IFB Industries Complaints & Reviews

I had purchased ifb washing machine model senorita dx 5.5 kg from kings electronics, kharghar, navi mumbai, this machine from day one started leaking water, i registered several complaints with ifb care bu the problem was not resolved, finally i spoke to one mr. Abhu, he inturn finally reacted to my request & sent senior technician for testing, observed the defect & the same was replaced with a new machine, the new machine was dumped...

Sir/ Madam

1.i had purchased IFB Top Loading Washing Machine AW 7233 in the mid of January 2010. my machine is registered in the name of Shri Vikas Aggarwal, my husband. we are residing at C-9/78, Sec-7, Rohini, Delhi -110085.
2.in the start of month of march, one day when i plugged in the machine, it started making a loud sound by itself. i switched off the machine.
3.i lodged the complaint with customer care.br...

Hi This is Saravanan.

Do have a worst experiance with IFB service quality.

My machine is under AMC. I had booked a complaint before 10days. No one. attend the call so far.

Everytime i called them, they have given a service centre number along with manager Mr Durai Mobile Number.

i literally tired by trying that number.

some 2 months back i got a regular call for taking...

Sir,
i purchased a washing machine from autorised Delaer i e Tushar electronics at latur at that time they told me you have got a scrach card coupan from the company after near about 10 days after 10 days i went to the shop then the shopkeeper said me if you get a diccount then you have not eligble for scrach card coupan but sir at the time of purchase the shopkeeper not tell me that you have option that eighter get a discount or coupanbr...

I have a diferent and unique experiance with IFB product. I got Microwave Oven in aug, 2008. After just 3 months it stopped warming and after complaining it got fixed by replacing a fuse. Again after sometime it had the same problem and this time i had to go out of station for sometime and I planned to get it fixed after coming back. When i checked it again it worked fine. After some few months it stopped again warming, I lodged a complaint...

Just 2 months back I got my washing machine serviced by M/S.Lisanth Appliance Services.,(IFB's Authorized Service Dealer), HOSUR.
They came only after 2 week's time (after getting my complaint) and asked me to send the machine to their shop as they could not do it here in my place. They had charged Rs.1930/- vide their Invoice No:029 dtd.,26.01.2010 for servicing.(Parts replaced according them : Bearing Set,Oil seal,Tub Hose,Timer)....

Dear Sir,
I have purchased IFB washing Machine digital 5 kg. from Arvindra Electrnics Pvt. Ltd., SCO 1112, Sector 22-B, Chandigarh on 21.9.2009 at a total cost of Rs. 16000/- under exchange scheme. This machine is warntee for four years i.e. 23.9.09 to 22.9.13.The machine develpe some technical fault within 3 days and Sh. Sunil of S.S.Automation, SCO 303, Ist Floor, Sector 38-D, Chandigarh informed that its software required to be...

I have an IFB Neptune dishwasher, purchased in April 2007. It is out of guarantee period and I do not have an AMC. The machine is not functioning and i complained on 19 Feb 2010. I was told that it will be set right within 24 hours.For three weeks there was no response. The mechanic come last week to replace the defective part, he brought an open old looking piece. I brought this to the notice of the customer care people.On repeated complaints...

my washing machine was around 10 yrs old in a good condition, just then i started facing drainage problem which came with a huge expenditure package.
After spending good 7k the problem is still persisting and the best is you register your complain everyday and the engineers do visit and leave saying some senior person will come tomorrow and rectify it......
but the saying tomorrow never comes, truly fits here....

from vrishali dalvi <[protected]@gmail.com>
details Mar 23 (22 hours ago)
to "ConsumerComplaints.in" <[protected]@ifbglobal.com>
date Mar 23, 2010 12:54 PM
subject Re: Contact Details
mailed-by gmail.com

hello IFB,
my contact details: Mrs Madav. 405/B, phase 1, lake homes, powai, mumbai. ph.no [protected]
product: wash machine...

A comlaint was lodged for the fault in the machine around 10 days back at IFB call centre
Comlaint ID is 4249903
Four times the technician has attended but every time he has left for want of some spare, without rectifying the machine.
Apart from call centre talked to following persons without any benefit
1. Mr Nishant Batra
2. Mr Ashish Samanta
3. Mr Bhimsen
4. Mr Dev Prasad.

Now...

Dear Sir,

This is Kalaiselvi K from Adambakkam (34 E, Fourth Cross, NGO Colony, Adambakkam, Chennai). We recently purchased in the name of Kalai Selvi K (04/01/2010) IFB Senorita DX 5.5 KG (SR.No. WT SEN DX 5.5B 054111) from Eagle Electronics , Adambakkam.

Once after purchase of the IFB Washing machine , demo was provided by Mr. Ganesh ([protected]) but we heared some extra noise while running the machine in...

Dear Sir,

My cousin sister Swathi Girija Devi attended a seminar organised by IFBI in Thiruvananthapuram where she resides. The seminar was organised in order to draw students into courses offerred by IFBI in the field of Banking Operations and Financial Services. Based on her eligibility the cond uctor of the seminar Mr Satish offerred her to join the Full time course PGDBFS (Post Graduate Diploma in Banking & Financial...

I Mrs.Srilatha Balaji,using IFB washing machine model-Executive plus for the past 8years regularly on AMC coverage. As it started giving trouble I had filed a complaint on[protected] to the IFB Customer care(CustomerID-1802868; complaint no.[protected] ; after giving a reminder on[protected]C,complaint some technitian turned up, attended the fault and he had taken some part for replacement,since then he did not come again with a new part...

I had purchased a washing machine model Executive Plus from M/s IFB
It is still under warranty. It started water leaking from the botom. Lodged a complaint no.4206228 on 02.03.2010 at their call centre number provided.Till date no action has been taken despite the fact their engineers visited our house twice and gave us assurance to replace a defective part which has not yet been replaced despite our numerous complaints at their call...

i am renu gelda from jaipur i purchased ifb dishwasher 3 years back with 4 years warrenty. from last 3 months there is a complaint of water leakage from the machine but the service center is unable to repair it. i am highly disappointed with the kind of service ifb provides. service center kept our machine for 10-15 days but were unable to solve the problem....

My name : D.Ramaswamy, from Chennai - Tamilnadu
My IFB customer number : 1233517
My IFB complaint number : 4149735 dt 17.02.2010

My tale of woe - I purchased one 5 kg Digital IFB on 30.11.2007 and it developed some repair on 16.02.2010. I made a complaint to IFB Call Center on 17.02.2010, as above. From that day, endless calls to call center, their local Chennai office, and still on date 04.03.2010, the problem...

I made a service contract with you on 09/10/09,which expires on 14/11/11, by paying cash Rs2780 vide receipt no 24655. till date I have not received even a single courtesy call from your side for asking how the machine works.Last month I complained for not working of the machine, your serviceman came but with unsatisfactory result. yesterday also I complained on phone[protected] but till now no action is taken.only complain no is given(complain...

I HAVE ONE IFB WASHING MACHINE AND IT IS UNDER AMC. .ABOUT TEN DAYS BACK I GAVE A COMPLAINT THAT MY WASHING MACHINE GIVING A LOT OF NOISE. NEXT DAY ONE TECHNICIAN CAME AND CHECKED THE MACHINE . HE SAID THE MACHINE IS ALRIGHT AND LEFT MY HOUSE.. AFTER SOME TIME WATER STARTED LEAKING FROM THE MACHINE. THEN I GAVE A COMPLAINT. AFTER TWO DAYS ONE OF THE TECHNICIAN CALLED ME AND TOOK APPOINTMENT TIME TO CHECK THE MACHINE. BUT HE NEVER TURNED...

I bought an IFB Neptune dishwasher from their website in Jan-2008. Since Nov-2008, it started giving problems with its circulation pump. I have 7 complaints filed with their customer service department for the same problem since then (see the complaint numbers below). The local IFB customer service center is extremely bad and unresponsive. Here is what has happened in last 15 months:

- After calling again and again from Nov-2008...