IFB Industries Complaints & Reviews

DEAR SIR,
WE PURCHASED A IFB WASHING MACHNE IN THE COMPANY OUT LET IN CHENNAI AND WHEN WE PAID MONEY AND GOT THE MACHINE ONE OF THE DEMO PERSONS HAD CHEATED MY WIFE AND TAKE AWAY RS.3000/ BY GIVING SOME DETERGENT POWDER AND WHEN I IMMEDIATELY REPORTED THE MATTER TO THE COMPANY AND THREATENED ACTION THE MONEY WAS RETURNED. BUT NOW AGAIN WHEN THE SERVICE PEOPLE WAS CALLED FOR OVER HEATING A SERVICE PERSON FROM THE COMPANY CAME AND GAVE...

This is to follow up with the issue of the non-delivery of the IFB Microwave Oven- 17PG1S which was shipped out by your company on 12th May. I had placed an order for the same on the 2nd of May 2008(Mother's Day Special) and as per the terms and conditions of your company, the orders are usually delivered by you, within 4 days. Since you repeatedly ask for time and it has been a month since this issue has been going on (refer my earlier...

MACHINE DETAIL
SR NO:1E5AQ070711W000769
ELITE 5KG AQUA ENERGY.
PURCHASED FROM:B R REFRIGERATION & ELECTRONICS
PH NO[protected], 2426659, 2418698
AHMEDNAGAR
BILL NO:957

WHILE RUNNING FOUND ABNORMAL SOUND ....

we had bought a top of the line IFB Microwave 29 Ltrs capacity with all good features. after having used it for some years, we have had the microwave develope some parts failures where in the opening lid / front door of the microwave has a material on its inner lining which began to wither off / began to fell off by being getting brittle in its constitution. we, than led by natural concerns to keep the product / appliance in good working...

We had purchased IFB washing machine digital 5kg on 25th June 07. It started giving us complaints from 23rd August 07. Small clothes used to get trapped in the machine & choke the machine. We have to get it opened up many times through service engineer. Lateron the condition of machine worsened & many of our expensive clothes were torn & damaged in the machine.

Service personnel from IFB have already come not...

i have purchased ifb washing machine on 17 th June by cash payment from Next showroom Vikhroli.till date despite repeated calls no one has come to install the machine...

I had a bad experince that I want to share and need advise and help as I have beared a loss of RS[protected] just to replace a motor.

My experience goes like...this

Dear Team,

I had a bad experince that I want to share and need advise and help as I have beared a loss of 6-8 thousand rupees just to replace a motor.

My experience goes like...this

I have one IFB Elena...

I have been calling daily to IFB call centre and they give me new ticket nos. But to my surprise it is one of the worst appliance company i have come across. I am regretting my decision to stick to IFB. I called up thier Mumbai Office too but there was no response. Can some one help me. I have AMC also for the said washing machine....

Tuesday, June 03, 2008

Dear Sir,

Serious Complaint on IFB Washing Machine

I would like to lodge a complaint with the following facts:

1. I had purchased the IFB fully automatic washing machine T2900DX from Spencer Plaza, 769, Anna Salai, Chennai 600 002, vide their invoice No. 4975 dated 10th February 1995.

2. The washing machine was working satisfactorily for...

please be kind enough to note that we have been using the ifb washing machine since last many years and even taken amc contract with the company.

please note we have been contacting compnay's customer service since last 15 days and they have been telling us every day that some one will come to visit you before 8.30 in the evening but till today no one has visited us to solve our problem.

even after taking...

I got a Microwave model number 17 PM MEC1 as an annual gift from my company delivered to my native place at Rohtak, Haryana on 29-April-2008. It was working just fine for 1 week then due to voltage fluctuation it got it fuse tripped. I called up the service station on 5- may-2008. One person Randheer who said he was a qualified IFB professional came to my house and instead of replacing bad fuse with new one he connected both ends of fuse...

Dear Mr. Dasgupta,
President & CEO
Ph:[protected]

I have purchased an IFB top loader washing machine on 11th May 2008 model no. (AW60-9021) and since then I am regretting my decision. I was informed by the dealer to contact IFB customer service for a demo which I did but after delay of some days finally an executive along with his assistance arrived at my home at about 8:30 PM at night and was already...

Dear Sir,

On last 26th April 2008, I bought an IFB Senorita Dlx Washing Machine in
Thirumurugan Enterprises-Chennai. Request raised dates for Demo as follows:

26/4/08 - 11.00am - Informed by Mr. Selvan - Thirumurugan Enterprises
29/4/08 - 11.10am - Informed by Mr. Selvan - Thirumurugan Enterprises
29/4/08 - 02.30pm - Informed by Self
30/4/08 - 10.00am - Informed by Self. IFB commited,...

All,

I bought IFB machine one year back from Delhi and since then I have been complaining to Customer call center for Noise, Banging and Rattling sounds from the machine.

The machine was in One year default Warranty period and no one attended it, thereby the one year default period expired. As a precaution I had also taken a extended warranty for next 2 years for proper service but that is of no use because...

Although the machine is carrying out the spin Cycle, the water is not draining out of the drum and clothes are coming out sogging wet.
The machine was purchased on 24/01/2007. We had purchased "Extended Warranty" upto 23/01/2011. The serial No. of the machine is 098686

Repeated calls to the Service Centre in Cochin, only results in a mechanic coming to see the machine, looking at it and stating that everything...

I got ifb top loading washing machine model no: aw60-806, serial no: 70600424, on 24/10/07, from bharath electronics appliances(BEA)coimbatore. Ever since we started using it i've been experiencing problems with it!!
The service centre was on time only for the installation, after that we have called them thrice, they have turned up only once, that too after almost a month of complaining!
The last time, the technician came,...

The washing machine was repaired by company engineers in the first week of March-08 and since the same was not in warranty, the engineers suggested to take AMC of Rs 1685. The AMC was taken.

The machine stopped working again and a complaint was registered on 21st March( Complaint no 1644448). Till date the problem has not been addressed and repeated calls to their call centres is not yielding any result. The call centre gave...

i've order protector powder dt.march 4th 2008.they told that it will be delivered within 48 hrs.but with daily reminder also has not been able to delivered the powder. powder is important as it has to be mixed with regular detergent to avoid descaling etc. i've it's expensive model which costs me around 20k bugs.it has been purchased on july 05.since i ordered only powder, do not have any complaint so they are not interested...

Hi !,
IFB in my opinion is, one of the worst companies to deal with. It offers bad products, poor service and the staff is completely negligent towards consumer complaints. I as a consumer have experienced fraudulent practices by the company.

I bought the IFB ELENA/ ELENA EX (washing machine) on 6/ 11/2007 After using the machine we encountered a problem that the drying capacity of the machine was very poor. The clothes...

I bought a IFB Microwave oven in august 2007 and unfortuantely it got repaired in october. I raised a complaint and the company sent the executive. The executive on inspection informed that the motor is out of order and will require 3 weeks since the spare part was out of stock. Since then neither i am able to trace the executive nor any response from call centre is futile. Finally i was shocked last week that my complaint has been closed...