IFB Industries Complaints & Reviews

Team, I had registered my complaint for my micro wave with complaint no. 14568585 on 27.12.2014 the executive (Sunil - [protected]) visited on 29.12.2014 and after inspection he suggested some parts replacement i said ok you can come tomorrow along with the product for replacement since morning i had just follow up with IFB Team he only gives me there is some guy name Raman[protected] he committed me that his executive will be reached...

Dear Sir, Myself Santonu Chatterjee, I have purchased IFB Washing Machine ELENA AQUA on 19/10/2013 by Rs.24490(Rupees Twenty four thousand four hundred ninty).Last two months facing tremendous problem with this Washing Machine and with the IFB company . Sending unskilled technicians, changing lots of spare parts, like PCB Circuit(two times) and again they are changing PUMP and PCB Circuit today itself. I have requsted to change that defective...

SIR, I HAVE LODGED A COMPLAINT FOR BREAK DOWN COMPAINED ON 07122014 TO CUSTOMER CARE COMPLAINT NO 144100 ONE MR CHANDRASEKAR ATTENTED THE CALL AND SENT MR KIRAN FOR SERVICE ON THE SAME DAY, HE COMLPAINED THAT THE BOARD IS BURNT, AND ASKED ME TO PAY 8000- FOR THE SAME, THOUGH IT IS UNDER WARRANTY, HE CLAIMED THAT ONCE IN THE MONTH OF JULY 2014 WAS REPLACED HENCE SECOND TIME IT WILL NOT BE REPLACED BY THE COMPANY THOUGH IT IS UNDER WARRANTY...

If planning to buy an IFB washing machine and take annual maintenance contract...think twice. I am having such a bitter experience with IFB washing machine. My IFB washing machine- executive elite is under AMC from IFB industries Ltd. I lodged a complaint regarding non-working of it 2 weeks ago vide compliant no. 14471768 which was attended by Mr.Mazid who checked the machine in 10 mins time and said everything is alright. But the machine...

I have purchased Elite Aqua SX on 29th November 2014 in SONOVISION Rajahmundry, East Godavari District.We requested demo on Dec 24th 2014 and the technician insisted us to purchase water filter of worth Rs 2500/- and he claims that present machine does not come with necessary water filter. As per IFB manual book water filter is inbuilt and I don't understand the necessity of extra water filter.I have purchased the washing machine for full...

I am using IFB washing Machine since last 2 years. Please find below mention details for your reference. Model No. : Senorita VX 6kg 800 RPM. Customer Id : 3588390 Complaint No. : 14514945 My machine is not working since last 1 week. But there is no response for my complain. Further your officials also cheat with the customer providing costly parts of the machine. If we have to bear such cost, what is the use of warranty & guarranty...

The service people coming from IFB are doing marketing and also cheating. They charged Rs. 300 from washing machine shifting from one room to another room and additional charges. I raised a complaint against this, But i didn't get any proper response. Every time they called and asked all the details. Poor service...

We have raised a complaint[protected] on Dec 24, 2014 that the temperature when drying temperature is not rising. Today morning the washing machine was full of water all of a sudden without starting it. We called the service engineer assigned and like most of the times this guy also spoke that their visit would be Rs 350 /-. But till now he did not come, and they speak in a very rude manner. Not sure, if he is going to pay a visit this...

The technician issued fake bills to me, which I came to know later. He had over charged me by more than double in most cases. The dealer (Shri Kailash Enterprises, Chennai) is aware of it, but is doing nothing about it. Even more shocking is that the company itself is not responding to my repeated complaints / emails / feedback on website. Part name Actual price Charged price (N) Pump Rs. 635 Rs. 1500 Outlet hose Rs. 174 Rs. 300 Bended...

It's been over a month and your service centre doesn't respond saying that ifb washing machine is garbage over the broken latoh of machines front door he is always asking to buy another machine.please look in to matter or I will have to go to consumer court....

Dear Sir This is to infirm you that we have purchased your product A Washing Machine and from 18th Dec 2014 till 22 Dec 2014 we are waiting for Demo and Installation, we called so many time to your customer care on your number that is [protected] and asked them to take complaint against this, your executive given us the demo number that is 14505069, which is still not proceed for resolution, then they provided the number is franchise...

I have always had a problem with my IFB SENORITA washing machine from the day I bought it. I feel that i have received a faulty machine. Now that my machine is out of the warranty period, conveniently, the TUB has broken and I have to shell out Rs. 4500 for repairs. The clothes are piling up for a week. And the man who finally came, came without the aappropriate part. I am really frustrated with the way this company (IFB) handles the problems...

I have taken an AMC for my microwave oven 30 SC 1 in march 2014 .There was a problem and the technician told me that there is a problem in the panel and took the panel after a month he told me service center has been changed from ambattur to avadi . Avadi people will rectifying the problem. When contacting avadi service center they refused to attend saying that ambattur service people have taken the panel.On pressuring the ambattur service...

Dear sir, My self satish i was register compliant for my IFB washing machin not working on 17/12/2014 and they commit me next day somebody will come and attend. so next day Mr. sunil was came be half of my request but they said that mother board problem and tomorrow they will come (means 19/12/2014 ) and rectify the same defect i wait for that technician but they didn't came and i try to contact they are given contact number most of the...

Dear sir/madam, The above complaint was registered on 11.12.2014. I am daily Contacting the toll free number and No fruitful action on their part. The chennai service centre asked For the bill copy and the was sent Through mail to [protected]@ifbglobal.com. The warranty for the machine Is going to end on 02.01.2015. Hence kindly attend to the default At the earliest R. Muralidaran [protected]...

Dear sir/madam, I purchased a microwave (20sc2) on august'2014 from fairdeal (Behala). At the time of demonstration, your stuff (From induja home solution pvt. Ltd) told that in microwave only borosil utensils are applicable with cover. So i bought 2 sets of borosil utesil (4 pieces) from them. I cooked curry in square borosil bowl with cover.. After finishing curry.. When i took out that bowl from microwave.. Then that cover is useless.....

Respected sir, I have purchased microwave oven model no.- 20pm1s from rohtak. My name is jitender singh, phone no.- [protected], [protected]. H. No. 1998/12 tilak nagar, rohtak (Haryana) Sir, When i start oven by switching on switch, it starts automatically, without feeding time. When i want to stop it, it does not stopped by its panel. By doing so, it does not heat any item which was put in it. Sir, please tell what i do?...

Hi, I have an IFB front loading washing machine (Senorita DX 5.5 kg). I also have an AMC with IFB authorized service center. My machine broke down on 4th December 2014. I complained to the service center on the same day and it is 16th December today but I am still without any service visit to fix my machine. This is a very sorry state of affair as we buy AMC contract assuming that a quick service will be provided. (Complaint number[protected] Moreover...

machine not working due to programmer selecter not working i have gave complaint on 22/11/2014 and i have extended warranty also till now my problem not solved by your customer care person and iam in chennai and your franchisee company name is RJ ENTERPRISES .I am very shame to buy this product and if you entertain francese like this your IFB company wont sell any of your product in your dream also in chennai .IAM VERY VERY SAD to say like...

Hello Sir, This is with reference to complaint number 14402951. I had given my IFB microwave oven for repair with Harinidhi Enterprise, Bangalore more than 5 weeks back. I still have not received my oven post repair.I have tried to reach out to them multiple times.but it has been of no help. I have even escalated to your bangalore operations manager Mr Ragul. I am extremely dissatisfied with the customer service extended by...