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IFB Industries Complaints & Reviews

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Updated: May 9, 2026
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IFB Industries reviews & complaints page 38

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A
Anupama Popli
Mar 13, 2021
Resolved
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Please refer tkt no [protected] for dishwasher. Poor performance of machine for last two months attended to by technicians who were unable to resolve this issue. Present ticket is pending and not being attended to despite repeated requests to customer support and Mr Prem Kumar of your company.
Aug 8, 2021
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2021
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Mar 16, 2021
IFB Industries Customer Care's response
Dear Sir/Madam,

We are pleased to inform you that our technician has rectified the issue. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance.We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES
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    B
    Bhaskar Gummala
    Mar 11, 2021
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    Address: GUNTAKAL

    Ifb front load washing machine notworking tap water.not came in to machine.plz solve this problem
    IFB Industries customer support has been notified about the posted complaint.
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      N
      N hebbar
      Mar 11, 2021
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      Address: C-70, Kaiga Township,, PHASE-1, MALLAPUR, KARWAR, UK

      IFB washing machine front load 5.5 kg (ELENA DX ) is having more sound from the motar bering during operation. I had AMC/EW NO[protected]. Rs 2478 was paid for AMC on 5/3/2021. Still no one is attending the complaint. 0
      IFB Industries customer support has been notified about the posted complaint.
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        R
        Ramanathan Pazha
        Mar 11, 2021
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        Motherboard Vax melted in idle condition...it's looks like manufacturing quality issue. Do the needful immediately... Contact me on [protected]
        IFB Industries customer support has been notified about the posted complaint.
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          P
          Pulkitcozar
          from Mumbai, Maharashtra
          Mar 10, 2021
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          Address: 35, Radha orchid, opposite brijwasi lands inn, Mathura

          Hi, I have a elite plus SXR 7.5kg which frequently gives high voltage error H260 whereas there is already a stabilizer installed for the whole household. I think there is issue with the machine's sensors.
          IFB Industries customer support has been notified about the posted complaint.
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            S
            Siah Qadir
            Mar 10, 2021
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            Address: Kanipora Aaribagh Akbar colony near transformer, House no. 11

            Our IFB battery isn't working and we have recently purchased it a month ago and is under warrenty
            IFB Industries customer support has been notified about the posted complaint.
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              K
              Kalyan1234343
              Mar 10, 2021
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              Address: Flat no b1102, 11th floor Lotus and Lily CHSL pimple nilakh

              Unable to drain out the water after wash kindly look a visit for the same at the earliest
              IFB Industries customer support has been notified about the posted complaint.
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                K
                Resolved
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                Resolved

                Address: H.no 6-213, saimounika jewellery, main road , bhupalpally, jayashenkar district, telangana . 506169

                I, kranthikumar s/o naveenkumar purchased washing machine "serina zxs" on August month, on today ifb representative came to my home for 6 th month service. He opend detergent tray to out side completly, We noticed that there was a crack below the detergents tray which is attached to the body .
                Kindly resolve the problem and replace the cracked part which may leads to leakage..
                Aug 8, 2021
                Complaint marked as Resolved 
                IFB Industries customer support has been notified about the posted complaint.
                Verified Support
                Mar 12, 2021
                IFB Industries Customer Care's response
                Dear Sir/Madam,

                We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

                Regards,
                IFB APPLIANCES
                Verified Support
                Mar 13, 2021
                IFB Industries Customer Care's response
                Dear Sir/Madam,

                Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

                Regards,
                IFB APPLIANCES
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                  P
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                  Hi, I have using machine since 2years from past 1year my clothes are patching like hole in some of the clothes. I raised complaint twice I didn't get solution till no
                  IFB Industries customer support has been notified about the posted complaint.
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                    P
                    pcsangwan
                    from Kottayam, Kerala
                    Mar 4, 2021
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                    Address: J-903, Aparna Sarovar, Nallagandla, Lingampally

                    1. The washing machine had some starting problem. I requested the technician . he came and told me it was a loose electric connection. The machine did start but than another problem came . The door of the machine did not close.

                    2. The technician said he will come next day provided the manager sends him. He gave me his No and Name. He is Parveen .

                    3 I did ring up Parveen several times but he does not pick up the phone. I did whats up him regarding sending of technician since last ten days but no response.

                    4. I lodged complain twice with call centre even that did not solve the problem . I asked the call centre as how to raise the level. He gave me the No and name of Sr level in the hierarchy . Her name is Arpita. I rang her but as usual she also never picked up the phone. I also whats up her regarding the complain but of no use.

                    5 Apparently the after sale service of IFB is awful, pathetic and irresponsive.. The people in the chain are not bothered. If this rot continue it will not be far that no one will buy product of IFB. The reputation of IFB is declining day buy day

                    My address:-
                    Col Prem Chand
                    J-903, Aparna Sarovar,
                    Nallagandla, Lingampally.
                    Hyderabad -500019
                    email. [protected]@gmail.com
                    Mob [protected]
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    IFB Industries customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 05, 2021
                    IFB Industries Customer Care's response
                    Dear Sir/Madam,

                    We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

                    Regards,
                    IFB APPLIANCES
                    Mar 05, 2021
                    Updated by pcsangwan
                    No one has contacted so far. It shows the efficiency at all level.
                    Verified Support
                    Mar 06, 2021
                    IFB Industries Customer Care's response
                    Dear Sir/Madam,

                    We're already sorting this out for you and will get back to you with an update on this as soon as possible.

                    Regards,
                    IFB APPLIANCES
                    Verified Support
                    Mar 08, 2021
                    IFB Industries Customer Care's response
                    Dear Sir/Madam,

                    Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

                    Regards,
                    IFB APPLIANCES
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                      C
                      csf block2
                      from Bengaluru, Karnataka
                      Mar 3, 2021
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                      My microwave is in warranty period and its magnetron is not working after 2 or 3 months company could not take any further decision to repair or change it worst service by a company
                      IFB Industries customer support has been notified about the posted complaint.
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                        A
                        Ashok From Chennai
                        Mar 3, 2021
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                        Resolved

                        Address: Chennai, T.Nagar-600017

                        Respected Sir,

                        Yesterday my washing machine got stuck with full of smoke. Immediately I called customer care and raise the complain. Today, IFB service man came to my house and analyzed the issue, he told me that rubber and drum needs to be change. He also told me that rubber is not cover under warranty and its cost is around 1600 Rs. I was shocked and I checked all the limitations of warranty from the warranty book, they didn't mentioned any details about this. I am so disappointed that your IFB rubber is not even stable to the washing machine that not even cross 2 years(my washing machine age is less than 2 years). I really don't know what is the meaning of "4 years super warranty". Kindly take appropriate action for this. Below I mentioned more details about my washing machine.
                        Thanks,

                        Model : DIVA AQUA VX - 6KG
                        Date of Purchase : 11-Apr-2019
                        Ticket Number : [protected]
                        Mar 4, 2021
                        Complaint marked as Resolved 
                        Action has been taken for my compliant. I am fully satisfied by taking the quick response for my complaint. Now, service engineer has been changed the rubber and drum without any cost(under warranty). Thank you.
                        IFB Industries customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 04, 2021
                        IFB Industries Customer Care's response
                        Dear Sir/Madam,

                        We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

                        Regards,
                        IFB APPLIANCES
                        Verified Support
                        Mar 05, 2021
                        IFB Industries Customer Care's response
                        Dear Sir/Madam,

                        Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

                        Regards,
                        IFB APPLIANCES
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                          N
                          Nanixyz
                          from Porur, Tamil Nadu
                          Mar 2, 2021
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                          F5 error flashing out in newly bought dishwasher IFB Neptune vx. Error occurs everytime I use now - within 2 months of buying it.
                          IFB Industries customer support has been notified about the posted complaint.
                          Same happened to me. IFB technicians were not helpful. They blamed the water supply and incoming water pressure. But the actual reason and solution is very simple. Just ensure that the water drain hose is connected to drain pipe at a height of around 75 cm. IFB has illustrated this in their user manual. If it is connected to the drawing lower than 50 cm or higher than 110 cm your machine may malfunction with F5 error. Same happened to me and this simple trick resolved the issue.
                          IFB Industries Customer Care's response, Jul 6, 2021
                          Verified Support
                          Dear Sir/Madam,

                          Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers 1860 208 5678/ 1860 425 5678

                          Regards
                          IFB APPLIANCES
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                            Y
                            Yogesh Baijal
                            from Allahabad, Uttar Pradesh
                            Mar 1, 2021
                            Resolved
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                            Resolved

                            Address: 50 Bhagwati Vihar Indra Lok Colony Krishna Nagar

                            Dear Sir
                            It is to inform you that the services provided by you are very poor. None attention are being paid by your higher office. Which is not good for the health of company I lodge a complaint by token no [protected] one month ago but till date no action has been taken by while your service engineer demanded Rs.4500/- for replacement of part and servicing of machine. while I have send so many complaint to service centre but all in vain. If you don't want to attend the complaint so pl. arrange to return the amount Rs.4500/- taken by Mr. Rohit Singh.
                            Above clearly indicate that company image is going downward,
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            IFB Industries customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 02, 2021
                            IFB Industries Customer Care's response
                            Dear Sir/Madam,

                            We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

                            Regards,
                            IFB APPLIANCES
                            Verified Support
                            Mar 19, 2021
                            IFB Industries Customer Care's response
                            Dear Sir/Madam,

                            Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

                            Regards,
                            IFB APPLIANCES
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                              A
                              Ajay kumar sand
                              from Beāwar, Rajasthan
                              Mar 1, 2021
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                              Address: M-219 , ASHIANA TOWN - BHIWADI -DISTT. ALWAR { Raj .} 301018

                              I had complaint about my Washing Machine on 20th Feb. 2021 but still machine is not repaired. Token No. is[protected].
                              IFB Industries customer support has been notified about the posted complaint.
                              Expected date, when machine will be repair.
                              IFB Industries Customer Care's response, Mar 3, 2021
                              Verified Support
                              Dear Ajay,

                              Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [email protected] along with your contact details and we will help resolve your issue.

                              Regards
                              IFB APPLIANCES
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                                G
                                Guddi AA
                                from Bengaluru, Karnataka
                                Feb 28, 2021
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                                Address: The ICON.. .B 1001...Thanisandra...next to Elements Mall

                                My washing machine is not working properly. Its rinsing improperly .
                                Model Senorita Acua Sx/VX front load 6.5 KG 1000 rpm.
                                Contact number [protected]
                                Mrs. Meenakshi Arora
                                IFB Industries customer support has been notified about the posted complaint.
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                                  M
                                  minakshi sethi
                                  from Amritsar, Punjab
                                  Feb 27, 2021
                                  Resolved
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                                  Resolved

                                  I bought this machine in November 2019. But it was worst product I saw in my life. This machine has repaired many times but now it is out my reach. but now no one come to check or repair it. You can check it in video attach with this. Plz change this washing machine.
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  IFB Industries customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 01, 2021
                                  IFB Industries Customer Care's response
                                  Dear Sir/Madam,

                                  We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

                                  Regards,
                                  IFB APPLIANCES
                                  Verified Support
                                  Mar 06, 2021
                                  IFB Industries Customer Care's response
                                  Dear Sir/Madam,

                                  We are pleased to inform you that our technician has rectified the issue. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance.We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

                                  Regards,
                                  IFB APPLIANCES
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                                    R
                                    Ravinder Kumar Kharb
                                    Feb 27, 2021
                                    Resolved
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                                    Resolved

                                    Dishwasher not working as expected

                                    Hi Sir/Madam, I bought a dishwasher recently in dec-2020 and got installed around Jan-2021 that to after lots of follow up, now dishwasher is not working as expected as detergent not getting fully diluted and even after complete cycle there is detergent in detergent section and on utensils and I had complained about the same and further one of executive came and shared there is a salt setting issue there and he fixed it however out of curiosity...
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                                    G
                                    Gandhi@73
                                    from Bengaluru, Karnataka
                                    Feb 26, 2021
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                                    I have ifb Neptune VX model dishwasher. I had F4 problem.

                                    I complained kumbakonam service person Mr. Ganesh on 28 jan 2021 and also he attended on 31 Jan 2021.

                                    He informed we have to change valve. But till today 26 Feb 2021 there is no response from them. Whenever I phoned he is telling within a week.

                                    I never expect like this very bad service in IFB KUMBAKONAM.

                                    Your machine is good but service is very bad always.
                                    IFB Industries customer support has been notified about the posted complaint.
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                                      V
                                      Vandu20
                                      from New Delhi, Delhi
                                      Feb 26, 2021
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                                      Address: D25 Mangla Puri, Palam, New Delhi

                                      Hi..my washing machine is not working properly as and when we put clothes for washing, after sometime it starts making noise and the sound is so much louder...
                                      IFB Industries customer support has been notified about the posted complaint.
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