IFB Industries Complaints & Reviews

i have been compalining to the company and the stores (Vijay Sales) for the last 2 weeks. The company person came twice to my place to report that the turntable (glass) broke due to faulty thermostat. this complaint has not been reported to their managers. when asked about the repairs, they ask us to pay for the glass. we are still under warranty and the company refuses to budge. I need to lodge a complaint in consumer forum. someone please...

HI,
MY NAME IS RAVI A KHAMBHAYTA.
I HAVE IFB WASHING MACHINE FULLY AUTOMATIC SYSTEM.
MY MACHINE WAS STOPPED LAST 1 MONTH.
I HAVE CONTACT IFB STORE M/S SAMUDRA SALES IN JAMNAGar,BUT NO BUDY SOLVE MY PROBLEM.
I HAVE DAILY CALL ON IFB STORE SINCE 1 MONTH.
PLEASE SOLVE THIS PROBLEM AND SEND SERVICE MEN.
IFB CUSTOMER CARE PERSON , MENTION THIS PROBLEM AS EARLY AS SOON.
CELL NO:[protected]...

Dear Sir,
I am facing problems with my IFB washin machine(Model no.-Elena series) since three months.
I have registered a complain with the IFB people(complaint no.[protected], but there is no response from them inspite of me calling them again & again.
I have complained to the Gujarat's IFB head regarding it but then too there is no response from their side.
I want them to repair or replace the machine...

I HAVE PURCHASED 3 IFB WASHING MACHINES AT A TIME BEFORE 7YEARS APPROX.
OUT OF IT 2 ARE NOT WORKING I HAVE FILED COMPLAINT AT SHOWROOM BUT NO COMPANY PERSON IS ATTENDING THE COMPLAINT.
I BOUGHT IT FROM PATEL ELECTRONICS. MORBI GUJARAT.
I AM FED UP MAKING COMPLAINT TO THEM

THERE IS NO CUSTOMER CARE NUMBER OR ANY KIND OF HELPLINE NUMBER OF COMPANY
I ADVICE EVERYONE DONT EVER BUY APPLIANCES OF IFB...

I'm Sathyapriya ,lecturer in Anna university Tiruchirappalli,Ariyalur campus.
bought 6kg digital IFB washing machine on 21/2/10 at mangal &mangal shopping mall,trichy.It was in good condition upto 5/5/10 only. i made a complaint on 10/5/10 to custamer care, the complaint number is 4491188. But no one is taking response still now.I made complaints to the following persons they are in custemer care.SUBASH ON 25/5/10, SONY ON...

I am a senior citizen of India. I have been un-necessarily harrassed on v arious ocassions. a year back motor of the washingmachine was replaced after a prolonged situation. last month due to a minor reason when I called I was asked to get the drum, front dooor, sleeves etc. to be replaced and I got it replaced by paying almost half the price of the machine, atter which the machine was found leacking for which I complained. now the machin...

Iam regular user of IFB products , and I like the product of IFB as the most as WASHING MACHINE, where we can save all the ways of energy. But recently we had launched a complaint no 4468881 to IFB care on 5th May , the problem is the machine doesn’t starts immediately once the power is switched on. It needs 4 to 5 times to re switch on to get the working mode and also it is applicable for the end of the washing session too. After 10 day...

I have been using ifb dishwasher for the past 3 months. let me tell u that the service centre at vizag is very poor in responding to requirements of detergent salt and rinse aid. It takes atleast 10 telephone calls and arguements on daily basis before any requirement is supplied by them. This is not expected of a reputed company service centre. A responsible person is requested to look into this and improve the service otherwise whenever...

Respected Sir,
My name is Nirmal Sharma, i have a IFB washing machine model Elena which is front loaded. Sir last time when my machine was making problems i complained it and a mechanic named "Sandeep" his mobile number '[protected]'visited me and repaired it and made a Annual Maintenance / Extended Warranty contract on date 23-06-10 by paying them a sum of Rs.1876. After this contract our machine...

I heard a lot good about IFB products and I purchased the above model on 5 Aug'2009 in X-CITE, MG Road, Gurgaon. Since then, the performance of the m/c has not been good and five times the drive belt had to be replaced and every time, we were assured that there won't be any issue. On 1 July'10, when the m/c was operated, it started making a lot of noise and immediately I complained to your service centre ( Mr Jagat, Customer...

0n 23.07.10 i called and informed the Call Center in Verna[protected], that my IFB Washing Machine, digital 7 kg is not working any more. The promised me that within 3 working days the technician will come to my house, he didnt come till today 29.07. I got a complaint no.: 4827609
I called them several times and they gave me No of IFB service center[protected] or 487. every day the promise me to send an technician.
br...

I purchased IFB Digital Plus 5.5 KG washing machine through Army Canteen , Calcutta vide invoice no CTD/225/IFB dated 21 Jul 2010 .

The invoice was handed over to IFB dealer at 14 Taratola Road , Calcutta the same day and the receipt obtained from the office .

It was assured that that the machine would be handed over the same day or the next day . The matter was progresed with the person with cell no [protected]...

i have amc with ur ifb service center in bathinda punjab
n i have complaint them regarding drum problem in the morning sharp at 10 a.m n they told they will come around 1 pm i said ok i also remind them at 2 pm they told we will come in 1 hr but right now i called bfore this mail they will told that we come tommorow.even the wet cloths in the machine started smel u can think.
so wht the hell service center u have registerd...

My IFB washing machine is under warranty and I am in Bangalore.In spite of the repeated request to the help line no service persons are attending the machine. I have never seen such a bad response from any company. They have filled their staff with junk people. They are really bringing bad name to the brand. The IFB officials need to look into the matter, provided that the company policy itself is not what is seen....

It is more than a month since I have asked for dishwasher detergent,salt and rinse aid.I keep wondering why I spent my hard-earned money to buy a dishwasher.A maid would have been sufficient for my needs.
Every 3-4 days I call service centre to remind them.Most of the time nobody picks up the phone and when you get them they give different numbers and ask you to try those numbers.
It is very sad that such a well known company...

Dear Authorities,

I have suffered even after purchasing world class product. Within less than 2 years span, twice it showed problem twice. Third time concern has again landed, this time after complaining 5 time no engineer is ready to turn up.
I was not expecting this much from world IFB product. There is so much variation and deviation post and pre sales services.
Taking medium of your forum, just wanted to highlight...

IT IS REALLY A MATTER OF REGRET TO PURCHASE IFB WASHING MACHINE or TO SAY UNFORTUNATELY WE HAVE PURCHASED IFB Washing Machine
WHICH IS NOT WORKING
We registered a complaint on May 3rd, 2010, and since then we have been calling the service center multiple times. In May end, someone called us,( Mr. Parmar ) but never visited. Only around June 8th, someone from the service center Haldwani came...

M/C halts IN RUNNING CONDITIN .WE HAVE TO LIFT THE DOOR AND RE CLOSE M/C STARTS . THIS HAPPENS CONTINUOSIL. ALSO WATER SELLECTION PRIGRAM DOES NOT WORK. IT TAKES FULL WATER IN ALL SELLECTION MODE. IFB SERVICE PERSON VISITED &SAIDE SOME PARTS NEED TO BE REPLASED . THIS IS ON 29 LUNE TILL TODAY NOBADY ATTENDING THIS PROBLEM CUSTOMER CARE CENTER HAD GIVEN MY COMPLAINT NO AS 4706053. THEIR VALSAD SERVICE CENTER SWIITCHING OFF THE PHONES...

I am in Jammu
I have already submitted the complaint and I m regularly trying through phone but no one is picking the phone and there is no response after the previous complaint too.
My washing machine's drum is jamed and no one is attending it. Is the condition of the company bad or what. have they stopped their manufacture. if so, then i should suggest others that not to buy this machine as no one attends later.
It...

Hi,

Called up IFB call centre on 23rd June & complaint # 4684229. Till date no service person turned up.

Followup calls made, but only assurance are given. No action till today, 7th July 2010.

Truly pathetic service levels.

-Vinay Gopal...