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IFB Industries Complaints & Reviews

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Last updated Mar 18, 2024
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IFB Industries Phone Numbers

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1800 3000 5678
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IFB Industries Head Office Address

Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India
700107

IFB Industries reviews & complaints page 340

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S
Subrata Chowdhury
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Support & Poor Quality Micro-oven

Dear Sir/Madam,

Subject: Bogus Service network with no support at all.

Dear Sir,

I bought an IFB microwave oven that stopped functioning well within warranty. IFB did not respond till the end of warranty; every time we complained, only to have a number, and to realize later that their support desk closed the ticket without even attending the problem, with a comment that the problem was resolved!!...
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Mrs. Jayakumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Casual attitude and no customer service

My IFB washing machine is under AMC and I am in Mumbai. I logged the call on 3rd Oct for faulty knob, water plus option not working, intermittently door problem, annual maintenance.

5th Oct engineer come in without the knowledge of what exactly the problem was and what he is suppose to do. Understanding the problem ... he gives the answer, unless machine is turned on I can't do anything. So knob has to be replaced to...
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Om Bhargava
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective washer Drum, defective lock

I purchased IFB Washing Machine Elena 5kg from Gaurav Refrigeration Centre, Station Road, Chandausi vide Bill No. 1968 dated 23-6-07. The machine had a manufacturing defect and was replaced. The second machine arrived in bad condition and I refused to accept it. A third machine was deliverd in end of September. The drum of the machine was not moving and made a screeching noise, which they repaired. But still the drum has dents in it and is...
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N.Raja
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Silicon Motor damaged

Dear Sir,
I had registered a complaint on 18.08.08. I had covered AMC upto 7.10.08. Even two months before I had given cheque for my Renewal from 7.10.08 to 6.10.09.

My complaint properly attened by tech and informed me that your Silicon Motor damaged to be replaced with one week.

I had been following up with your customer care phones : Local : 43578536

Other No [protected].
br...
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Amiatabha Mukhopadhyay
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPLACED MC UNIT OUT OF ORDER

I HAVE PURCHASED WASHING MACHINE _IFB (MODEL - ELEENA ON 15/09/2004 FROM KOLKATA, WEST BENGAL. THIS MACHINE WAS REPAIRED AT A COST OF Rs. 2000/- FOR REPLACING MC UNIT BY THEIR AUTHORISED SERVICE PERSON ON 28/06/2008. BUT IT HAD BEEN OUT OF ORDER AGAIN FROM LAST WEEK. I CONTACTED IFB. THEIR SERVICE MAN CAME AND ASKED FOR REPLACEMENT THE SAME UNIT WITH AGAIN Rs 2000/.
SO MONTHLY CHARGE OF Rs2000/ IS TO BE BEARED FOR KEEPING WASHING...
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S
Sunny Bhalla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON delivery of product

I have a gift voucher of IFB microwave over model no. 17ltr microwave worth rs. 3500/- serial number R.I/IFB/MWO/[protected], it is valid till 31st august 2008.
i got this voucher from Vodafone Essar south Ltd. wher i was working last year. but whenever i am callin on delhi IFB customer care number which is mentioned on back side of the coupon ([protected]/ [protected]), they are sayinmg that this particular model is out of stock and...
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Lalita
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service since 3 weeks, lost faith in IFB

We had purchased a new IFB washing machine ELENA in March 2007 from M/s. Viva Electronics, Apna Bazar J.P. Road, Andheri (West). This machine gave us trouble in August 2007 (within 5 months) and it was set right by the IFB service mechanic. This machine has again started giving trouble and it has completely stopped since the last three weeks. This machine is still under 2 year warranty and hence we contacted Mr. Dilip of Viva Electronics,...
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Nanda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water not draining out while spinning

complain No. 2268293 dated 07/10/2008...water not getting drained. Engineer turned up after registering complain with ur toll free no., and reports that the motor is not working properly and is to be replaced and the cost will be Rs. 2650/-. I have to report that dryer is working but water not getting drained. The water gets drained when the load is of bed sheets, but when the cloths is the load water not getting drained. In this case why...
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NEELAM GUPTA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB washing machine not functioning

ON 1ST october I MADE COMPLAINT ON TOLL FREE NO ABOUT THE WATER LEAKAGE PROBLEM IN IFB SENATOR WAHSING MACHING. DUE TO WATER LEAKAGE, M/SC IS NOT GETTING S/W ON. ITS UNDER AMC.

TILL DATE NO SERVICE PERSON HAS VISITED THE SITE, EVEN TWO MORE REMINDERS WERE MADE TO TOLL FREE NO. IFB CLAIMS THAT WITHIN 24 HRS SERVICE PERSON WILL ATTEND. VERY VERY POOR RESPONSE. EVEN LODGED THE COMPLAINT TO DELHI OFFICE IFB EMPLOYEE. BUT NO ONE...
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V N Rao
from Nagar Karnul, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Continuous problem with IFB Washing Machine

Mr.G. Dasgupta
President & CEO
IND-5, Sector-1,
East Calcutta Township
Kolkata - 700107.

Sir

Latest Complaint No.6 2122383 dated 28/8/2008
History:
1st Complaint No.1613600 Date : 10/3/2008
2nd Complaint No.1753289
3rd Complaint No.1737908Date : 05/05/2008
4th Complaint No1836336 Date : 07/06/2008

From the above it may be observed...
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A
aravindramv
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB a rogue company

I have purchased a IFB washing machine(SENATOR - 6Kg) on August 2008 and it has not been working since day one. I have called up and registered many complaints to the IFB customer care centre as well as the local IFB service centre regarding this matter but the matter has not been sorted out nor has any technican approached us so far. I feel that i have been cheated by the company as i have paid a sum of Rs. 27, 000 for a washing machine...
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g.b.aradhya
from Bidar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

machine not working since installation

we bought one brand new ifb digital washing machine from ifb factory at bangalore in month of february 2008 and was installed by march 2008 along with one microwave oven, oven working satisfactorly but washing machine is making lot of noise and vibration once it is put on, we have complained atleast 50-60 times to their toll free number and simply getting complaint number but no response and service person visits, we finally now complaining...
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arvind
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty IFB Washing Machines

I purchased a brand new IFB washing machine in August 2008, from the day one it has not been working. I have have have many complaints to the IFB customer care and service center but they have not bothered to set right the problem. I feel that the company has cheated me and sold me a piece of junk for Rs. 27, 000....
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Pramod Kumar Joshi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Repair and Irresponsible Post-Repair Behaviour

We recently had to report a problem with our IFB washing machine (Supreme range) to the call centre and the local service centre. They came after many reminders, told us that the drum needs replacement, charged us for the complete set of repairs and also convinced us to by a 2 year free-parts and labour AMC for about Rs. 4700 (excluding the Rs. 4500 or so they charged us for the current drum replacement and associated parts). Almost from...
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Mrs Uma Shanker Pydimarry
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dryer not working (water not getting drained from the machine)

I've already committed above that I would recommend IFB washing machine because of its excellent performance and hassle free maintenance.

As there is no option in your official website for complaints, I wish to add the same here. I request the concerned to help me and sort out my problem immediately.

1) Job code no.1540078...replacing of pump completed on 15th Feb 2008.
2) Job code no. 1604484 dated...
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ATUL GUPTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE

I HAVE PURCHASED DISHWASHER APPROX. 6-8 MONTHS BACK IN FARIDABAD, WITH IN 10 DAYS THERE WAS A PROBLEM, THEY REPLACED . I WAS TERRIFIED, I TOOK AN EXTENDED WARRANTY OF 2 YEARS . BUT THE FATE IS I AM CALLING THEM FROM THE LAST 3 MONTHS, MAILING THEM, SENDING THE REMINDER THROUGH MAIL FROM THE LAST 7 DAYS . EARLIER IT WAS A VERBAL CONVERSATION ON PHONE WITH MR. BURMAN IN THEIR DELHI OFFICE . HE HAD BEEN GIVING EXCUSES OF THE PART NOT BEING THERE...
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Sandeep Joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Machine under AMC, needs motor replacement, pathetic after sales service

I reside in Mumbai and bought IFB washing machine 3 years back from Vijay Sales. Vijay Sales raved about their after sales service. For 2 years it was just fantastic, then this year it started giving problems. During the first complaint, I had a harrowing experience with IFB guys in terms of running from pillar to post in getting them to my house to attend the problem. Then came a shocker - machine outdated, needs complete parts replacement....
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rajesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

out let of water not working

I have purchased ifb washing machine it was side door, after washing the cloths water was not coming out, all washed water was stay inside the drum . we are informed and called so many times to consult person of IFB service men it was giving the number by the shop owner.he was not yet come .plse give me service center no. or send the service men to my house . give a phone no. of service man....
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R.Vaidyanathan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The rubber bellow in the door wrinkled and door not closing properly.

This machine was brought from the dealer M/s Kundan Electronics yelahanka bangalore 64, on 28th jan 08 thie said problem occured during 26.07.08. reported the same to the compilant centre bangalore . The service engineer Mr. Mahdeva ( mobile No. [protected]) visited and said it can be replaced and demended money for the visit, and further replacement. though the machine was under warrenty and only six months old, this was brought to the incharge...
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AMIT AGRAWAL
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MACHINE DAMAGE

I PURCHASED A IFB DIVA W/M FROM NEXT SHOWROOM FROM NAGPUR ON 18/12/2007.UNFORTUNATELY ON 18/08/2008 THERE WAS SOME INTERNAR PARTS BURNED INSIDE THE MACHINE, DUE TO WHICH SOME PRECIOUS PARTS BURNED INSIDE THE MCHINE, I PUT THE COMPLAINT REGARDING THE SAME ON 19-08-08, THE SERVICE ENGINEER ATTENDED THE CALL FOR THE SAME ON 22-08-08, BUT HE WAS NOT ABLE TO RECTIFY THE PROBLEM BEHIND THE SAME, SO HE TOLD US THAT HE WILL SEND HIS SENIOR TO RECTIFY...
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