IFB Industries Complaints & Reviews

I purchased ifb dish washer. After six month f5 error coming in machine. I complaint many times but in ifb customer care.in my city the technician dosent know how to check machine error.
Then i complaint many times they took 590rs as a service charge still the issue not solved in three years. Because of worst service of ifb.
Kindly request you to solve this problem. Otherwise i am going to fir against company....

We had very bad/worst experience with ifb service, we had issue with our washing machine, so we have raised first complaint on 25th aug'19. But, till now no one turned up to check it. We (Customer) were tracking the complaint daily and no one are attending the complaint till date. We are calling ifb customer care daily and they are conveying that they we will forward the complaint to higher authorities. Even, we have called local in charge,...

Hi,

I have raised a service request (Ifb washing machine front load smoke).
Since then no one is coming for the service. Ticket no :- [protected]

For installation people are coming but for the service no one is coming. What kind of business ethics is this..?

For selling your product you people come even from far away places. But for service you people wont come.. What this * logic is this?br...

Want to advice everyone not to buy a dishwasher from IFB. The technicians are not equipped to handle complaints. For chennai we contacted the IFB service centre run by a person called nandagopal and a manager who runs the centre who never picks the phone. After signing a AMC FOR RS 8142, Mr Nanda gopal makes you feel as if he is doing a personal favour by sending an untrained service engineer who did something and vanished away for months....

Had requested for washing machine and micro oven servicing and installation on 11 sep (Ticket no [protected]). But till date i didn't get even call from ifb technician. Tried no of times ifb customer nos (Toll free) but but those nos are are always busy. Twice spoke to tolled no but no satisfactory response. Just they held me for long time and then hanged up the calls.
Very pathetic services by ifb....

Dear all,

I have launched a complaint about the faulty/broken door of my 7.0 lg washing machine on toll-free no [protected].

Wherein both the call entre attendant mr ayush as well as engineer (Mobile no [protected]) behave badly to the extent of saying that, even if i complain or raise issues to ifb top authority it does not matter to them and they don't care about ifb action.

They even said it...

Dear all,
I have launched a complaint about the faulty/broken door of my 7.0 lg washing machine on toll-free no [protected].
Wherein both the call entre attendant mr ayush as well as engineer (Mobile no [protected]) behave badly to the extent of saying that, even if i complain or raise issues to ifb top authority it does not matter to them and they don't care about ifb action.
They even said it does not matter even...

We are using ifb elena dx front load washing machine we are also taking its annual maintainance contract by which it is fully insured. On the month of 4 july 19 our machine was shaking the clothes were not properly washed and the bad smell comes out during drainage of water. We register complain to its online service centre complain number was [protected] the untrained technician come and says that filter system is damage and he says that...

We having an cloth washer Ifb senorita aqua SX last 3 year
Still washer vibrating and give a horrible sound we complain in Ifb 4 times in last 30 day but they don’t give us proper solution every time they said your machine is ok there no problem our registered mobile no with company is [protected]...

I bought ifb front load washing machine senorita sx 6.5kg. 3 years ago. It is under warranty now. Door gasket got damaged inside and water is leaking from that. Service person is saying it will not cover in warranty and will cost around 2000rs. But nowhere i see rubber parts will not for washing machine in warranty term. Could you pls let me know if it is under warranty. Complaint number tkt [protected]....

I have a amc with ifb. I have been calling them for last one week to repair my wasing machine but they are just delaying it by saying that the repair man will arrive today tomorrow, he is on. His way... Their is leak in the pipe due to wich a lot of water is wasted while running the machine.
And the owner gaurav is just not responding properly. And when i call them they dont pick phone and say your number was not reachable....

I paid 5000 rs for AMC and it is going to end in 13.09.2019 (next 4days).

I raise an complaint on 25th August Ticket # [protected].

Next day one service engineer came and somewhat
fix the issue and said run it in empty mode for 2 or 3 times and then start using it for washing purpose.

The very next day i run the washing machine with empty and again the sound came and same problem arise....

Hello i had an issue with my oven and a technician from ifb side had come to repair he then took few parts with him for further testing next day he calls and informs that all those parts have become faulty for which i wasn't satisfied with issue so i told him to put back the spares what ever he has taken, i think i may have broken his effort to unfairly charge for working parts since then he is not attending my call or replying to my messages...

I raised complaint regarding noise coming from my washing machine. It has been almost 60 days and i have been calling customer care but no technician has visited.
I urge ifb to provide immediate explanation for this. Ifb is claiming to provide 4 years warranty but it is not actually happening.
I am least satisfied with your support.
I am going to file legal case for this if it is not resolved immediately....

I have a ifb top load 6.5kg aqua washing machine, it shows "ac lo" error and the error persists even the voltage is high. Machine does'nt run due to this error. I changed the mains, but it shows the same error. The supply voltage is normal in the house, all other appliances are running expect the washing machine. Please help me out.. I need the solution or the contacts of local ifb service men....

I had raised a complain for my oven on 20th august'2019 complaint# [protected].
It is more than 15 days but my oven is kept open and unrepaired by technician. They came to my place said that one of the part is not functioning properly and will get the correct/working part in the subsequent visit.

Technician arrived with correct part, but still my oven did not work and gave a wonderful excuse that the part that he got...

I use an ifb fully automatic top load washing machine. One day my machine was not starting so i called the ifb technician. He inspected the machine and told me that the motherboard of the machine is damaged and cannot be repaired. I was surprised to know the price of the motherboard rs 5500.
I asked him that how was it damaged. He told that water had gone into it through the knob (Program selector).
I want to tell ifb that...

Date - 2-Sep-2019,
Incident Description - I have called a toll free number[protected] to book a complaint for samsung washing machine repair. They have registered the details and told with in 24 hr it would be addressed.When I ask about the complaint number, they mentioned that I would get it as SMS and technician will call me directly for the visit. I did not receive any complaint number. A technician (Suraj - [protected]) visited...

My washing machine is under amc. I lodged complaint on 22 aug 19, but no body visited my place inspite of my calling customer care no for seven eight times and talking to senior executive and the incharge mr pardeep kumar at amritsar service centre. There stock reply was that we are waiting for the part to be replaced but i was astonished that how do they know about the fault without visiting and checking the machine. Ultimately on 2sept...

Placed and order with ifb point yeshwantpur 2 weeks before, they delivered a damaged product and had requested for a replacement with a change of model as it was anyways getting replaced. Its been 2 week and they are not sure yet when they will deliver.

Further, i had an ifb machine previously which i had raised a service request. It took them 3 months to find out that the part that is to be replaced is no longer available.br...