May 09, 2020
Updated by rguleria239 Dear Team,
I have purchased a washing machine from your registered store in 3B2, Mohali, Punjab.
So I here to tell you that while the time of loan execution, Your customer representative told me that in the month of 4th and 5th EMI amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the Customers.
At the time loan was preparing your customer representative told me that i have to pay total Loan amount is 33900 Rs.
I have also the Bill copy in which clearly show that the total bill amount is 33900 Rs.
I have also pay the File submission fee approx 800 Rs before applying the loan.
This is really a fraud, No one guiding me right now.
How can i get the cashback, Is there anyone who is responsible for this?.
Customer-Name- Rohit Guleria.
Purchasing Month -OCT 2019.
Regards
Rohit Guleria
Mob No. [protected]
Alternate No. [protected]
Thanks in advance..
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.
Regards,
IFB APPLIANCES
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers 18602085678/ 18604255678.
Regards
IFB APPLIANCES