IFB Industries Complaints & Reviews

model ifb delight purchased last year, not working properly, i lodged a complaint so many times, but there is no proper response...

I had bought a digital IFB washing m/c 15 months back and since then every month the sevice engineer has to vist my house at least twice to repair it. every month the machine doesn't work for atleast 10 days.

I would like the company to take back this faulty machine and also would request everyone planning to buy a washing machine to go in for any machoine but IFB

Rgds
Sapan Mundra
Pune...

I have 2 washing machines of IFB and having AMC contract with a IFB dealer. He was very nice when started. After that that person stated refusing complains and I have to request (like I am not his customer but a beggar!!!)

I have done complained on 31-08-08 having nos.
1614114 and 1614119

Which is still pending in their records and my both machines are not working at all.

After that I have...

The complain was registered with the Dealer M/S Shyam Ent., Bhilai (Chhattisgarh) on[protected]but nobody turned up. Again the complain was made on[protected] but till date nobody turned up. Kindly look into the case. My mobile no is [protected].
Address: Chaitanya Mishra, Vardan Parisar, Colony Chowk, Borsi, Durg - 491001 (Chhattisgarh), Land Line: [protected]...

Purchased at Hyderabd vide Bill No: A6450IN/S.No.INA8150523
few months back. IFB Micro Oven H.P.Pavilion E.C.Model. Brought to Tirupati and used just for one month. The operating Buttons are not working. The service engineer at Tirupati (Srinivas: [protected]) as per Service Center incharge: Bhaskar Rao[protected] removed the panel and sent it for repair about 20 days back to Hyderabad. Till date the same is not received by the Service...

FOR THE LAST ONE WEEK I AM FACING THE PROBLEM OF OPENING OF DOOR OF WASHING MACHINE. DUE TO ACCIDENTAL PRESSING OF THE DOOR BUTTON IT GET EMBEDDED INTO THE SOCKET OF THE MACHINE. I HAVE ALREADY EMAIL TO THEIR COUNTRY HEAD.
I HAVE ALSO CONTACTED THE LOCAL SERVICE PERSONAL OF THE IFB. THEY ARE RECEIVING OUR CALL BUT TILL DATE NO ONE HAS COME FROM THE IFB TO LOOK INTO THE PROBLEM
FROM THE VERY BEGINNING IT THE WASHING MACHINE...

Since last 1 and a half month we have registered many complaints and called the service providers
but till date we have not received any response.
Our washing machine is therefore not working and this has caused a inconvinience for us.
Thus, we hope that the IFB bosh company will look into this matter and we shall get the machine
repaired. Thanking you.



Mahesh Deshmukh,
Ahmednagar....

Dear Sir,

My name is Picasso, I purchased the IFB washing machine in December 15, 2008 at Delhi (Okhla-Head office), i am waiting for installation for one week but still not installed and nobody turned up from the company in spite of the repeated request to the help line, no service persons are attending the machine, The manager at Okhla and Rohini is not even attending the calls. I am not able to understand the reasons for...

Have been chasing since time of buying from IFB Point an IFB clothes dryer for a lint cover. For the initial six months there were six repairs carried out. The mechanic tore the lint cover and repeated attempts to get one have failed. Have tried their service centre and it is perpetually not available. One cannot use the machine without a lint cover.
The large investment that I have made has been lying worthless....

POOR SERVICE QUALITY(My Ticket No is[protected]

IN SPITE OF LODGING SEVERAL COMPLAINTS, COMPANY WAS UNABLE TO REPAIR THE MACHINE PROPERLY. THE WARRANTY PERIOD IS NOT YET EXPIRED. I have been calling daily to IFB call centre and they give me new ticket nos. But to my surprise it is one of the worst appliance company i have come across. I am regretting my decision to stick to IFB. I called up thier Mumbai Office too but there was...

sir,

my washing machine vibrating heavy while spinning with 800rpm speed. these was informed to ur service person. As per them its quite common nothing can be done. as per him machine kept in ifb authorised stand which having roller and fixed stand option. but still we have same problem and vibration is so high that machine coming out from stand. please look into these matter and give me replay as early as possible....

I am very satisfied customer of your washing machine IFB washing machine Supremo 5.5 kg which has never given me any trouble so far, however, a couple of days ago my washing machine door got stuck.
I had booked a complaint No 2532100 dt 18 Dec 08 after the machine door locked and could not be opened. Your mechanics were prompt in reporting to resolve the issue, however, they lacked the expertise to solve the problem and were prepared...

Please be EXTREMELY careful in case you are planning to buy any IFB appliance in Bangalore.

See http://zookeepersblog.wordpress.com/ifb-service-doesnt-exist-in-bangalore/

No service exists ! IFB guys have no customer focus. They are not helping, nor concerned about any problem of yours.

Summary ( Observations )
[protected] - - -

1 ) The complains...

i am having a AMC for the machine still every visit of engineer costs me no less that 2000 INR
last time the motor was replaced on friday 12th of december 13th machine broke down again .we informed the representative who came to collect faulty motor on sunday the 14th december 2008 .
he promised to be back on monday 15th .since 16th have been calling on the number[protected] very time recording my tel number [protected] and...

sir,

nobody has come for demo for last two months. I have also no cooking book.please contact me at [protected]....

sir,
we had purchesed ifb drier 'MAXIDRY 550' on JANUARY 2008 and errect it and start working on 30th JANUARY 2008, it run soothly for 4-month after that it many times stopped, cmoplained, reparied, run again & again it remained out of orderd, Pl follow the data of cmpalain.
comp. no./date[protected]/[protected], 1959731/[protected], 2101168/[protected], against this comp.m/c reced on[protected]/[protected], and...

We purchased IFB washinf machine last month, Executive plus model. during demo operation it was found that heater was continous functioning irrespect of programs selected. service engineer told that it problem of sensor unit and he will replace the same by day or two. we logged compliant through customer care. But even after a month, nothing was retified. when we made enquiry to ifb coustomer care compliant status was closed.repeatedly 2...

Complaint was lodged on[protected] vide ticket number 2484591 for replacement of some pump as recommended by IFB Engineer Yogendra, who visited usearlier. Also rat mesh was to be put.
Nothing has been done to date. We have been informed that the parts are not available, and that theseswould be carried out as soon as the parts arrive.
cannot understand how an international giant like IFB does not have in stock a pump and rat...

Sir,
on 06.12.2008, I have lodged complaint for IFB Washing machine water leaking and sound through your tool free number, [protected]. The complaint Number is 2505234.
None of the representative either called or attended the complaints. My Mechine is under AMC.
Almost 9 days passed. Kindly inform the latest position.

Thanking you,
j.arivazhagan
No.23, Solomon street
West Tambarambr...

My IFB wshing machine is under warranty. The machine stopped working and the first complaint was logged on December 1, 08. My Ticket number: 2484729 . Ever since I have made several calls to the customer care. The workers, totally unskilled, finally turned up, could not dignose the problem, the next time came up yesterday(december 14th) with a motor (an old refurbished motor- with no IFB label) and replaced the originally installed motor....