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IFB Industries Complaints & Reviews

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Last updated Mar 31, 2024
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IFB Industries Phone Numbers

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1800 3000 5678
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IFB Industries Website

IFB Industries Head Office Address

Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India
700107

IFB Industries reviews & complaints page 275

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J
Jaymin Thakkar
from Mumbai, Maharashtra
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Unprofessional technician

Address:Bangalore, Karnataka

I have register a complain with IFB about my washing machine, my complain was immediatly fulfilled and technician came within 24 hours. he came and did not do any thing.. asked me to take AMC which i took paid, 2700 INR and he said that i will come and fix the problem again.. and its been 10 days and logged complain almost 10 times.. and no one has turned up.....
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V
Vijaya.p
from Gurgaon, Haryana
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Dishwasher not working

Address:Bangalore, Karnataka

I have raised a ticket no 12411293 on 16 Feb 2013 and still the spare motherboard has not arrived at my home. Inspire of having AMC, I am unable to get it fixed. The manager Sridhar is not picking up my calls most of the times and when he does (v rarely) gives me false hopes that it will be fixed and keeps me dilly dallying. Pl look into it at the earliest...
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P
psloo
from Delhi, Delhi
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heavy sound and abnormal function

Address:Hyderabad, Andhra Pradesh

We are using senorita IFB washing machine, on[protected] we extended our warranty by your technician Mr Ashoke, he told me for original bond will give you on next visit, but still now we haven't received any bond. Now we have a problem with our washing machine abnormal functioning and heavy noise. so we booked complaint our ID is 1825986. my contact no-[protected]...
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R
r.suriyanarayanan
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal sound during spin mode

Address:Erode, Tamil Nadu

Dear sir,
We have one senorita dlx 5.5kg front loaded sr no: 065780 date of purchase 17.07.2010. In bharath electronics & appliances, b.O.Ii, no28 e.V.N. Road, erode.Fast few months we hear abnormal sound during spin mode. Kindly arrange to rectify the problem immediately.

R.Suriyanarayanan,
Karikali amman mill quaters,
Poondurai road, elumathur,
Erode-638104.
Email: [protected]@gmail.Com,...
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R
ratheesh.123
from Thiruvananthapuram, Kerala
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Service is very bad

Address:Alappuzha, Kerala

Hi sir,
My ifb washing machine have its board complaint...My customer id is 2525901...1st complaint id:[protected]They did change that board after 2 months. Its very bad) but that time have some other complaints...(Water does not discharge...) and 2nd complaint id is: 11205009 and complained it last 1 month ago...But i didn't get any info. Since last 2 weeks...I talkled to my nearest service center...But they playes a double...
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S
SONALIGMODI
from Gorakhpur, Uttar Pradesh
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Worst service centre

Address:Mumbai City, Maharashtra

We have complained for our IFB elite SX bought on 11.7.12, within 18 months the drum has started making noise for which complain was made to their service centre no 12147511 after a month of follow up no action was taken, we have recomplained on 12.2.14 given number 12230953, yet no follow up, It feels we have been cheated by the company making tall claims on their product quality and after sales service, their Service agent Neo Services,...
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A
Ambili.B.Menon
from Kunnamangalam, Kerala
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avoid this company at all costs

Address:Bangalore, Karnataka

We had bought a Microwave oven in the month of May 2013 which has a warranty period of 1 year. Since we had registered for a Demo, a person in-charge had come to explain the working of the product. However, from him we have come to know that the '+10' button(on the touch-menu) (which indicates the increase of time to 10 minutes) is not working. He said he is ready to mend if paid. We have made multiple calls to [protected](Customer...
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N
nmk_eee
from Coimbatore, Tamil Nadu
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washing machine complaint

Address:Chennai, Tamil Nadu

Iam using IFB Senorita Vx 6kg 800rpm for the pat 2yrs. i have registered a complaint through phone to the ifb customer care on 10th february 2014 that the machine is creating a large sound when running. as of now 17th february 2014 no one has attended the cmplaint. Inspite of repeated compaints to the customer care my problem has not sold Name: N.Manoj kumar Phone no [protected] Chennai region Ticket no : 11206235...
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R
R.Madhav
from Bengaluru, Karnataka
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The IFB dryer is not customer friendly because its design is bad

Address:Bangalore, Karnataka

We bought the IFB cloth dryer. The timer was not working from the very first day. We called the following
people, Mr.Mrunmay, Mr.Laurens, Mr.Ragul, and Mr.Manoj several times. No one was courteous enough
to pick up the phone.
The IFB cloth dryer is a bad design. There are no pause, stop or start buttons.
One has to put hand all way into the drum to collect the lint.This is a very poor design.
Other dryers...
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Dr.BRIJENDRA PATHAK
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine complaint ticket no.12245994

Address:Varanasi, Uttar Pradesh

Dear sir This is report your good offices of the poorest quality of service from IFB Company; We own a washing machine of 7 kg Model:Digital no[protected] whose valid AMC has been taken by valid till[protected]. This machine's something called PBC Circuit has been damaged. we lodged complaint of 19th of Jan 2014 with there helpline no. And accordingly some company people have visited our place & assured of speedy service;...
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S
sdfsdfsdfsd
from Udaipur, Rajasthan
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machine is not revolving

Address:Udaipur, Rajasthan

Washing machine' tub is not revolving .I have already complaint by the phone but without any servicing i got sms that 'your complaint has been resolved'.But yet I have not got any service. My complain no. is 12143528 Please see the matter & action immediately ... My landline is not working so please give any other no. that can be used by mobile phone for complian.....
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B
Beer Mohamed
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Very bad service

Address:Vadodara, Gujarat

I bought the new IFB washing machine on 2nd FEB and today 10th FEB no one come for the installation. There is a poor service from the vadodara service center. There is no communication from the service center and if we called also very bad response from the lady and i register the customer complaint through customer care and they register the complaint(ticket no[protected] on 8th morning but till now complaint is open and they said within 24...
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A
Arin Mitra
from Pune, Maharashtra
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Clothes not getting dried - Using Elena Aqua SX 6kg

Address:Ahmedabad, Gujarat

I bought the above said washing machine on 1st February 2014, which was installed on 4th February. Companies representative Mr. Ashwin came for installation. He was told by us that the clothes are not getting dried. He asked us to wash the clothes the next day and if the problem still persists he will visit. On 5th Feb, same problem occurred twice which was shown to Mr. Ashwin, who advised that the machine may require to be replaced for...
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S
Shobha Madhav
from Bengaluru, Karnataka
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Defective dryer sold

Address:Bangalore, Karnataka

On Jan 22 2014, we purchase an IFB dryer from Reliance Store in Orion Mall Bangalore. We were assured that the dryer was a good one. We purchased this dryer because our old Lloyds Dryer timer switch became defective. Our dryer was installed on Jan 24 by IFB tech Rajsekhar. He installed it but did not wait to see if everything worked fine.

The very first time we used it, we noticed that the timer switch was not working. We...
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S
shrahul08
from Gurgaon, Haryana
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After using IFB descale drum drum got black

Address:Gurgaon, Haryana

Hi I purchased IFB Elena VS washing machine in Nov'13 and I was told to use descale after 30 wash cycles by the technician who installed the machine, but when I used the IFB descale the color of drum changed to black patches and all shine and gone away, now this drum will start rusting because all protective coating/layer is washed by descale.IFB has cancelling my complaint and asking me to pay for the drum change. Complaint No....
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S
Suneel Bommireddy
from Mumbai, Maharashtra
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warranty cheating

Address:Nellore, Andhra Pradesh

Dear sir

I suneel bommireddy, M.Fsc working as a department Manager C.P aqua. I am staying Kavali town of Nellore Dist Andhrapradesh India . On 9-11-11 I purchased a IFB washing machine model 6081 u r company made a warranty certificate of 2 years . one day some o[censored]r Customer care persons called me they told that “ur warranty will expire soon i[censored] need further 2 years warrantee u will pay Rs 1806 -00 we will provide...
+2 photos
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J
jeyakumaraj
from Delhi, Delhi
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Complaint is not resolved, but the ticket is being closed

Address:Bangalore, Karnataka

I have raise the compliant on my washing machine which is not working. The reference no is : 12288694. None of the technician looked into the issue and till now. Its almost 2 days is over. But they close the issue.

When i contact customer care they said they will initiate with new ticket. I am not sure how long this is going to happen.

Also In November i have raised the compliant almost 6 days it took the technician...
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T
TR KIRANKUMAR
from Mumbai, Maharashtra
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Service Complaint

Address:Hyderabad, Andhra Pradesh

Complaint registered for Washing Machine Model No -Digital7KG, S.NO- 03109, Customer ID 1933148 AMC dated - 2/11/2013, S.No - 9708, Complaint number[protected] We have purchesed a washing machine through CSD Canteen, from the moment we purchased we faced lot of problems on servicing part.When we stressed more on that someone said without paying AMC people will not respond(happened last 1 year back). Now we have taken an AMC and registerd...
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S
sanjay dora
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microwave not working

Address:Gurgaon, Haryana

We purchased this Microwave in Aug'2010. About six months ago the transformer was replaced with new. It looks like that service centre even after charging Rs 2500/- for the same put the old one in our Microwave because again it is not heating the food. Can you please send some one to check what exactly the problem is. My address is given below SANJAY DORA D-84, GF, Southcity - II Sohna Road, Gurgaon - 122001, Haryana, Ph [protected],...
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S
Siva Subramaniam
from Chennai, Tamil Nadu
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AMC and related

Address:Coimbatore, Tamil Nadu

To Coimbatore, Mr.Bijon Nag, Executive Chairman 21-Dec-2013 IFB Industries Limited Corporate office Home Appliances Division Kolkata – West Bengal – 700 107 Dear and respected sir, Sub: Maintaining my IFB washing machine –procured in 1997 After compliments, Season’s Greetings and best wishes to you and family. I wish to briefly bring to your attention about problems faced by me. I purchased IFB Supreme...
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