IFB Industries Complaints & Reviews

I have been facing a very bad customer service experience with the IFB Microwave . My Oven has an heating problem since the food items are not getting heated . I called the customer service on August 22nd and book a complaint about this [Request #11676057] issue and they offered me a speedy resolution, i took their word and on week one guy from the IFB local support[Trivandrum] called me and then he came to my home to see/find the issue...

Name of Customer: Dr. Keshav Kumar Roy Address: Shreeniketanam R.N. Mukherjee Road, Castair's Town B. Deoghar Mobile No.: [protected], [protected] Serial No. of Dish Washer :[protected] (Neptune DX) Following Chemicals are also Required: Detergent for Dish Washer, Rinse Aid, Salt...

IFB service is absolutely ridiculous. I stupidly purchased this company washing machine and my machine is 6 month old . A part of it is not working. Technician came and told me it is to be replaced which will be done by the same day or the next day, but now they r saying the part is not available. We have to import it from Goa but still they can't get hold of it, as if Goa is not in India but in some foreign country. It's been several days...

I have registered complaint about my washing machine more than 20 days back. Technician has come and checked the machine. He opened compete machine and identified the faulty part and told that he will come with new part next day. Post that he has never come back nor he called about the update. I have called your customer care many times but they always said they will call me back with the update but i have never got the call, they gave me...

Sir/madam I am a consumer for ifb dishwasher purchased in 2011. This complaint is in regards to irregular supply of its consumables (Salt, detergent and rinse aid) since the year of purchase. Presently i had placed an order on 16th september but as usual no supply has been delivered till date despite repeated reminders. (Customer id no. 2502428) I request you to kindly look into this matter with utmost importance for it is highly unexpected...

i have bought IFB dish washer. Right now it is under repair since 3 months. no one is attending our complaint. Without attending they simply close the complaint only. We requested your managers Bharath and Vignesh also so many times, but no use. Recent complaint 13151884 and 13863916. please take necessary steps. if there is any corruption like govt office, please let us know to pay the amount. Dr.Nandiish; Bangalore; client ID 3509183;...

Dear sir/MadamKindly refer to the three tickets generated by you for the same complaint of my washing machine since 09.09.2014 and numerous telephonic calls made by me to your mechanics, gurgaon service station and to your Goa office of which I have a record. As promised by the person who attended my call at Goa office today ( 30.09.2014) around noon and also reconfirmed by Mr rajiv from gurgaon service station that today definitely...

Hi, I was told by IFB Employee J Antony ( [protected]) to buy AMC and will give prompt service.I opened a service req 13857916 a week back, no one even bothered to check washing machine which is under AMC. They loot people by saying good service, please help on same. Regards, Viral...

I have been compelled to send this mail at last. Really frustrated with kind of service and response we have been getting from service station. My complain ID is 13827419 that was lodged on 7th Aug 2014 ( very well within maintenance contract) and again reminder were given on 19th and 25th Sept on call center apart from calling every day on service station in Vadodara. I am sorry to say, I wasted my money making calls to service station...

Lodged a complaint on 7-9-2014 and the no is 13735480.On my phone call to the TOLLFREENO regarding status of my complaint I come to know that there is no complaint and the operator booked another with comp no 13902394.What is happening in IFB?...

I bought an IFB microwave oven on June 3rd. This stopped working on sep 11th.. Complaint raised on same day. No response received. Again when I called the customer care, received response that my complaint was closed without citing any reason. Registered another complaint on 16th[protected]. After so much follow up technician turned up on 23rd checked the device and told he will be back with the replacement part next day. He came on 26 with...

Respected sir Sir my washing machine is not works I have launch a complaint on 20/8/2014 against but not action taken place my complaint detail is given below id 3310244. Com no 13835324 sir when i have purchase this machine sales men tauld me that guarantee for 4 year and 24/x7 service, , , , sir I request u to take a quick action u r faithfully Vivek Kv Chalisgoan...

I had purchased an IFB Neptune VX dishwasher which was delivered on 13-September-2014. The technician came for installation on 26-September 2014 after a lot of follow-up. On installation, the entire kitchen floor was flooded with water. The technician checked the appliance and concluded that IFB has supplied a damaged item. There was a dent on the side and possible internal damage. The technician has taken photographs and said he would submit...

Dear Sir/Madam I have purchased Maxidry 550 model on 17/06/2013 Invoice number SR/INV/0287 till this date I haven't got any demo and the complain I have about Clothes getting crushup once it comes out. Its been more then an year now I keep on asking for the service but they just not happy to come and see the problem we have. On 23/09/2014 I called in customer care in which they gave me the contact name Mr Hemal contact number [protected]...

IFB Model : 20SC2 - Microwave Oven - Purchaser Name: Sriram Sambasivam, Contact: D-15, Anushaktinagar, Mumbai 400094 - Tel:[protected], [protected] I lodged a complaint to your customer care centre on 26.08.2014 about the non-functioning of my oven and a mechanic reported on 28-8-14 from Vikhroli Centre. He inspected and said that the magneaton and fuse are to be replaced. I told him that I will call him back. Accordingly I called him...

Water leaking in my washing machine. Complaint registered with id no.1622383 on 12/09/14. till today it was not attended and came to know that the complaint was closed without attending. Again new complaint registered as id 11773779 on 25/09/14. Please do needful....

my IFB washing machine is not working for more than one month.I called to many service number and also IFB customer care many times.nobody is looking into it. Really i am getting a lot of trouble with the service every time.permanant customer id is 1804479.Every time i call i get a new complaintnumber.but no technician comes. the problem is when i switch on washing machine, door does not close. pls look into it urgently. my address 3/241...

Hello IFB, I am using IFB washing machine Sonorita and it is under AMS. I have logged a call on 3rd September as the washing machine has front panel switch issue. Till today there is no update from anyone from the IFB.Can someone let me know what is happening on this ID. The call was registered on 3rd September for the from panel switch issue and i have called IFB call center 100 times for an update. Each time i am getting passed to different...

I had booked online a trolley - 6/7 kg top loading on 14th of Sept 2014. Got a order confirmation mail with delivery date as 17th Sept 2014. But till today I have not got the delivery and the worse part IFB didn't bother to inform me also as to why delivery hasn't been done. Today, after calling the call center I got the update that my order was not booked on 14th but got booked on 22nd. This is completely fooling the customer by taking...

1. harassment: ifb does not seem to have the ability to attend to the call within 24 hours. ifb technician not attended the call after more than 24 hours as on till date also lots of pleading to customer care service[protected]/[protected] 2. on 08th aug 2014, ms jyoti ([protected]) committed sending technician today evening or tomorrow morning but nobody came after tried so many times but she didn’t pick the phone till date after we tried...