IFB Industries Complaints & Reviews

Motherboard Vax melted in idle condition...it's looks like manufacturing quality issue. Do the needful immediately... Contact me on [protected]

Hi, I have a elite plus SXR 7.5kg which frequently gives high voltage error H260 whereas there is already a stabilizer installed for the whole household. I think there is issue with the machine's sensors.

Our IFB battery isn't working and we have recently purchased it a month ago and is under warrenty

Unable to drain out the water after wash kindly look a visit for the same at the earliest

I, kranthikumar s/o naveenkumar purchased washing machine "serina zxs" on August month, on today ifb representative came to my home for 6 th month service. He opend detergent tray to out side completly, We noticed that there was a crack below the detergents tray which is attached to the body .
Kindly resolve the problem and replace the cracked part which may leads to leakage..

Hi, I have using machine since 2years from past 1year my clothes are patching like hole in some of the clothes. I raised complaint twice I didn't get solution till no

1. The washing machine had some starting problem. I requested the technician . he came and told me it was a loose electric connection. The machine did start but than another problem came . The door of the machine did not close.

2. The technician said he will come next day provided the manager sends him. He gave me his No and Name. He is Parveen .

3 I did ring up Parveen several times but he does not pick up the phone. I did whats up him regarding sending of technician since last ten days but no response.

4. I lodged complain twice with call centre even that did not solve the problem . I asked the call centre as how to raise the level. He gave me the No and name of Sr level in the hierarchy . Her name is Arpita. I rang her but as usual she also never picked up the phone. I also whats up her regarding the complain but of no use.

5 Apparently the after sale service of IFB is awful, pathetic and irresponsive.. The people in the chain are not bothered. If this rot continue it will not be far that no one will buy product of IFB. The reputation of IFB is declining day buy day

My address:-
Col Prem Chand
J-903, Aparna Sarovar,
Nallagandla, Lingampally.
Hyderabad -500019
email. [protected]@gmail.com
Mob [protected]

My microwave is in warranty period and its magnetron is not working after 2 or 3 months company could not take any further decision to repair or change it worst service by a company

Respected Sir,

Yesterday my washing machine got stuck with full of smoke. Immediately I called customer care and raise the complain. Today, IFB service man came to my house and analyzed the issue, he told me that rubber and drum needs to be change. He also told me that rubber is not cover under warranty and its cost is around 1600 Rs. I was shocked and I checked all the limitations of warranty from the warranty book, they didn't mentioned any details about this. I am so disappointed that your IFB rubber is not even stable to the washing machine that not even cross 2 years(my washing machine age is less than 2 years). I really don't know what is the meaning of "4 years super warranty". Kindly take appropriate action for this. Below I mentioned more details about my washing machine.
Thanks,

Model : DIVA AQUA VX - 6KG
Date of Purchase : 11-Apr-2019
Ticket Number : [protected]

F5 error flashing out in newly bought dishwasher IFB Neptune vx. Error occurs everytime I use now - within 2 months of buying it.

Dear Sir
It is to inform you that the services provided by you are very poor. None attention are being paid by your higher office. Which is not good for the health of company I lodge a complaint by token no [protected] one month ago but till date no action has been taken by while your service engineer demanded Rs.4500/- for replacement of part and servicing of machine. while I have send so many complaint to service centre but all in vain. If you don't want to attend the complaint so pl. arrange to return the amount Rs.4500/- taken by Mr. Rohit Singh.
Above clearly indicate that company image is going downward,

I had complaint about my Washing Machine on 20th Feb. 2021 but still machine is not repaired. Token No. is[protected].

My washing machine is not working properly. Its rinsing improperly .
Model Senorita Acua Sx/VX front load 6.5 KG 1000 rpm.
Contact number [protected]
Mrs. Meenakshi Arora

I bought this machine in November 2019. But it was worst product I saw in my life. This machine has repaired many times but now it is out my reach. but now no one come to check or repair it. You can check it in video attach with this. Plz change this washing machine.

Hi Sir/Madam, I bought a dishwasher recently in dec-2020 and got installed around Jan-2021 that to after lots of follow up, now dishwasher is not working as expected as detergent not getting fully diluted and even after complete cycle there is detergent in detergent section and on utensils and I had complained about the same and further one of executive came and shared there is a salt setting issue there and he fixed it however out of curiosity...

I have ifb Neptune VX model dishwasher. I had F4 problem.

I complained kumbakonam service person Mr. Ganesh on 28 jan 2021 and also he attended on 31 Jan 2021.

He informed we have to change valve. But till today 26 Feb 2021 there is no response from them. Whenever I phoned he is telling within a week.

I never expect like this very bad service in IFB KUMBAKONAM.

Your machine is good but service is very bad always.

Hi..my washing machine is not working properly as and when we put clothes for washing, after sometime it starts making noise and the sound is so much louder...

My machine is new and I have raised enough number of complaints. Every engineer complains that either I overload or underuse the machine. Twice dampers have been changed. Machine vibrates and moves from its actual position. Once when I open the door there was water all over my floor. Everyday pushing this heavy machine has brought back pain. Even the team leaders dont respond.
Horrible technicians.

Pathetic service after sale, after seven months also my ifb machine problem is not solved, #dontbuyifb think before buying ifb products,
They service engineer knowledge is zero in their products, they only blame to your water or your essentials you use in machine, but they don't know how to to prove it, they only talk to solve your problem but do nothing, please please don't ever buy ifb, it's just a scam.
My wife fingers got damage because of this problem, you have to call so many times,

I had purchased Elite Aqua 7 kg washing machine on 27/07/2017 from Vijay Sales. Today technician from Perfect Cool Service had visited to check the machine due to the service call registered with IFB customer call centre.

The technician informed us that there were 4 parts which needed replacement out of which 2 are under warranty ( shock to know that 4 parts require replacement within 4 years of warranty ). Other 2 are the rubber lining and eco filter and cost of the same would be Rs 3250 and Rs 2500 respectively. I was surprised by the cost of the parts which are very expensive.

I would request IFB to offer parts which are not covered under warranty at lower cost to their customers otherwise it will dissuade customers from buying IFB products, since they have to spend approx Rs 6000 within 4 years of the product purchase. I would appreciate IFB to reimburse the charges paid to Perfect cool service.