IFB Industries Complaints & Reviews

To Coimbatore, Mr.Bijon Nag, Executive Chairman 21-Dec-2013 IFB Industries Limited Corporate office Home Appliances Division Kolkata – West Bengal – 700 107 Dear and respected sir, Sub: Maintaining my IFB washing machine –procured in 1997 After compliments, Season’s Greetings and best wishes to you and family. I wish to briefly bring to your attention about problems faced by me. I purchased IFB Supreme...

I took delivery of the product IFB Senorita Aqua SX 6kg Front loading Washing machine from dealer Jayam & Co, Selaiyur, Chennai on 17/1/14 and placed an installation & demo request with IFB. Even with the initial call, i could able to feel the careless attitude shown by IFB customer rep without any greeting for a new customer & without any guidance of 'what to do next'. Even my dealer called up IFB & reminded. The...

Hi All,

We do have IFB top loading machine, and for which, while we asked for services, they encouraged us for the AMC by paying Rs 4000/-(Please note half of the machine cost). We have paid it also as they expected.

After the AMC, as a first complaint, we lodged a complaint on 20th December, stating that Machine is not working, but for no reason, it was recorded in systenm on 8th Jan 2015. They delayed it for...

I had ifb washing machine it is not working from last several months i had complaint various time they visit but the person is untrained then he tell us that the part is not well please take the annual maitainance and we will give you proper service and annual free service then after taking service we wait for 1 month then no one came then he said that the new part will be needed so he takes time of 1 week after that when he come and open...

Dear all, Few days back I had made complaint regarding water leakage and getting sound at spinning IFB washing machine. IFB engineer was visiting and changed rubber, but problem was not resolved same issue. I had made complaint again. Ticket 12158593 . without attending the call, call was closed. Again call was logged ticket number 12211518 but till date no one visited. If such kind of service given by IFB, how come customer will...

I had lodged a complain at ifb customer care on 7th jan'14 .They told me that my problem will be solved in 24 hours but nobody appeared. Again on 11th & 13th jan'14 I lodged the same complaint . The lady on the phone gave me "Mr.Mittal's" Number . I called him so many times, he never recived. Till today I.e 15th jan nobody has come to solve my problem...

I own a Top load fully automatic model AW60-8061.During rinse and dry operations made a hell of noise and starts vibrating very hard.So i called service station in POLLACHI and the service guy charged me 4000 for a voltage stabiliser and an aqua water softner plug.But the problem still continues no proper response from service station. I want the ifb guys to take back their damn stabiliser and softner and refund my money back....

My Customer ID No. is 3169777, Complaint No.11059659 dated 11th December, 2013 which was closed without rectifying the fault and again when I contacted they Registered a fresh complaint No.11071512 on 16th December 2013. I need the Rubber ring washer for the upper water spray arm and one set o[censored]pper basket height adjustment bracket. I have reminded your people several times during the last one month and they promised to rectify the same...

I am feeling cheated as IFB is unable to confirm the part price. My microwave oven stopped working during 1st week of Oct. Oct 6th One of IFB executive visited my place and changed a fuse which is available in local market for Rs.20, even the USD price of the fuse is not crossing Rs 25-30. I got charged Rs 525 for that fuse. My microwave oven did not even last for one round of cooking and got busted in 10 mins. After writing many mails...

My customer ID is 2869887.

I have registered complaint regarding washing machine not in working condition on 9/12/2013, till date it is unattended. 100 times i called on their call center number they said technician will come today, tomorrow and sure for day after tomorrow, but not came. They said bengaluru we dont have much support. Moreover they provided me the local guys number and name, even they are also not supporting....

complaint no 11077190 dated[protected].Inspite of daily calling ur customer service staff &higher officials the DEFECT IS NOT RECTIFIED. WE ONLY GET THE ROUTINE REPLY THAT THE SERVICE MECHANIC WILLBE DEFINITELY SENT TOMORROW.That is the end. No further action or information this too bad. how long the costomer has to wait. IFB MACHINE IS GOOD. THE SERVICE VERY VERY BAD .IT IS WORST...we are not able to understand the attitude of a reputred...

Hello, am Raj, customer id is 12048409, am done with AMC and everything, but when i call to Customer care either two of the number, they inform that they will forward the request but none of the things gonna work, every executive vists home and check the machine and without speaking they walk away, when i callback to customer care the same response as they forward the request and try to give persons number Called Rajul, when we try to reach...

I had purchase washing machine from M/s IFB Industries Limited, Ahmedabad. Invoice No. [protected] dated 7.12.2013, Model ELENA STEAM Serial No.[protected] and i had purchased this machine after hearing from Friends, that for washing m/c IFB is best.
After that machine had reached to our Home & we had called IFB customer care for installation of M/c. On 20.12.2013 a man from service centre had came to us & he found that...

Hi IFB, I have IFB i have senorita dx washing machine under warranty my customer ID - 411012 Complaint Number[protected] The complaint was raised on 29th of November and it was closed on 6th of December 2013 without actually attending the complaint itself nobody came to my house Complaint Number[protected] The complaint was raised on 25th of December and I'm waiting for someone to come to our house The service is real...

I have registered a service complaint on 3 rd dec 2013 after 2 days one of their technician visited my place and told that some spare oart have to be replaced and takes 1 week time to get the material.and on 18th dec I got a call they will attend the service on 19th. And they want to cancel the complaints since they should keep any complaints pending for more than 21 days. They them selves cancelled the complaint without my permission and...

I purchased a ifb front loading washing machine from m/s big shop - ooty (Tamilnadu) with warranty. I still have 4 years warranty applicable since it was purchased only one year back.

I had encountered few problems with the washing machine and filed a complaint to send a service guy to get it sorted...I had received an assurance that a technician would be sent shortly...Unfortunately its been 3 months and no one has turned...

I had filed a complaint for my IFB washing machine Senorita DX, on Tues, 17 Dec. Your technician came and checked the machine on 18th and advised us that - Board needs to be changed - Door sensor needs to be changed He confirmed that as he does not have these parts handy, he will get it the next day and replace it. No one turned up the next day till 3pm after which I called the technician on his mobile number who again confirmed that...

Oven fails to heat the food. Food will always remain cold for whatever amount of time set in oven. I had registered a complaint on IFB Customer care[protected] on Monday, 16th of December and the ticket number is 12045635. It'a already been almost 5 days and no one from IFB is contacting me. When I contacted IFB Customer care again, they provided me with some Service center numbers where no one is responding for the registered...

Dear Sir, This mail is to draw your kind attemntion towards my extremely bad experience with IFB service . I am the owner of Elina Vx ( bought last year only ) . I raised a service request ( Ticket[protected] on 6th Oct, 2013 and roughly after 2-3 days a technician visited my place to check the issue . The Machine needed a spare part replacement and the technician told me that he will revert back with the spare parts in a...

I have purchased the IFB Convection Microwave Owen, Model No: 25BC3 in Fair show held in chennai trade center during 2012 September from Vasanth&Co. Owen didn't work and i have complaint that in customer service they said it is machine problem. Told to register the complain for replacement.I have also registered the complaint several time but there is no response from IFB. The complaint number as follows: complaint number:10102812 ...