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IFB Industries Complaints & Reviews

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Updated: Jan 31, 2025
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IFB Industries reviews & complaints page 258

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S
Suriyas_25
from Bengaluru, Karnataka
Oct 6, 2014
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Required compensation on AMC with IFB for washing machine customer ID:10546640

Address: Bangalore, Karnataka

Hi Team, I need the compensation on my AMC contract with IFB, where I have not getting any proper support on all reported problem almost one end half month back issue reported, still solution has been given. as per the SLA for AMC contract, two working day's to address the issue, but when problem reported with call center, problem looked after 40 day's, which is not acceptable . when you not have time to address the all the customer...
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simpson_nn
from Delhi, Delhi
Oct 6, 2014
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The tri off switch goes off when the machine switches on

Address: Dimapur, Nagaland

I am having a 5 Kg. front loading washing machine which was working good till 29.09.2014 . The next day while I loaded the machine and switched on, suddenly the trip off switch went off. The problem continues still. I am staying in the staff quarters B 1/2, Christian Institute of Health Sciences and Research(CIHSR), 4th Mile, Dimapur, Nagaland. I was trying to locate the service station or company authorized repairers at Dimapur and I couldn't...
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dr bharath reddy
from Pune, Maharashtra
Oct 4, 2014
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washing machine demo not given on repeated calls ,customer no 10767283

Address: Hyderabad, Andhra Pradesh

my customer id is 10767283 and demo no is 13855076, which was which was given to me on 23/09/2014. my demo no of 13785750 was given ten days before this date around 13/09/2014.so it has been around 20-25 days since i have been given demo no but was not attended. even when i call customer care, they are not giving any satisfactory answer. so request to kindly look into the matter and do the needful....
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Kusala
from Chennai, Tamil Nadu
Oct 4, 2014
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Poor servicing of your franchise

Address: Chennai, Tamil Nadu

I am in AMC, but the service of your franchise service are poor and damaged the good condition machine. They want to make money to sell their consumable items and not rectifying the main machine problems. Every service thre is an new problems in main parts of the machine and we could've not use machine which is idle now even after paying AMC amount of respect.4205/-. We don't know whom to contact and who is responsible ?...
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madhumadhavan
from Thiruvananthapuram, Kerala
Oct 3, 2014
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Poor Service feed back with IFB

Address: Thiruvananthapuram, Kerala

I have been facing a very bad customer service experience with the IFB Microwave . My Oven has an heating problem since the food items are not getting heated . I called the customer service on August 22nd and book a complaint about this [Request #11676057] issue and they offered me a speedy resolution, i took their word and on week one guy from the IFB local support[Trivandrum] called me and then he came to my home to see/find the issue...
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Address: Deoghar, Jharkhand

Name of Customer: Dr. Keshav Kumar Roy Address: Shreeniketanam R.N. Mukherjee Road, Castair's Town B. Deoghar Mobile No.: [protected], [protected] Serial No. of Dish Washer :[protected] (Neptune DX) Following Chemicals are also Required: Detergent for Dish Washer, Rinse Aid, Salt...
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Anuja Singhal
from New Delhi, Delhi
Oct 1, 2014
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Pending part of the washing machine

Address: Hyderabad, Andhra Pradesh

IFB service is absolutely ridiculous. I stupidly purchased this company washing machine and my machine is 6 month old . A part of it is not working. Technician came and told me it is to be replaced which will be done by the same day or the next day, but now they r saying the part is not available. We have to import it from Goa but still they can't get hold of it, as if Goa is not in India but in some foreign country. It's been several days...
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abhiishek1
from Bengaluru, Karnataka
Oct 1, 2014
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Washing machine service pending for more than 20 days

Address: Bangalore, Karnataka

I have registered complaint about my washing machine more than 20 days back. Technician has come and checked the machine. He opened compete machine and identified the faulty part and told that he will come with new part next day. Post that he has never come back nor he called about the update. I have called your customer care many times but they always said they will call me back with the update but i have never got the call, they gave me...
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aashubh5168
from Allahabad, Uttar Pradesh
Sep 30, 2014
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No supply of dishwasher consumables

Address: Lucknow, Uttar Pradesh

Sir/madam I am a consumer for ifb dishwasher purchased in 2011. This complaint is in regards to irregular supply of its consumables (Salt, detergent and rinse aid) since the year of purchase. Presently i had placed an order on 16th september but as usual no supply has been delivered till date despite repeated reminders. (Customer id no. 2502428) I request you to kindly look into this matter with utmost importance for it is highly unexpected...
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Nandish Basavaiah
from Bengaluru, Karnataka
Sep 30, 2014
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Dishwasher not being serviced even after many complaints.

Address: Bangalore, Karnataka

i have bought IFB dish washer. Right now it is under repair since 3 months. no one is attending our complaint. Without attending they simply close the complaint only. We requested your managers Bharath and Vignesh also so many times, but no use. Recent complaint 13151884 and 13863916. please take necessary steps. if there is any corruption like govt office, please let us know to pay the amount. Dr.Nandiish; Bangalore; client ID 3509183;...
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spgoel
from Gurgaon, Haryana
Sep 30, 2014
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My complaints not being attended by service station

Address: Gurgaon, Haryana

Dear sir/MadamKindly refer to the three tickets generated by you for the same complaint of my washing machine since 09.09.2014 and numerous telephonic calls made by me to your mechanics, gurgaon service station and to your Goa office of which I have a record. As promised by the person who attended my call at Goa office today ( 30.09.2014) around noon and also reconfirmed by Mr rajiv from gurgaon service station that today definitely...
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Viral Saxena
from Pune, Maharashtra
Sep 30, 2014
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Pathetic company cheating customers

Address: Bangalore, Karnataka

Hi, I was told by IFB Employee J Antony ( [protected]) to buy AMC and will give prompt service.I opened a service req 13857916 a week back, no one even bothered to check washing machine which is under AMC. They loot people by saying good service, please help on same. Regards, Viral...
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I have been compelled to send this mail at last. Really frustrated with kind of service and response we have been getting from service station. My complain ID is 13827419 that was lodged on 7th Aug 2014 ( very well within maintenance contract) and again reminder were given on 19th and 25th Sept on call center apart from calling every day on service station in Vadodara. I am sorry to say, I wasted my money making calls to service station...
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kpushkar
from Calicut, Kerala
Sep 29, 2014
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ELITE 5Kg not working properly

Address: Visakhapatnam, Andhra Pradesh

Lodged a complaint on 7-9-2014 and the no is 13735480.On my phone call to the TOLLFREENO regarding status of my complaint I come to know that there is no complaint and the operator booked another with comp no 13902394.What is happening in IFB?...
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vbde
Sep 28, 2014
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microwave oven- issue not resolved for 3 weeks

Address: Bangalore, Karnataka

I bought an IFB microwave oven on June 3rd. This stopped working on sep 11th.. Complaint raised on same day. No response received. Again when I called the customer care, received response that my complaint was closed without citing any reason. Registered another complaint on 16th[protected]. After so much follow up technician turned up on 23rd checked the device and told he will be back with the replacement part next day. He came on 26 with...
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Viveksureshkv
from Aurangabad, Maharashtra
Sep 28, 2014
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My washing machine is not working

Respected sir Sir my washing machine is not works I have launch a complaint on 20/8/2014 against but not action taken place my complaint detail is given below id 3310244. Com no 13835324 sir when i have purchase this machine sales men tauld me that guarantee for 4 year and 24/x7 service, , , , sir I request u to take a quick action u r faithfully Vivek Kv Chalisgoan...
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Sriram Balakrishnan
from Mumbai, Maharashtra
Sep 27, 2014
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Defective and Damaged Dishwasher supplied

Address: Chennai, Tamil Nadu

I had purchased an IFB Neptune VX dishwasher which was delivered on 13-September-2014. The technician came for installation on 26-September 2014 after a lot of follow-up. On installation, the entire kitchen floor was flooded with water. The technician checked the appliance and concluded that IFB has supplied a damaged item. There was a dent on the side and possible internal damage. The technician has taken photographs and said he would submit...
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Dhartih
from Rajkot, Gujarat
Sep 27, 2014
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Complain about service

Address: Morbi, Gujarat

Dear Sir/Madam I have purchased Maxidry 550 model on 17/06/2013 Invoice number SR/INV/0287 till this date I haven't got any demo and the complain I have about Clothes getting crushup once it comes out. Its been more then an year now I keep on asking for the service but they just not happy to come and see the problem we have. On 23/09/2014 I called in customer care in which they gave me the contact name Mr Hemal contact number [protected]...
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Samba Sivam
from Mumbai, Maharashtra
Sep 25, 2014
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Repairs to Microwave Oven

Address: Mumbai City, Maharashtra

IFB Model : 20SC2 - Microwave Oven - Purchaser Name: Sriram Sambasivam, Contact: D-15, Anushaktinagar, Mumbai 400094 - Tel:[protected], [protected] I lodged a complaint to your customer care centre on 26.08.2014 about the non-functioning of my oven and a mechanic reported on 28-8-14 from Vikhroli Centre. He inspected and said that the magneaton and fuse are to be replaced. I told him that I will call him back. Accordingly I called him...
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suresh chandran r
from Angamali, Kerala
Sep 25, 2014
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closing complaint without attending

Address: Thiruvananthapuram, Kerala

Water leaking in my washing machine. Complaint registered with id no.1622383 on 12/09/14. till today it was not attended and came to know that the complaint was closed without attending. Again new complaint registered as id 11773779 on 25/09/14. Please do needful....
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