IFB Industries Complaints & Reviews

May 20, 2020

Updated by Pooja4 Yesterday i had conplaint about my online purchasing and today i receive a call from a man claiming his name as deepak from consumercomplaint and he ask me to share card details and otp for refund when i question him why to share otp then he told me that he is calling from consumercomplaint and we don't another method to refund your money and took my otp for it. And the message which i had received there it is written that i am doing online purchasing of 7760rs when i questioned him he said it's a cashback and took otp i gave him because he is claiming that he is from consumerforum.

May 21, 2020

Updated by Pooja4 This website is a fake website people who is handling this website are using phone no.'s and asking for bank details.Don't go on this website.

May 20, 2020

Updated by Pk20060505 Yesterday got call from Goa IFB Center & Bangalore IFB Center stating they would send there Technician.. Waiting for the Technician to schedule the visit.

May 29, 2020

Updated by Pk20060505 Support Team,
On 21st May Technician visited & informed, if he dismantle the washing machine & replace the Drum which is under the warranty, but need to bear the rubber cost, instead he suggested to go for a exchange with 30% discount on new IFB Washing Machine from “IFB Point Showroom”.
22nd May i got a call from IFB Bangalore Office for the Exchange Offer which is under AMC for 25% discount, 5 % less as promised by Technician.
i would have accepted his offer if the washing machine is not under AMC i.e i would have already saved 2500/-, my only concern is after paying for AMC they should give a better deal for dissatisfied IFB customer, issue pending from 3-4 months, i expect a decent compensation of 40% discount, if they really want to retain their customer.
I was checking in other showroom [ Unilet & Pai ]for Samsung & LG Washing Machine, after explaining my issue to the Executive they were able to workout a better deal & offered 25% discount on Samsung washing Machine, so now i dont really care if IFB doesn’t provide give me the discount which i was suppose to get as a compensation for the irresponsible & worst service provided.
Personally, i feels that the reason most of the people & even showroom executive doesn’t recommend IFB Washing Machine because of their worst after sale support.
on 26th May 2020 Goa IFB Support Team arranged a conference call with Bangalore Office Agent Name xxxx [ dont want to target any person, so i am not reliving his name] he said he need to speak to the management about the discount % & would get back to me... its been pending from IFB, to give a callback & relive the discount...
There has been injustices done to me, who had trusted there brand & purchase IFB Washing Machine & if they really want to retain their customer, then they need to give decent discount 40%.

Jun 01, 2020

Updated by Pk20060505 Still i have not received any update from IFB about my Query ?

Jun 04, 2020

Updated by Pk20060505 Still i have not received any update from IFB customer care support nor from IFB Office about my Query, its been a weeks time... no update ?

May 12, 2020

Updated by Shruti Meenu I have purchased an ifb top load 9.5kg TL-95SDG IN July 2019. the machines drum is not running though it is taking water to wash. please provide me with concerned ifb technicians numbers.

Sep 25, 2020

Updated by p.srioharirao It is very disturbing and pathetic with this IFB staff Members, they are full of lies and drag the issue so that customer has to forget. I have Raised issue after nine months of complaint given to IFB staff members and executives on 11/05/2020. Again on May 12 and May 13 2020 I got reply from IFB stating that they resolve it soon to repair the IFB washer 9 kgs and Dryer 7 kgs. After that they have called 2-3 times and they promised to repair with in a 2 days, again they called and said with in 7 days they will repair. Now today date is 25/09/2020 and still no response from them. I want higher officials to ban IFB products in India, who is misleading the customers and not keeping their promise which they mention before purchasing the product.
I request officials to put heavy fines on IFB who is playing games with customers. One year completed still they didn't repair the washing machine. Does anyone takes more than 1 year to get repaired ? what do they think about customers like us ???. Now I want my money back as they kept me waiting for 1 year . I was waited till damn one year to get repaired, now I am demanding my full amount of Rupees 52, 000.
I am tired these liars and want to get rid of this IFB team and Products. Return back full amount. Please ban this IFB for playing with values customers.

May 10, 2020

Updated by Ramesh Cckm Noise while washing a cloth in washing machine

May 09, 2020

Updated by rguleria239 Dear Team,

I have purchased a washing machine from your registered store in 3B2, Mohali, Punjab.

So I here to tell you that while the time of loan execution, Your customer representative told me that in the month of 4th and 5th EMI amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the Customers.
At the time loan was preparing your customer representative told me that i have to pay total Loan amount is 33900 Rs.
I have also the Bill copy in which clearly show that the total bill amount is 33900 Rs.
I have also pay the File submission fee approx 800 Rs before applying the loan.
This is really a fraud, No one guiding me right now.
How can i get the cashback, Is there anyone who is responsible for this?.
Customer-Name- Rohit Guleria.
Purchasing Month -OCT 2019.

Regards
Rohit Guleria
Mob No. [protected]
Alternate No. [protected]