IFB Industries Complaints & Reviews

Hi Team,

It is really disappointing to report that am having a terrible experience with the service delay.

Service engineer attended a service on 17 Sep 2021 recommended drum and rubber change. I paid Rs. 2850 for rubber change as it is not covered in AMC.

Engineer gave a tentative schedule of one week time to change drum and rubber but i did not receive any update.

I reached out...

Door lock problem and pcb board problm service person told, resolved problm but taken total amount of 10500 why this much amount for we are from vijayawada, was that person taken geniunely are taken extra please clarify...

IFB Washing Front loaded Machine Industries do not have technician of their own but hire services from venders who cheat us with replacement of its parts which are not original at high price Rs 8450/- of which I have the bill. Tried calling them again within few months for the same fault but are not ready to rectify their own fault, at their own cost, asking for more money. Kindly look into it the earliest....

Service request no. [protected] made on 11.11.2021 is still pending to be resolved. Service engineer visited on the same day and said he will be placing order for gear box in the top loading washing machine which is to be changed. Even after a week and following up with customer service numbers and service engineer numerous time, there is no development....

Team,
Have registered a complaint and technician visited and he said had to replace the Door interlock needs to replaced and It would be costing 2450 and there won't be any MRP on the item and it is already used one somewhere. Same item I can found in Amazon with around 700 to 800 INR. On top of it, technician wouldn't share the Bill as well. He didn't even checked the machine but he is scolding and demanding money. On top of fit,...

I registered one complaint on July 2021 for my microwave oven. After continuous follow-up and phone calls, they managed to fix the issue by end of Oct. It took around 4 months, now it's again the same complaint. The service center people are not attending to my request. I paid around 5334 Rs for the service. And I got a handwritten bill (attached). The bill they provided doesn't have any MRP, tax or GST.

I fed up calling the...

The washing machine door is not closing and machine is not starting with the error code of door....

Not providing general service / Worst Service
Hi, Good Evening!
we have purchased IFB VX ID washing machine around 2018. Till now technician visited my home 5 times only. My washing is not working since 2 months . I tried to contact with customer care so many times @[protected] and they given Franchises number of Mrs Mansi .. Till no no service provided. Really I can say that worst service from IFB. Now I m going all this...

I brought a microwave oven from IFB with 1 year warranty and the touchpad was not working after the 2nd day after warranty period I registered for service and everything was done now the service agent isn't providing necessary bill or MRP label for the accessory and demanding money saying it was the price of 2840/- how can we know what was the original cost of accessories?

And when it comes to service cost even when just agent...

Our washing machine front load is creating excess noise while spinning clothes...

Hi service center call me refuse to help me he said i can do case they have legal dept to fight
so let me know if your company refuse to help i shall go a head with legal action as service center inchange mr michael refuse to help he put a wrong tray + water is leaking no help from service center .

Sent: Fri, 12 Nov 2021 11:22:03

Subject: service center fooling us in front of service head
br...

Respected Sir,

I am complaining against service provider of IFB at Pune (DELTA Services), who rather than making faulty washing machine in time, raised issue and voice on customer. the narrative can give an idea of the incidents.


I procured a front loading washing machine in March 2018 and it is still under warranty period.

The washing machine stopped on 10.11.2021 with error message...

Background: I purchased an Executive ZXS IFB washer dryer refresher machine from an electronic company on 29th October back and today during the time of the installation we discovered the machine requires at least 3 side open surface and hence could not be installed .

I was constantly in touch with the ISB sales guys about the size etc and mentioned that I am getting a cabinet unit specially made to fit the ISB dryer machine...

[protected]
First machine stopped functioning in 3 months.
I received a replacement from ifb which also found to be faulty and not working, the wire was burning and there were burns getting out of machine on first day o[censored]se itself..
Iam not ready for another replacement as my safety matters.
I want the refund and IFB seems to be quiet with this. I want immediate resolution for this....

We Have IFB Commercial Oven which not working Kindly Arrange the Technician for it
Ph No[protected]

Soam Restaurant

Mr Pooran Arya

Soam Restaurant
Sadguru Sadan, Ground Floor, Babulnath Rd, Babulnath, Chowpatty, Mumbai, Maharashtra 400007...

Complaint raised on Nov. 09 2021 for the said product. The door was not getting locked. The technician confirmed that the door was faulty and has changed the door part and demanded INR2800 for it. On being asked why the plastic part was being charged such a high amount, he said ok fine, you pay 2500 then.

I want the IFB company to confirm the cost of the spare part and reimburse any amount if the retailer has overcharged. br...

We have been spending more than 15000 for a 10 years old machine over a period of 2 years, They charge a huge amount in the name of AMC which would not cover anything useful. We had door lock issue, the service person visited and said drum also has fault and suggested we can pay for AMC initially and wait for 30 days, latter he said to wait for 45 days to raise service request, After 45 days we raised service request and service person now...

I have requested for drum replacement in which they have charged me 590 rs twice for single visit and also they have replaced 2 dampers with a cost of 3300 rs and front load rubber seal with 4650 rs even though i have an active AMC. What is the use of having an AMC when the service bill is 9970 rs in total
Ticket id: [protected]...

Hi Team,

Our top load washing machine (IFB TL-SDR 6.5KG AQUA) stopped working on 10/10/2021. We called the respective service personnel from Lokamata Services (local service centre of IFB) in Bhubaneswar, who only took the Annual Maintenance Charge of Rs. 4460 and is now not responding to our concern.

They have intimated us that they will only listen to our grievance after 45 days, so all our washing machine...

We have a Microwave oven having Model 30FRC2.It is not functioning since 1 month.I have communicated many times but the company had not responded....