IFB Industries Complaints & Reviews

Dear Sir,
I purchased EVA SX washing machine via online on 9th march 2013 and it got delivered to my home on 12th march 2013. On 16th March 2013 for the first time I try to wash cloths using the new machine.
After 15 min of washing, the machine falls on the floor from front side and got damaged (Water inlet, Power plug and front body damaged). Immediately I call the customer care number and logged my complaint no 10378291....

Purchased the machine from Croma on 9th March which got delivered on 11th March. Having a terrible time getting it installed. The installation person refuses to come after 6pm; does not instal on Sundays; expects us to take an off from work just to have the machine installed.

Finally on a Saturday, the person comes and instructs that the tap would need to be changed and some fittings would be required post which only the installation...

I have been calling IFB service center for more than a month but no response even after a AMC- they do not change the spare parts- and i get annoyed on seeing the mistake of buying a wrong machine and then for entering into the AMC. For my mistake i am suffering. Very very poor response from the service center. We buy washing machine for comfort and now it has become a headache.- everyday calling the service center and that too after paying...

Consumer ID no 869597. My complaint no 10544701 dated 11/3/13. The man who came to attend the complaint said that a motor in Supremo washing machine(IFB) needs to be replaced and it costs 4200/- After replacing the part he charged me Rs4823/-Bill no 3928 dated13/03/13. Will the company confirm the actual cost...? Rajiv Khaneja. The work was done by authorised person sent by IFB washing machine company....

On 6th Jan 2013, we registered a complaint with the customer care centre of IFB of malfunctioning of the washing machine. We didn’t receive any response from the IFB Delhi center. Though we enquired daily (since 6 Jan) from the customer care about the fate of our complaint, every time they replied they are forwarding the complaint to the senior executive without any results. They also didn’t give the telephone no. of the senior executives....

We purchase a front load machine on nov 2012 from kurukshetra nd they have given us stand of top load machine which creates a lot of prblm plz change the stand as soon as posible...

My washing machine is not working since 25.02.2013. I am getting very encouraging calls from ifb office at goa, ifb dealing personal in haryana, but my washing machine is not in working condition. No local service provider is repairing my fully automatic machine. Ten days back (Only once) local service provider visited & informed me that some part will be replaced, but that part is not available with him& he is also not in position...

I bought ifb senorita sx washing machine on[protected] from vasanth & co in t-nagar. Installation done by true care service center, velachery. [installation and guidance was excellent]. While installation i purchased "cutout, tab, aqua water clean, small cloths bag and 3 [cleaning powder packet. It cast almost 5.5k. So totally 27+5.5 = 32k. But on[protected] machine was died. I called customer care and register a complaint. [complaint...

On 28/02/2013 around 7 o clock the machine was operated. By 07.45 operation was over

From that time onwards not able to open the door inspite of trying many times.

Number of times complaint was lodged with ph no[protected], 2310420. They never

Attend the phon. E. Yester day 4 times they took the phone (Customer care) same

Lady every time they ask our address mobile no etc as...

I bought this Ifb washing machine in Dec 2011 , and from the very beginning have been facing problem with it , it had a torn pipe , water would flow from under the machine, one time the whole switch mechanism blew up, other time the machine had this E1 error repeatedly and now for the past 4 months the machine makes so much of noise and shakes so much that it moves from its place,and i have asked for a machine replacement , since it is defective...

Fed up with IFB Service.....

I had Purchased an IFB Maxidry 550 clothes dryer in October 2012 with 4 year warranty from Croma retail. I was promised that it will be installed and a Demo provided within 24 hours at my residence. Despite giving 3 calls to IFB service centre over a period of more than 2 weeks, nobody from their service centre came to install it and provide Demo. One of their person called after 15 days and fixed...

I am owning a microwave model no:30SC2 which is under annual maintenance contract(AMC).About 20 days it started to give problem,thus I rang up their customer care service(mobile no:[protected])who intimated that a representative will come to to repair my microwave and gave me my complaint no:10284614.The individual came after two days switched on two or three times the microwave ,opened the top cover and said that it has to be taken to service...

i purchased a microwave oven sometime back. I was using it very occasionally and after some time the front keypad stopped working for many of the keys. I called IFB customer service and they sent a technician named Bala ([protected]). Actually he was from a Franchisee named imatrix. The technician said that it cannot be repaired and the entire board had to be replaced without even looking at the micorwave; in-spite of me telling it just required...

Well, it happened that there was a slight leakage of water from the Fluff Filter Door at the bottom of the machine.
My Washing Machine is still under the warranty period.We called the guy from whom we had purchased the machine to repair it( as he had told us that in case of any problems with the machine we should call him rather than the company's repairing personnel as those people might repair the damaged part, but may harm...

From,
Pankaj V. Amrujkar,
H.No. 470, Wadacha wada ,
Bordem, Bicholim- Goa.
Date: 21/01/2013.
Mob. No. [protected].
Pin 403504
I had lodged a complaint in IFB customer care somewhere around July 2011 against non working of my machine. The warranty of my machine expired on 20/04/2011. This means that my machine worked for just 2months from the date of expiry of warranty. Because of this the...

Dear sir,
This is to inform you that ifb people do not take complaints seriously. I have complaint regarding my washing machine senatotdx. Our machine is under repair from[protected]. We have informed to the customer care on the same day. But till there is no proper response. We called balamurugam mechanic thoothukudi cell no. [protected]. He said that he was busy in his work and complaint anywhere you like. I have gone through your...

I have purchased IFB washing machine knowing of its good product and service. But I am facing all problems right now. I purchased Senorita washing machine before 2.5 years and faced board replacement 3rd time in row now !!...This time i am totally devasted by the poor response for service. I booked my compliant mid Dec 2012 and yet to have my machine repaired. I had to follow up daily to customer care or the mechanics or their supervisors....

Ifb model elite 5kgaqua sr. No:027161 date of purchase 06.02.2008.. Drain system pioe broken to be replaced, contact mobile no:[protected]/[protected]. Villupuram, tamil nadu...

I also want to add a comment in this regard. I made a complaint to request for a service on 23rd Jan 2013. But till today(Jan 30, 2013) there is not even a call regarding the service. IFB customer service is really pathetic. They don't show any shame in the poor way they treat their customer. I feel like I have made the biggest mistake in life by buying the product.

Jubin George ([protected]@yahoo.com)...

I have purchased Microwave Oven Model 30 SRC 1, S.No. 15000691 from M/s MASTER HOME APPLIANCES on dated 28/01/2013, Aligarh and requested for demo.But the representative couldn't locate the Address.After Telephonic talk he reached the address . Due to power failure he could not present the DEMO.He used un-parliamentary language at my home in my absence.Till then he is not responding to my call.His contact No.is [protected]...