IFB Industries Complaints & Reviews

Date : 13.05.2009

To,
The Quality Head,
IFB (Washing Machine),
GOA.

KIND ATTN. : MR. RAJESH SHETYE

Sub : Regarding the trouble in my IFB fully-automatic washing machine ‘DIVA’ model.

Dear Sir,

As per my discussion regarding above with your Quality Head, Mr. V.S. Parihar (at Bhopal), the case is still pending for your kind consideration.br...

I had registered my complain with IFB Service Center for Kharghar, Navi Mumbai area on Friday, 29th May 2009. My ticket number is 3082998. The technician came on Saturday, checked the machine and said the the rubber between the drum has torn so you will have to replace it. the cost is Rs.200/-. I said Ok. He said he will ask the other engineer to come on Monday and do the repair. I asked him to call and come. He did not call me. When i called...

Ihave been requesting for supply one belt for replacement in the ifb washing purchased by my friend now working in addis ababa, ethiopia. senator 6kg. belt model megadyne el 1333j6., I sent three emails and contacted phone no.[protected] thrice, was promised for delivery within 48 hours, but no response till now. As my friend is going to addis ababa, i want to send the belt through him.I tried to contact [protected], but swithced off. i am...

I had requested for a new Tub for my Washing machiene and complained in their Call Centre Number. There has been no response and no one is attending to our requests. The IFB Staff also compel and enforce us to take the AMC Contract, failing which they dont even respond to requests.

My Complaint Number is 3095790...

3-6-09
COMPLAINT HISTORY FOR IFB WASHING MACHINE AND IMPROPER RESPONSE

Dear Sir,
Really it is a matter of great disappointment as the way the abovesaid machine has performed .It was purchased on[protected] with invoice No.DEL/NTS/0127/08-09.The total cost paid was Rs 22500/-The D.O. number was 3852.
Exactly after 1 year the machine started showing problems.The following is the detail
1.Unbearable...

My IFB microwave oven had a trouble and I complained at the local IFB service centre at Kochi. They send me a complaint ticket number via sms : 3070810 on 26th May 09, promising service within 48 hours.Despite my follow up ever since that practically everyday, they've not turned up.
Its been more than 7 days since I cmplained....

I bought the IFB washing machine Elena DX on 23rd January 2009 at Pondicherry. It was installed at our Chennai house on 21st February. But the IFB service man who installed it mentioned the installation date as 21.01.2009. How could they install the machine before buying? We called the customer care so many times but no answer.
The 2nd big issue is that the machine is leaking, when we switch on the machine, in 15 mins our house will...

Annual maintenance contract # 24837
IFB dishwasher
despite repeated calls, no response at all from IFB on service of my dishwasher
aggrieved customer
s.narayanan
chennai 73
senior citizen...

Hi,

I am using IFB washing machine from past 7 years. My model is senator. Nearly 10 months back at rinsing and spining time machine is moving and inside drum is making lot of noise. 3 people visited and said no problem in machine. I called some senior person and he send Ganesh and Krishna murthy. They changed the shock absorber and solved the probem.
But after 2 months again sound is comming. This time it is less...

I received gift from HP India Ltd under HP pavilion Desktop Offer in the month of september 2008,

now this oven is not working, I called IFB call center and make a complaint about this,

The Ref No. 3056731.

One of your Service Engg Visited My place and they are not Providing Warranty on that product .

So please do need full or i ll take ligal action on that . we have all ready...

Respected Sir,
I have buy IFB ELENA washing machine on 01st May 2009 from Maharashtra Electronics, Tilak Road, Pune. They told me that the demo and installation of your machine will given to you within 48 hours. I called to Maharashtra Electronics so many times. I was gone to that shop at least 4 times, every time they told me that we will send a man within two days. But no one is coming. My machine is not in working from 25 days....

i bought ifb washing machine from ms vijay sales bombay in the name of mya setu jogan, napean sea road in aug 2008 and after a month it makes so much noise while spinning andcomplained for three times but no attention is paid and they say it is allright now it is makint fo much vibration that the clay aor cement they have put below the machine to make ti heavy is comming out and machione makes noise like an helicopter, my request to all of...

I am writing this complaint from hyderabad, hyderabad service guys for IFB are useless fellows, they dont even know how to talk to the customers, openely the manager for IFB Services in hyderabad his name LEO and his cell number is [protected] and his office colleague christopher, this guys are really blady fellows dont even know how to respect the customers and dont how to deal to a problems and this people are in manager level and executive...

We have been having a problem with our washing machine(IFB T2900) DX) since over a month, the moment we start the machine the mains trip.

In fact our very first complaint was on 30th April 2009 mentioning the same and telling them that this almost led to a short circuit at home.

Complaint No.: 2979065.

We have then followed up on the same complaint no. several times over the last 1 month(as per...

Dear Sir/Mam,

I have been a veteran customer of IFB and right now my washing machine is under warranty period. Therefore, I understand the 24 hour time frame you provide to your customers for an IFB executive to respond. However, you do send in the sms, with the complaint number stating below:

Your ticket number is 3053654. IFB care will get in touch with you shortly. Please quote the ticket number for status...

I Tajinder Singh having Ifb washing machine, Model Supremo Ex 6 kg, door get locked automatically, i registered a complaint against it at ifb service center, the company service boy come in night & said machine's timer not working, change it costing to you around Rs 2400/- but he is making fool o[censored]s because timer is already working, every function completes on time. Suggest me what can i do

Regards
Tajinder...

IFB Washing Machine : AMC Contract No. 6909 (26 Jun 08 to 25 Jun 09)

Sir,

I wish to bring to your notice that I had taken the above mentioned AMC fully paid for in advance on 26 Jun 2008.
On 14 May 09 at about 12 noon, I had registered my complaint no. 3026928, as my IFB washing machine was not working. I was assured that the machine would be attended to the same day after 1630 hrs. Noone has contacted...

1. My wife Mrs Babita Hundal had logged a complaint on 11 May 09 regarding the ON/Off switch not working thus rendering the the machine non operational. The Complaint registration No is 3017070.
2. No one has yet responded to attend the complaint despite having reminded the Customer Care over "5" times. Every time they tell us to contact Mr Sanjeev Kakar [protected] or Mr Govinderjeet Singh [protected] both of whom either...

I purchased a microwave oven (30SC2) from the military canteen on payment of Rs.8408 vide invoice no.: DEL/NTS/4842/08-09, dated 21 jan, 09. I understand that a COOK BOOK/COOKERY BOOK is given free of cost along with the oven and every company provides it religiously. When it was not made available by the military canteen, i started contacting the customer care centre and also the following officials namely: SHRI BHARAT BHUSHAN, MR. SUBHASH,...

I am having a very bad experience Elite Dx front loading Washing machine of IFB purchased on 14.10.2008.

The machine started giving trouble and not working properly and a complaint was registered with IFB vide ref Nos.2905254 dated 8.4.2009, 2961857 dt 25.4.2009 and vide ref No 3022424 dt 13.5.2009 but still not fully attended and no response from IFB Service Centre if trying to contact local service technicians.
br...