IFB Industries Complaints & Reviews

Sir. It is intimated that I have purchase ifb top loaded washing machine on 31 dec 14 from paradip odisha. Model - AW6501RB. I am facing a lot of problems from the time of installation. And 3 to 4 times I have complained and ur serrice provider told me it has to change. And u talk to our office for change the machine. I talk to bhubneshwar main branch they are also not taking interest. So I request u sir pls replace this machine or...

I got new washing machine yesterday, and I paid Rs.27250 for señorita side open model, and they said its 4 years warranty and for demo, company person will come. the person who came for demo from IFB said, only if we purchase stabiliser and filter the product will cover under warranty, without stabiliser it will not cover under warranty, I immediately contact the company but they didn't pick up. So we were forced to buy filter and stabiliser...

I HAVE A MICROWAVE-17' CAPACITY AMC OF WHICH FAS BEEN RENEWED ON[protected].WHEN PREVIOUS AMC PERIOD DID NOT EXPIRE AND ALREADY RENEWED UPTO DEC2016, INSPITE OF SEVERAL FOLLOW-UP YOUR MECHANIC CAME BEFORE 3 WEEKS AND TOLD THAT CERTAIN SPARE PARTS ARE REQUIRED TO BE CHANGED COST OF WHICH I HAVE TO PAY. AFTER 3 WEEKS JUST TODAY YOUR MECHANIC CAME AND OPINED THAT THE ESTIMATION OF PREVIOUS MECHANIC WAS WRONG AND THE SPARE PARTS WHICH HE BROUGHT...

I have purchased IFB Serena fully automatic washing machine in Oct 2011 From mahajan electronics Raja garden . After one year the machine started leaking from below but when I complained regarding the issue the representative come and can't detect the actual problem . Many of representative came and befooled me quoting different statement to purchase IFB detergents to solve this prioblem .I even purchased them but the problem existed ...But...

I have IFB washing machine having AMC Valid till March, 2015. I resides at Haldia, Dist, Purba Medinipur, West Bengal-721607. My Washing Machine is not working since the last two weeks or more. I called the local authorised agent two weeks back for same. The technician came and visited but did nothing. He appraised that he will visit again 2/3 day later. After 5/6 days letter, the same fellow came and did nothing. After that technician lost...

Dear sir/madam, I have give a complaint of my elena model washing machine on dated 18.01.2015 on 24x7 helpline no. Against ticket 14726493. But till date no technician contact to me. Or visit to check the machine. My contact details are hereunder. Dinesh awasthi Flat no. - 507, first floor Block - a, ravindra apartments Baltana-zirakpur Pin code - 140603 Mobile no. - [protected],, [protected], [protected]...

Dear sir, I am using IFB Senator washing Machine for the past four years. From 7 Oct 2014 I have got problems in my washing machine. I have complaint many times. The h no are [protected], 12045727, 12045727, 11997592, 11947419, 11923106,[protected], 11808174. But each time the serviceman comes they are unable to solve the problem. They have changed the small circuit board once but still the problem is persisting. Today a service man came...

Dear Sir, Unfortunately I decided to buy the IFB Direct Drive 7Kg Front Loading SS Drum washing unit about 2 years from now. The decision for purchase of IFB was influenced on its use during my overseas stay. However, since installation it has heavy vibration especially during spinning cycle which make the machine to move in any direction abnormally/aggressively. The IFB Service Engineers did continue justifying and sold as well the accessories...

Registered a complaint with IFB Service Center on 9th January, 2014. Since then we have called them atleast 5 times. But the none of the service guys have turned up at the house for repair. We are not on the 10th day after raising the complaint. Ticket number: 14663004. In tha past also IFB service center's response has been very poor an inefficient. They always press for taking AMC, but with this kind of response its not worth it....

Dear Customer Executive, Greetings to the day! My permanent customer number: 10514063 on the name of : S K Varshney. I had bought the convection microwave oven at 28 12 2012 from IFB authorized dealer. After completing one year, the major part of oven which is known as "Magnetron" was disordered. They have taken the service charges around 200rs after having warranty of 3 years. Its been hardly 11 months passed, the magnetron was disordered...

I have called the sercice centre in ernakulam and they said that they will send the technician. With many calls finally the technician came and told that transformer is complaint. We requested him to change it and after that waiting for more than one and half month for the technician to come and repair. He is not responding and the service centre is not picking up the phone. Our ifb oven purchase date is 26.08.2011. Name is sanal...

Hi, I am having an IFB washing machine and it is not working since the past two months. There is no proper customer service despite of having an AMC (Annual Maintenance Contact) on that machine. The problem with the machine is that, the digital display of the machine is not working and so the machine is not running. This problem erased two months back and there was a replacement of the display board with a lot of delay. But the part which...

Hello, ifbi kolkata is fraud institutions center.All the fraudulence happen under the supervision of Center head Mr SOUVIKE SEN and well executed by the counselor department(Devjit and Rituparna) and the faculty members to increase the duration of the coures.My course is PGDB+ 4 month duration which consists 4 term examination it means according to them after 1 month term 1 will conducted but in kolkata center take 2 months to compliant...

I made a complaint to replace the motor of Senator machine. Your

Technician replaced the motor and charged for that as it is not under warranty or under AMC.
He is saying the old part is IFB Property and
he wants to take it with him. When I paid 100 %for the part including service charge, how he can claim the old part?


Thanks

Vidyadharan C P

[protected]br...

My customer id no. Is: 10528778. My complaint number is: 14676885 dated 11.01.15. I have contacted ifb 24x7 helpline two times & ifb kolkata also, and informed about the problem. But nobody has attended to the service problem of my microwave oven till date (15.01.15). Can ifb management intervene to give better service to customers? I hope ifb
Management takes this complaint seriously......

IFB Washing machine Serena VX 7kg purchased on 23.10.2011 from Geroge Enterprises, Marthandam. This washing machine is not working from November 2014and booked a complaint at Geroge Enterprises, Marthandam and they said the IFB Service Agency is changing so the complaint booking may be delayed. On December they said the complaint has been booked and the number is 4001926 dated 6.12.14. I was asked to contact phone number [protected] and I...

I have ordered front loading eva 5.5 washing machine on 28th dec 2014, after conforming with customer care centre as to how much time it will take to deliver it at my home and what further i will have to do to get it installed. The person said within 5-6 days delivery and just one call to cust. Care centre for within 24 hrs installestion. It was delievered on 9th jan and till today no technician has arrived to install it... Inspite of many...

Order #[protected] i have ordered a top loading 6 KG washing machine on IFB website on 7th Jan; below are the issues; - no confirmation call / sms / email received from IFB - in follow up with customer care they have been telling delivery would be done on 12th Jan then they said on 13th Jan but no delivery done - on 14th Jan they said the dealer is not responding hence they have no clue about delivery of the product - theproduct is...

Citizens Alert!!! Impersonators as Service Agents from IFB I had Mr. Sameer Sheikh – Service Agent visiting us on 10thJan2015 from Datar Services (Dombivli west) for AMC contract renewal after checking the condition of the IFB washing machine the AMC contract for 2 years was finalized. Then on Monday, 12th Jan 2015 two person visited our home at3:00pm claiming to be service agents from IFB, they told my wife who was alone at that...

Dear Sir & Madam I have purchage a IFB senorita 6.5 kg washing machine on 29/12/2014 My ticket no is 14583944 From last 14 days No one of Service executive come for demo. Regularly I spoke to Coustmer care & Service area manager Mr.Alam [protected] every time he said next 3 days & next 3 days. So please solve my problems...