 2015. The machine has manufacturing fault, its rubber lining is twisted and after one wash the screws became loose and while running it made lot of noise. there is also a dent in the backside (images attached). The installation engineer made some stories and closed...

We have registered a complaint about our washing machine on 19th November. The issue is still open and not fixed. Details of Complaint: Name : A.Senthil Kumar Ph : [protected] Location: Pallikaranai, Chennai On 20th an engineer attended the complaint and told that he will come next day and replace the electronic board. But there is no response after that even after multiple follow ups. I would like to escalate the same and need immediate...

This with respect to the Maxi Dry 550 and Executive Elite Washing machine. Maxi dryer has stopped working a week back. I have registered a complaint with customer care on 20-Nov-15 for dryer and washing machine general service, the numbers are [protected], [protected]. A service engineer from M/s Classic Enterprises has visited on 24-Nov-15 after reaching out to the IFB customer care and the agency several times. He inspected the Dryer...

My IFB Washing machine stop working in Oct 2015, on raising the complaint (No[protected], technician replaces some of the parts and claims that the issue is resolved. After his visit, when i tried to wash my cloths it do not work.
In the meantime service centre close the complaint. When i again call to customer care they raise another complaint (No[protected] . This time another technician visits and ask for replacement of some other...

We bought IFB Dryer, on line, in Chennai There was absolutely no body to respond our request for installation Ultimately we were asked to contact Royal Enterprise for installation Last four days we are promised that the machine will be installed tomorrow But till now NO Action Mistake of our life by buying IFB machine Disastorous...

I have taken the AMC for washing machine, I have some problem with washing machine launched the complaint with IFB on 31st Oct[protected]. Still I didn't any response from them and I called customer care on 12th, 21st, 24th and 25th Nov for inquiry and escalation. As of now no response from their end....

I have bought IFB washing machine in year 04.09.15(Customer ID:[protected]. Recently the machine giving heavy noise while using it. The same has been lodged complint on 22.11.15. Today i.e on 25.11.15 attended . As per the technician data the machine is perfect only the machine was on stand the legs rubber last its elasticity hence machine giving noise due to vibration. Further i requested to check thoroughly all aspect of the functions like...

We had launched a complaint on the 17th of November Complaint no: 16889428, regarding the machine not functioning properly. We did receive a call on the 18th, however your technician Mr. Dinesh Singh was rude and unwilling to understand our address, rather was adamant that this is not a residential address. However after a heated argument the conversation ended and no one till date has turned up to service the machine. We have made repeated...

Date of incident: 27.10.2015 IFB customer ID:10090391 IFB microwave oven model no.30SC3 was purchased on 18.11.2012 at Haldia, WB. On 27.11.2015 oven was not getting heated and turntable was not rotating.Complaint lodged with call centre no.[protected]. Complaint Code:16758039 & date of complaint:30.10.2015. Service technician Sh Pramod came to attend broke the the door safety latches while trying to dismantle the turntable in upside...

I have been having water leak and machine not stopping problem in any functions other than quick wash for nearly 6 months, and i have given complaints regarding this 4-5 times, and each time i face difficulty with the service center SWAYUM SOLUTIONS. They do not give proper response and respond very rudely, and even made jokes using my name when i had called them, this time. Their Service technicians are also not experienced and they are...

I had bought IFB washing machine some two years back. The model name is Senorita Sx 6kg 1000rpm. During the initial days itself, we had few problem. They were resolved after constant follow up. Recently the door knob came off. I had made a complaint to IFB customer service. The complaint number is [protected]. It has been more than twenty days, no one has turned up. The cc (t.nagr and adyar service center) executive gives various reasons and...

I had given complaint to IFB on 4.10.2015. complaint No.[protected]. IFB Service Engineers are not rectified the machine till now. After 7.11.15, nobody didn't come. I had spent more than Rs.10, 000/-. AMC Invoice No.221516 dt.31.5.2015 expired on 30.05.2017 only. Ravi Baskar, Nandagopal (coimbatore) are not interested to rectify the machine....

I have purchased the washing machine Dec-2014 .IFB has not done evan a single service after doing a lots of call . When ever we call the branch manager from Nagercoil he says he would send the person immediatelly but no one comes. I have given a online compliant to customer service vide Complient No [protected] and ID No 4009713. As soon as i gave complient its told with in 24 hours will send theire service enginer. But no one has come so...

We made a complaint for our dishwasher a few days back, but no technician has called or visited our place so far. The complaint no is [protected]. Always, there is a long delay in addressing complaints. If this is not resolved within one day, we will have to escalate this to higher officials of IFB. Please respond at the earliest....

We have complained n number of times for the non working of our washing machine to customer care but in vein. Nobody has called back or came to mend our machine Kindly, reply asap or I will escalate the mail to your Head Office Regards Kanika Pahuja [protected]...

I am using IFB Front Loading Machine Elite SX 7 Kg. My last complaint number of same complaint is 16910940. Despite of repeated follow ups, talking to Supervisor (Mahesh) at call centers, talking to Service Coordinators (Preeti and Anjali) at East Delhi Service center, trying the contact number of Service Head at East Delhi, Niti Shrivastav which is coming switched off, it has not helped.
IFB claims 24 hours of response time but its...

I have bought a new IFB fully automatic top load 7.5 of capacity washing machine. It's been more then 3 weeks, washing machine is delivered and installed at my place but I couldn't use it so far. It is very disheartening to face the kind of service a brand like IFB is offering. I have paid a premium to buy IFB product expecting that I will get the services accordingly, but now I believe it was absolutely wrong expectation. So here...

I bought an IFB washing machine in the last week of October. It’s been a month but I couldn’t wash a single piece of cloth. the first time when machine didn’t work IFB replaced it after multiples follow ups with the customer care centers and technicians. Most of the time their application was not working to lodge my complaint to replace the machine. We realized the new replaced machine they provided was also faulty when...