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I have purchased this machine just 8 months back. It has just one issue that it vibrates a lot during spinning. At times we have to hold it tight when the machine is spinning. We have made the required complaints to the company on customer care as well as to the person from where we have bought it. Despite the efforts and time we have spent for the same the problem has still not been solved. As per the company officials the machines has the vibration problem because it is not loaded properly or it is under loaded than the capacity of the machine. We have tried all the ways as per the instruction given in the manual. The problem still persists.
My IFB washing machine is under AMC and I am in chennai.In spite of the repeated request to the help line no service persons are attending the machine,The manager at Chennai is not even attending the calls.I am not able to under stand the reasons for this casual attitude.No higher officials telephone numbers are available for the redresal....
In spite of lodging several complaints, company was unable to repair the machine properly. The warranty period is not yet expired. Ill response from the service centre today. Did not send a service personnel although commited to do so at 10 am and compelling me to take leave from my ofice. No one cares for the customer. No number of the higher officials are available anywhere. Demending immediate redressal....
The unserviceble washing machine has not been repaired since 22 Jan 2008, (complaint no 1496621).
The call to Mr Dutta , their manager at Pune has also not evoked any respose. We are forced to wash clothes by hand in this winter season since last 3 weeks.
Pl help....
sir,
I purchased the washing machine in November 2007 at NEXT show room Thiruvallur. But till date no one has attended for the initial orientation demo making me wonder how you will take care of after sales service if the demo is itself taking such a long time. I would like to know the reason for this no-show while i look forward to your early attendance. NEXT show room's Call reg. no.1503843....
I had purchased IFB-Eleena washing Machine about one and half years ago. The motor of the machine gave away and the service engineer sent by the Company replaced it. However, the machine did not work and I complained again about it. No body attends to teh Machine though it has been over two months. It is a harassing experience.
My latest complaint no.is 1464634. I would never ever purchase a IFB Product nor suggest anyone to...
We had purchased a 30L Microwave + Grill + Convection from IFB in early 2007. The microwave stopped working in Oct 2007 and was repaired.
Again the Microwave has stopped working in Dec 2007. A complaint was registered with IFB (Complaint No. 1382426) on 9 Dec 07 but as yet the microwave is not repaired by IFB.
This is very poor service from such a renowned brand in India.
WHY ARE INDIAN CONSUMERS ALWAYS...
Hi all
Pleas do not purchase any thing from Home 18, it's a big unproffessional and unmanaged online shopping which does not delever the order products. Only god nows when you can get a product ... I have order a IFB microwave oven ..its almost a month now that i haven't received my order....more over the call centers ladies/gents are really fools don't know to give a update on the order that we ask.
Please do not make the same mistake that i had made.... Its really idiotic web site "Stay away from it"
Aug 13, 2020
Complaint marked as Resolved
View replies
S
Saran
from Ernakulam, Kerala
PLEASE don't purchace IFB products if wnat any support or SERVICE !!!! After 2 months they are not returning my OVEN
IFB oven — Improper of service / Not given it back the product for past 6 months
we have brought the oven before one year / after one year i registera compalint / service side they have taken the oven and still the sevice has not rectified
Hey May be I think I must believe in the comment too.. I was a first time caller on Home 18 as I ordered a digital Camera (Order No.[protected] on 05th Jan'09. After 15 minutes I noticed a camcorder also so I thought why not to cancel the previous order & to book camcorder as it sounds me more cost effective. The Executive picked up the phone & reconfirm me with the cancellation number (Cancellation No. 895812) but the moment I heard his colleagues comments on my cancellation as they were ridiculously laughing seemingly giving an impression of some Low class unprofessional Yokel Team... With no choice I have to disconnect my call. Rather appeciating my efforts in booking an order they were making a fun out of it...
Sorry Mr.Branch Manager but I think Groom ur guys, they are really unethical with their enactment of working..
*Shanker Rajput*
It will be good for you remain away from IFB Ovens sold in India and Nepali Markets. This is because they are not according to standard and quality. It takes very long time to cook any food in comparision to any other international product. Therefore it is good not to buy any IFB ovens. The company is just cheating the customers and their pocket. Last week I bought one 25SC2 model oven and now suffering. It is wasting my time, electricity and etc.
I am copletely agree with the complaint.
I also offer Rebook Combo and the product which Home18 has provided are different than one which they have shows in addvertisment.
My polite appeal for you, please do not done a same mistake again and do not done any shopping with Home18
