IFB Industries Complaints & Reviews

Date of the incident - 04/02/2021
ph number - [protected]

we want to resolve our problem
PROBLEM = Repair

In our washing machine in tub water is not coming, but water coming is display on the screen and the sound is also coming, so kindly send a technician to solve the problem

Address -
Telangana, sangareddy district
yeddumailram, Ordnance Factory ( ODF ),
Pin-code...

Dear sir, my microwave oven is not working properly since January 2021 I complained to dealer ‘Hind Collection Pilibhit by pass road Bareilly' he gave me a customer care no. then i complained, after some time a person came to my house after examining the oven he said magneto is not working asked for guarantee card which I showed to him then he asked for cash memo which is not available with me. Today he contacted me saying company has given...

Its a shame on the part of IFB that despite my two complaints over customer care to set right my gadgets Chimney and washing machine. I lodged my ist complaint on 23.01.21 and 2nd one was lodged most probably on 29.1.21 . I lodged my 2nd as no technician turned up. Despite my personal call at Siliguri service centre no any action has taken by them. This type of attitude and silent behavior is beyond imagination n unjustified. Its a harredment...

It is highly regretted to state that despite my two complaints lodged before customer care is one was on 23.01.21 n 2nd one was probably on 29.1.21 . Despite my two complaints the action taken by the two service center at Siliguri are very un-attentive/slow which is not at all appreciable on the part IFB. After my concerted efforts one service center has agreed to deputes technician on Sunday I.e on 31.1.21. But not sure whether the technician...

I have bought IFB. 23L Convection microwave oven on 2018 december now the start and end buttons are not working ..does the touch pad will replace on extended warranty...

It is regret to inform that despite cleaning the Casstte filters of above brand Chimney the oil is still seeping gradually drop by drop for which I hv lodged first complaint on customer care on 23.01.21 to set right the fault. Since no technician visited my house then I ring to local service center at Siliguri but so far no technician turned up. Again I requested yr customer care to send the technician on top priority but till no techniacian...

IFB has failed to provide either service or spare part for a washing machine that is 2 years old whereas their commitment is 4 years support and 10 years warranty which has turned up to be a BIG LIE.
IFB has taken 2 weeks but unable to arrange a spare part in a metro city like Mumbai, what would be status in smaller towns.

IFB Washing Machine has become a box which is wasting space in my house. I have asked company...

I have an IFB washing machine which is under AMC had a minor problem with the handle of the machine was replaced with the new one but not fixed properly by technician Narendra (Mob: [protected]) from Uppal branch, Hyderabad whose manager is Mr. Sukur (Mob: [protected]) with Ticket# [protected] dated August 19th 2020. We faced issues since then regarding the door lock and on repeated follow-up with the manager was not addressed and was given...

Very bad experience after buying this, in one year again this machine not working, not draining water completely from clothes...

We had bought a IFB washing machine front loading on the 14th July
2020. Till date no servicing has been done. We get phone calls informing us that they would be sending the service engineer for the servicing but no one attends.
The model is Diva AQ SX serial no.[protected].
Our address is 134/1 Namya Farm Bhugathagally Off Bannur Road Mysore 570010. Mobie numbers [protected]/[protected].
Please ensure that...

There is door problem...

(1) The IFB Washing Machine Front Load ELITE PLUS SXRS (Serial No.[protected] was purchased on[protected].

(2) The problem faced in above mentioned washing machine is it's Noise, Heater and Vibration issues, because of which the whole washing machine moves by itself from its place, the heater doesn't work properly & the noise is extremely high.

(3) The washing machine has been replaced in 2019 after...

Humming sounds during running...

When i called customer care about my washing machine problem they said that i should go for AMC(annual maintenance contract).it will save labour charges as well as for any part replacement.so i went for amc and when technician came and resolved my machine problem.he charged me for amc(3870/-) as well as 60% of drum kit replacement as well as for bearing replacement (4200/-) total he charged me 8000/-. And said tht amc is valid only after...

I called up technician by calling toll free number of IFB as my machine was not working. He checked it twice and said there is a voltage issue as voltage was high. He asked me call electrician and fix voltage. I asked him " should I call local electrician". He said yes. Then local electrician came and he had cut my ifb wire and connected it with steplizer. Still problem was not fixed. Then I called on technician number to ask him what to...

This mail is in reference to the Ticket number [protected] generated on 8 Jan 21. My IFB washing machine is in AMC. I was told that the machine will b repaired in 7 days but even after 7 days, it's not repaired. Such a third class experience IFB is providing to your customers. Nikki gautam, an executive at ifb service complaint center, Dehradun, is continuously misleading wrong information. She is saying to call tomorrow and then again tomorrow....

IFB BADDIEST AND WORST CUSTOMER SERVICE

I bought 34BC1 IFB MICROWAVE on 04/09/2018 from a local retail outlet in Bhilai. Which stopped working by September 2020, for which I login-ed the complaint by 26/09/2020 with registered compliant no. [protected].
After 2-3 days a IFB Service guy contacted me regarding the same and looked over it. He un-assembled the microwave at my residence and told me microwave’s the cavity...

We have registered complaint an year ago till now the complaint is not resolved
this is the worst company and worst service
my machine is dead from more than 12 months...

Water leaking from the bottom of the machine, when the machine is running...

We bought the below Washing Machine from Amazon in Nov'19:
IFB 7.5 kg Fully-Automatic Front Loading Washing Machine (Elite WX, White, Inbuilt Heater, Aqua Energie water softener)

The Washing machine has water gushing out while the power is on. The inner rubber seal of the rim has a slight bend which appeared within the 1st 2 months o[censored]sage and has increased some more.

On contacting Cust Support they sent...