IFB Industries Complaints & Reviews

Due to internal water leakage, the drum has stopped working and there is complete rusting of front panel. The machine is lying in operational from last 6 days. The problem is result of poor quality standards and it is due to leakage inside the machine. Ifb has to repair the machine and change the faulty parts at their own expense I want a proper assessment of this problem and this should be rectified at your end on top priority without...

Dear Sir, This to inform that I made a complain to IFB Industries regarding servicing of my washing machine which was not functioning properly. My complain Ticket No. is 16191652 . After this technician was send to my resident on 24.08.2015 . They did the servicing without loading clothes into the machine, it started running. But to my surprise the next day when clothes were loaded into the machine, the machine did not run. For this several...

The washing machine is not working properly since the day of purchase. And we have been complaining regularly and the matter is being kept pending. Please do the need full and exchange our washing machine with the new one as we think a defective piece has been delivered to us. Please do the need full n oblige . Otherwise we will have to go to consumer forum. Pooja Dugar...

My problem is water leakage from my washing machine . its from back 1 week . we couldn't find what is the problem . but when we keep the taps off . it gets little but that tap is for the other water supplies too . so . please we need a repair for it. and water is leaking from below the machine and ours is front load . it would be good that we get our earlier service . thank you ....

I am a IFB customer having 3 home appliances of this company viz: Washing Machine Dishwasher and Microwave Oven.All 3 are under AMC. I ve registered a complaint of dishwasher on 10th Aug but still it is not resolved neither I am getting any response from their side. Their toll free no is not working and people from service centre of Varanasi city are very rude and harsh in their behaviour....

I have been facing trouble with my IFB washing machine since 5th Sep'15. I lodged a complaint on 8 Sep'15 and got an automatic response from the company that a technician would visit my place shortly. A technician did visit my place on 9 Sep'15 and told me that the problem has been resolved. However, when I tried to use the machine on 10 Sep'15, I again faced the same issue. The company asked for the feedback on 10 Sep'15 through SMS on the...

Customer ID: 10645641 Device: Washing Machine Model: Elite SX 5.5 Kg Extended Warranty: Yes I raised a ticket (Ticket Number:[protected] dated 01.08.2015 over call with Customer Care raising concern as my machine was not getting started and also with respect to leakage. as committed by the executive it was expected to attend my grievances within 48 hours though it was attended after a week of time. On inspection by technical person tub...

This is to remind the IFB persons if they are not concerned with customers for services.After nearly 24 hours of this mail sent for 1st time neither an acknowledgement nor any action has been taken by the firm.After contacting IFB complaint center so many times a service engineer visited name Mr Akhilesh.He not only treated the customer badly but also was of no use.He was not carrying his service book but also not any identity card.He called...

Thank IFB as technician change the front door of my Microwave oven and handed over to me probably on 09 Sep 15 after a one and half month waiting. It costs Rs 1600. But just after two days it becomes again unserviceable.and again I registered a complain to IFB. My complaint ni was 16414548 dated 13 Sep 15, but till date no technician visited me. I request you to serviceable my machine or replace it by exchange offer, because it becomes a...

I bought a IFB microwave oven several months back, now the microwave Touch Panel is not working.i registered complaint . one person came from IFB and told that touch panel is damage and is need to be replace but he told me that since your microwave is under warranty, you need not to pay for touch panel, and he replaced it . now after three days he calls and told me that touch panel is NOT covered under warranty and you have to pay 564 rs..and...

I was purchase 1 ton IFB split ac on may2015. that is not working properly and is in guarantee they claimed service in just 24 hr but i was complained on 10sep2015 my complain no is[protected] from 10th to till so many time i called to ifb customar care but they make only promises till now i do not get any solution.please give me solution for that. Best Regards karamvir yadav M;- [protected]...

Sir,
my ifb w machine is lying opened for last week for replacement of parts (under garranty).
I am calling the helpline no.Repeatedly and i am being told repeatedly that man is
coing in the morning, in the evening but no body is coming.
I am a senior citizen and find my self helpless.
It will be so kind of you if you do the needful urgently.

Virender swaroop
ticket no.[protected]....

Good day to you, I have purchased ifb washing machine front loading 6.5 kg senorita aqua vx from qrs, trivandrum on 23/11/2014. Now it is found that the detergent is not mixing (Sur[censored]ltra matic front loaded) and always 70% of detergent quantity is found as residue. Hence kindly solve this issue. With regards Santhosh babu [protected]...

We have had a very bad experience with IFB service. We lodged the first complaint on 26 August, 2015 (Complaint no: [protected]) and we finally had a technician visit our house on 9th September, 2015, however, he said that he is not carrying the right part(timer unit), so he would be back soon with the same. He came on 12th September evening with a timer that looked old and used (it did not come in a sealed cover). The technician put this...

I Bought a second hand washing machine IFB Senator 6kg from a dealer and he had given 6 months warranty but within 20- 25 days and with just 3 time use the motor of the machine is spoil t and when the dealer was contacted his number was switched off. Through some other way i could get the track of the number and locate his shop.The products sold by him is too old and the inside parts are almost worn and torn off.And now when contacted he...

I bought a chimney from ifb website on 13Aug with order id[protected]. Since then I have been tracing them to exchange the product with other model which even more expensive and they promised that it won't be an issue but now even after 1month I don't see anything happening with my request. I regret my purchase with ifb and don't recommend them at all. Highly DISAPPOINTING....

I ' ve IFB Dishwasher Neptune Dx Under exteded warranty. My customer ID : 3069117.I'd lodged complaint on tollfree no. They issued comlaint no. 16370756 dated 7 Sept'15.I regularly followed them. On 14thSept'15 IFB said my complaint has been closed asto the technician had reported me out of station. IFB issued me a new complaint no.
I tried to contact on local service center mobile nos. provided by HO. but nobody...

Washing Machine drum needs to be replaced under warranty and even after so many follow ups with customer care department and concerned technicians no one is listening and problem is not resolved. Very poor after sales service. Will not recommend this product. Complaint No. 16297050...

I purchased a microwave wide inv no [protected] dated 11.09.2015. The person they send on 15.09.15 for demo is so inefficient with no product knowledge himself. He was unable to answer even simplest of doubts like what is convention mode used for and how do we set temperatures and time . When i called their customer care, that person was equally irresponsible and gave no satisfactory response saying someone else we will send, but i am yet...

IFB dishwasher which has not worked from day-1, IFB took very long to send someone for installation and demo. After many complaints, technicians come, and all are arrogant and ill mannered. The machine shows F5, they do not wait to see cycle finish. Global Enterprise Service center is the worst. IFB closed tickets without fixing issue....