IFB Industries Complaints & Reviews

MACHINE MAKES NOISY SOUND, DRYER IS NOT WORKING, FRONT DOOR LOCK IS NOT LOCKING. MANY TIME TOLD THE PROBLEM TO REPRESENTATIVE OF KOTA AND SH. AMIT, AREA SALES MANAGER, JAIPUR ON MOBILE PHONE BUT PROBLEM NOT RESOLVED. MACHINE IS IN WARRANTY PERIOD. PL. TAKE COMPLAINT ON URGENT BASIS. MACHINE MODEL NO.-ELENA DX SL. NO.-WTELND081226....

Within 2 Months Of Buying IFB 20PG3S Microwave Oven While Cooking there was a flash inside. Some small portion of the cavity was burnt. IFB Customer service Person Visited & unable to find out the cause. As I have a small kid in my home, I requested them a written confirmation that there is no problem and the same will not be happening further else they should replace the oven. After several interaction and visit they confirmed for replacement...

i have got a i.f.b. washing machine namely serena 5.5 kg in june 2010 and it is under warranty for 4 years. however it is not working properly.appr. 10-12 days its gate refused tom open. after complaint lodging , technician said motar will be replaced. however repeated contacts on phone only gives empty promises and no work. machine model is serena sx 5.5 kg front load washing machine serial no is 017450 purchased from kashipur...

Sub: Continuous F5 error since the day the dish washer machine was bought viz. 18.06.2012 Customer ID - 3438594 I had purchased a IFB dishwasher machine model Neptune DX on 18.06.2012 from Viveks, Adyar and since the date of purchase till today ie 04.08.2013, the machine is constantly not working flashing a F5 error. The convenience o[censored]sing a dishwasher is close to NIL for me as the dishes are being washed manually. I have...

SIR, I AM HAVING MICROWAVE OVEN WHICH I BOUGHT IN THE MONTH OF SEPT 2011. SERIAL NO.[protected]. I HAVE REGISTERED IN THE IFB PORTAL ALSO. REGN NO IS 7211982 AND THE CUSTOMER ID IS 2110541. I HAVE PROBLEM WITH MY OVEN FOR THE PAST ONE MONTH. WHEN I CONTACTED THE SERVICE ENGINEER HIS MOBILE NUMBER IS NOT REACHABLE. KINDLY HELP ME IN SOLVING THE PROBLEM. SINCE I AM A OFFICE GOING LADY, THE OVEN IS VERY MUCH HELPFUL. MY MOBILE...

My IFB washing machine is under AMC It is under repair from 15.8.2013. I logged a complaint on 16. 8 .2013.at helpline and the complaint No is10751039 They assured me that a technician will attend the complaint with in 24 hours.Nobody has attended the complaint till 28.8.2013 .I again made a complaint on 28.8.2013 and its complaint NO is 10783776 .At the time of making second complaint I came to know my previous complaint was closed...

purchased washing machine ELENA DX 5.5Kg at jhansi u.p. on 27/12/2008 with a warranty of 5 years. It was not working properly since purchase. many complaints regarding poor quality of wash of white n other clothes were made with the local dealer and customer complaint call centre of company but of no satisfactory response.Iam now going to file a case at consumer forum jhansi....

I am residing at No.70/54, 6th street, Kamaraj nagar , Avadi , Chennai.71 I am owning a Front loading washing machine IFB make model Senorita with serial number 42621 and the customer code for AMC/matrix is 1950998. My washing machine is faulty now having some sounds while operation and I have complained in customer care the no[protected] today morning at 10 ' A.M [20/8/13]....

I had brought a microwave oven from IFB dealer in siliguri but now it was damage due to IFB MICROWAVE OVEN technical fold . Microwave oven some parts should to be change but company has refusing to provide free of services and refusing to change parts which was damage due to technical problem. My microwave oven model number is 23bc 3 & SL NUMBER is[protected] ; purchase date 23/02/13. Thanking you. Regards from Gita Banerjee...

I purchased an IFB washing machine in August 2012 with 4 yr extended warranty and during the annual service time on 3rd August, some problem was detected due to which the washing machine was not spinning. The washing machine is still not working and after many calls to the servicing guy as well as the customer care, after 3 weeks, no one has come to repair it. I have never seen such lack of customer centricity. Product is good but if the...

The last time I have raised a complaint for regarding issue in IFB washing machine was in April 22 2013 and after continuous follow up and complaint,a technician came and resolved the issue.Its not even 3 months ,again have the same problem.Not sure of kind of technicians they send.Now again I have same problem with my IFB washing machine and same problem with IFB customer care.I have registered a complaint last Saturday that is on 10-AUg...

Dear readers,

AS a consumer, I don't suggest IFB washing machine for India. Please don't buy it. my experience is horrible and frustrating. I have been calling the service mechanic every alternative months for last 2 years. From the day, when we purchased, it was not working properly. I have always calling the Service personnel every alternative months.

IFB marketing technique worse than meter interest....

This is regarding IFB SENORITA DX 5.5 KG washing machine , i am owning this machine from past 4 years. I dont have any complaint with IFB company or the product.
I have an issue with the service providers for maintence of the machine.
The service provided by the IFB franchise person in the Bellary city, Karnataka is very BAD . I hope the service person is monopoly in the Bellary city.
He missguide the Customers not...

I have given the complaint on 25.07.2013 and complaint no. 11177561 for the changing of conveyer belt of IFB Washing Machine (Model Name Digital Ex 6 Kg). After 5 days, one person has visited house and he told, your machine not working condition. it may be big problem in the machine. Before, 7 days machine was working properly. Suddenly, he told some part may be demand from our HO.

Afterward, Nobody has visited till date....

compliant numbers as follows;10628622,10669477,10682665,10703051,on july month we start to register the compliant for the month of august.if the company is closed r service centres r not avaliable poor service&i have selected the wrong company...

DEAR MR NEGI

I HAD DONE MY AMC WITH IFB WASHING MACHINE AFTER THE LAPSE OF WARRANTY IN DECEMBER. FROM FEBRUARY TILL DATE THEIR HAS BEEN ATLEAST 6 COMPLAINTS BEING MADE AND ATTENDED FOR THE SAME ISSUE IE NOISE IN WASHING MACHINE WHICH IS TOTALLY UNBEARABLE.

THE DIAGNOSIS BEING MADE IS ISSUE WITH GEAR ASSEMBLY AND ALL I GET IS ATTENDENCE OF THE TECHNICIAN AND THAT'S IT. EITHER THEY ARE HERE JUST TO GIVE ATTENDENCE...

CUSTOMER CARE TOOK THE COMPLAINT ON 18TH MAY
VISITING SERVICE GUYS COULD NOT SOLVE THE PROBLEM
THEY COLLECTED A SPARE PART AND CLOSED THE COMPLAINT WITHOUT INTIMATING US
THEY COLLECTED THE MACHINE ON 6 JUNE FOR COMPANY SUPPORT
NEVER CALL US TO UPDATE THE STATUS. WHEN WE CALL THEY SAY FEW DAYS
ITS UNDER AMC TOO
SERIOUS CRIME IS CLOSING THE STATUS OF COMPLAINT BEFORE DELIVERING THE MACHINE
WHO...

COMPLAINT RECORDED ON 18TH MAY AND VISITING SERVICE MEN FAILED TO RESOLVE
THEN MACHINE IS TAKEN BY THEM ON 6TH JUNE FOR COMPANY SUTHORISED CENTER
THEY CLOSED THE TICKET AS IT IS RESOLVED
MACHINE NOT YET DELIVERED
ASKING US TO OPEN A NEW TICKET

WE NEED JUSTICE AND QUICK SERVICE OR NEW MACHINE

PLEASE SUGGEST FOR THE ACTION TO BE TAKEN BY US AND CONSUMER FORUM...

Dear Customer Care,

We have been using couple of IFB appliance for past few years. Recently we got a huge problem with our Microwave oven. Unfortunately it has happened just after the warranty period is over. The Microwave got rust all over the outside wall we have no clue of the root cause of the problem. We asked for the servicing and the service man informed us that they can not do anything with his problem and the only...

I have an IFB dishwasher purchased in September 2012, the dishes donot get washed properly and I am getting F5 error. I called customer care on Friday and lodged the complaint. Complaint number 10715762. I was informed a technician will visit my home within the next 48 hours. However I did get a call this morning and was told the technician will visit at 3pm today. But no technician has visited or called yet, when I called back the number...