IFB Industries Complaints & Reviews

I purchased IFB SENORITA SX ultra white 6 KG on 28.02.2013. now the machine is under AMC from 17.11.2018 TO 16.11.2019.(vide invoice 4358 dated 17.11.2018 Sri Magizh Enterprises, Coimbatore- an IFB authorized Franchisee) The machine is frequently on fault from April 2019 to till date.The complaint docket numbers booked with IFB are listed below
1. [protected] ---17.04.2019
2. [protected] -- 17.05.2019
3. [protected] --...

I am from Patna . Using IFB washing machine with AMC. In last 10 days i faced multiple issues. Service is very worst. Not having trained/experienced engineers. Response of the service center also very worst.it will work up-to your machine warranty.Pls do not buy....

I recently encountered some issue with my ifb senorita touch panel. Touch panel of my ifb machine is not functioning properly. Some time it works and some time it doesn't despite trying it for many hours. Using ifb washing machine has became a big pain now.

The worst part is, upon raising the complaint, first service engineer takes long to visit and after visiting, doesn't care much about our concern. Instead of getting the...

I have purchased ifb washing machine 2 yrs back
In march 2017.. It was functioning well.
Suddenly it stopped working n called customer care service. The technician told that the board has gone. N he replaced charging rs. 5000 towards the cost of the board. Now it started functioning.
I want to know what exactly is covered in ifb warranty period.. N wht kind of spare parts covered.,
Since the mention is made on...

There was a phone call requesting routine machine service on 30/09/2019. Subsequently two staff members including mr. Bharath visited the same day and inspected the machine. Suggested to replace filter as alleged to find bad smell. While hesitating to accept the replacement during free warranty period, as cost of about rs. 2, 000 to be incurred, it was alleged to have replaced the same and raised bill without any ifb name in the invoice for...

The ifb call centre arranged panel pick up for repair and guy took the same and get it repaired. Charged approx 6000 for the same and next day the machine again broke down. This time the engineer again took the panel for repair but it's been 15 days and we have no update.

One should desist from buying ifb products.

Amit
Vaishali
Ghaziabad
[protected]@gmail.com...

I sowjanya from ap, west godavari in tanuku, logged a complaint to ifb on 5.2.2019 with the complaint id.[protected]. One of the technician comes to my house and checked the machine and jointed a wire in that and go away. But machine is working on the same day and its off. After so many calls to that technician, but they are not responded. After some i logged another complaint on 27.6.2019 with ticket no.[protected]. On 5.7.2019 one technician...

We are very much disappointed by ifb washing machine (Eva zx).
We had purchased in the month of july-2019 (Dharampeth branch - nagpur 440010) & in just 2 months some technical fault generated in machine.
Because of only power cut at the time of washing clothes in machine, machine didn't get started after power comes. We logged the issue in ifb toll free number, technician came, he checked then he is saying we need to order parts...

I have raised the compliant [protected] on 23rd september and till not the issue has not been addressed. I esculated to the francise head (Divya) and the area manager (Vignesh), but no proper response from anyone and they least bother even to respond to my calls or messages. Not expected these kind of worst response from the people who are in customer service. We are paying for the service but we are not even getting the response to our compliant....

With reference to the subject cited above i am to lodge this complaint that the ticket no [protected] was not resolved till date. But it is unfortunate that i have received a completion message on 08/07/2019 without executing the work.
This is for information & doing the needful.

Mrs panchali debbarma, vill malaynagar, po renters colony, agartala, near jogendranagar railway station....

Our ifb washing machine is under amc and we are located in ponneri (Outskirt of chennai). We have registered a complaint on 01.09.2019 and a service person came to our home to attend this issue on 04.09.2019 but he couldn't resolve the issue as he didn't bring the part and told he will be back after 2 days. Our area service centre is located in red hills and it's manager and attender closed the complaint on 06.09.2019 without our knowledge...

I bought "ifb tl-rdw 6.5 kg aqua fully automatic top loading washing machine" on[protected] and having 4 years warranty.

Washing machine is not working, so i called up service center and requested for complaint and the complaint no is : [protected] (Created on[protected]

From ifb technician visted and said issue with motherboard, i called service center and they said the product having only 2 years and asking...

Plastic color tearing or brusting in drum of machine. We bought it on 26th january. And had already changed it once by authorised dealer. Bt after 3 months it happens again. And this time we call on toll free. But coustmer executive didn't give any proper response as he said ifb made faulty pieces what we can do.
Sir in 6 months we face this trouble twice. Kindly resolve it as soon as possible.
Thank you...

Dear sir/madam, i have purchased the amc contract and washing machine mother board had to be replaced by the service person. It has been more than a month and washing machine is still under repair. Being no 1 in the market, it is absolutely unacceptable to make customers wait for a month to get replacement even after paying hefty amounts for amc contracts. Washing machine is a daily need item and making customers wait for a month is unbelievable....

I am calling ifb service centre panchkula, haryana (134109) from last 3-4 days. They are not coming to look whats wrong with washing machine. I bought it from hisar, haryana last yr in feb, 2018. Then i transfered to panchkula haryana. We lost bill during shifting. When i told them that i bought it from hisar and give phone no. They got all the details that i bought it from maya electronics, hisar. Still they are not coming to fix the problem...

I purchased the microwave oven last year and used it around 15 times during one year period. One day, when i tried to cook in it, no panel light glee. I just missed the one year warranty period because of delay in informing ifb. I lodged my complaint in their website. Their service franchisee representative came to my house without any information about service charges for visit. Later i wrote to ifb again requesting for free repair since...

I have requested a number of times at ifb customer care number for attending problem in my ifb alena aqua front loading washing machine.
Although i have received the ticket number ([protected]) on 16.09.19 through message but nobody has come to attend the problem till date.
I have already taken amc (Amc no. :[protected] dtd 24.07.19, but finding it as a wastage of money....

Dear sir/madam,
I had received message on this 4 september 2019 from you regarding ticket no. [protected] which was resolved in january with the amount of rs.1200 with service charge and replacement of touch pad (Bill in attachment) on 22 january 2019 but in this message it's showing only rs.354 for service charge only and no spare part were replaced (Message in attachment) with the same ticket no. Why?
Further, i want to...

I am one of the ifb customer from last 9 years. As on now my washing machine is under amc period of 2 years.

On last friday (20.09.2019) some noise was created in drum during running time, hence i have registered one service request on same day and request the service on next day (Saturday 21.09.2019).

My register ticket no. Is [protected]. The customer care person was confirmed the ifb service people will come...

I will complete ifb customer care 20.09.2019 against built owen you says your complaint resolve 24 hour but you not contact me, i will call again next day but same reply your complaint resolve 24 hour but not resolved my complaint
My complaint number is, [protected]
My second complaint number is, [protected]
Ifb is international responsibil company
But service thitd class
Im manmeet singh
[protected]...