IFB Industries Complaints & Reviews

The complaints raised by customer care is being cancelled by franchise without solving the issue. Then again I have to raise new complaint. I don't know how IFB is closing the complaint without checking with customer. This is a serious flaw in the system itself. Recently I raised a complaint on 10th Nov 2015 ([protected]). So far it is not resolved, but ticket is cancelled by franchise. I have never seen such bad customer service with any...

My customer id of ifb 3113161. i have washing machine serena sx and its under AMC warranty. next week i registered a complaint for leaking the machine(complaint no.[protected]). the technician comes my house and replace a plastic rubber tube a length of 15 cm and gave a bill amount rupees seven hindered and twenty( 720). and get direction to don't wash one day., but still leaking the machine . My machine is under warranted period and...

My ticket no.[protected] dated 11th Nov.2015 lodged for Machine not working is still unsolved. One service engineer came on 13th, made a wrong diagnosis and revisited on 14th and 16th. He concluded he was not the right person to solve it and another person came visiting on the 18th. He concluded that the circuit board had to be replaced and they had to get it from the company. They wanted more than 48hrs to replace it.

Today,...

I bought a IFB washing machine on[protected], the sellers(VASANTH&CO) marthandam told us a service man will come and demonstrate how it operates .But till[protected] no one came for demo.I called the customer care of VASANTH&CO and IFB many times, no response.My bill no is [protected].What can i do.me and my family members got mental torture by this issue.we are very eagerly waiting for the new machine to be oprated....

Poor Service Delivery - Dear customer care I m from chennai using ur Ifb top load washing machine since 2008. So far I never thought of complaining. But it's beyond limits now. Every time we lodge a complaint we r not attended promptly. It's saddening. As it was raining cats and dogs in chennai from Sunday, I didn't object for ur person not attending my call, which was to be taken care on Friday itself. So on humanitarian grounds...

The machine is not working properly as machine not starts. but the customer care seems least bothered to answer the queries its been more than 12 days since i have complained(Complaint no.16812935 regi. on 07/11/2015) but there is no response from the company's side.HORRIBLE SERVICE...


MK Gonnade...

I purchased a IFB top loading washing machine on 10/11/2015 on my father Shaik Gouse Basha's name from M/S Happy Home, in Nellore of AP. The shop assistant told that as the next day was deewali holiday, the customer care assistant will come on 12/11/15 and install the washing machine and will give a demo on that. But nobody turned up for 2 days after the said date i called up M/S Happy Home and they said that they have already forwarded the...

I am facing a huge problem of services from this company from last one year whenever i require a service support company is not able to support us.
My machine is shut from last one month and i have registered complaint also on there servoice centre but than also nobody is coming to resolve the same.
And every time a guy comes takes 282 rupees with out giving any receipt.
Please resolve the issue otherwise i will launc...

To whomsoever it may concern, It's frustrating to inform that IFB services are horrible when it comes to attending Customer Complaints. From past 2 weeks our washing machine DOOR is not being closed and so we called on their customer care number for the same from past 2 weeks. Ms Yashika attended us on call and we explained her the problem apart from other problems we are facing with regards to the machine. She promised we will have...

Hello, I am Ajmal from Mumbai I own an IFB model 25SC3 Microwave Oven. For the last few months, whenever it was switched ON, the power trips. Also electric shock was observed on the body. The problem heightens generally after a convection cooking session (which also never worked well). After keeping the instrument off for a few days, it will again working for simple tasks. Complained many times, the technicians will appear only after frequent...

Bought Ifb microwave oven 2 months ago but the service team who need to provide demo on the product are so worst that they are spoilling Ifb brand.


No proper response from customer care nor from the service team (Madhusudan+[protected].

Already contacted them 10 to 20 times.

If demo is in this way fear is about their service later ......

The machine is not working properly as the dryer is not moving. but the customer care seems least bothered to answer the queries its been more than 20 days since i have complained but there is no response from the company's side.now they say my 2 years old AMC which is still valid is not registered with them and that i would have to wait for 3 more days for any action from their side. HORRIBLE SERVICE....

I lodge the service request on 15-11-15 and till 18-11-15 no response from IFB despite IFB loudly speaks about service in 24 hours on TV. IFB service is so poor, discussing, ridiculous and low quality in spite huge competition in the market.
Customer ID[protected]
Service request No[protected]...

We have Executive Plus washing Machine which is around 15 years.When we want to enter AMC we found the model is MISSING in the list...and AMC for the same is missing and we were asked to enter into AMC at an approximate amount which does not cover Plastics and Rubber parts which is ridiculous.. When they have upgrading the models/ old models should also be uploaded with details.. But this kind of just fleecing is unacceptable and the IFB...

My elen dx 5.5 kg washing maching not worked, its timer not working.so many times i called customer care, my complant ticket no is 16728742 but no one respond I lived in Rewa madhya pradesh I had AMC frm 10.8.2015 frm kolhapur maharastra My customer id number is 2551913 No one attend me so many times i called Plzzzz plzzzz solve my problem Sangita gupta My cntct no is [protected]...

My name is jaya bharath reddy(mob no:[protected])...I ordered ifb convection micro oven from snapdeal [ord number :[protected]] on 02/11/2015.it delivered to me on 10/11/2015.i have free demo and installation for that product so I called to ifb customer care and requested demo and installation[ref no=11278041].till now no one came for demo and installation.i called them around 10 times, every time they are giving some other persons number...

This is to inform you that I, Mr. Ajai Kumar Gupta, had purchased a dishwasher (MODEL ---NEPTUNE, SERIAL NO.214214) From your so -called reputed company IFB . It has been 5years since the purchase and the machine worked smoothly all these 5 years. But recently it had encountered with a problem that the utensils were dripping with water even after the final wash. I called on your toll free no[protected] and filed our complaint and then...

Dear Sir

Given a Complaint to IFB Toll Free on 10/11/2015 7:23 PM with the Ticket No: 16840603. No Response no nothing as of now from their service team. Fedup with service whenever have problem with IFB Washing Machine. I want them to take back their washing machine and to repay my Money Back..

Thanks & Regards
S Vijay
Flat No 7422
Janapriya Metropolis
Motinagar
Hyderabad...

Complaint number is 16864502 registered on November 13, 2015 about my washing machine (front load) which stopped working midway while washing clothes. The technician was supposed to have visited me on November 14, 2015. Ever since then I have been following up with the customer care at [protected] but to no avail. I have been provided with atleast 3 numbers of the service centre managers who either dont take calls/ have their numbers switched...

The IFB machine purchased in the month of Jan from snapdeal is giving technical problem and is under warranty. There is no positive response from the technical staff till date to come and change the product or to replace the defected parts sanpdeal order id. [protected] IFB AW 60-205T Top Load 6 kg washing machine Please send the team to rectify the problem on the following address Kuldeep kaur 246 Phase 4 Mohali 160059 Punjab Phone...