IFB Industries Complaints & Reviews

Hi
I have purchased a washing machine on nov 2015 there was some sound from the drum so we informed ifb now the service guy had come to check. He is telling that the rubber sleeve is worn and asking for 2500 rupees plus charges but when i checked online it is showing around 500-600 rupees. Why are the techician people asking so high amount and also it's under warranty please this kind of morning thefts should be stopped from company...

Ifb washing machine with valid amc has not been repaired for the last 10 days.
Many many complaints made but the service center and the company jointly delaying my repairs saying the machine is a old model.
Ticket no. [protected] dt.29th june, 2019

Please refer all my earlier emails. Not good to repeat the things again and again as your services are failing again and again.

Ifb is a good and great...

Customer id: 17265392
Date: 06/07/2019
[ticket no. [protected]]

Sub: complaint against the untrained & incapable treatment given to my dishwasher by the after sales service team.

Sir/madam,

This is to bring into notice the unprofessional attitude of the after sales service team in allahabad (U. P.) i am highly dissatisfied with the inexperience and ir-responsible behaviour done...

My new executive plus washingmachine is not working. I registered complaint on 22/06/2019 tktno: [protected]. Even after 16 days, complaint is not resolved saying that parts are not available.in your website, status of the complaint is seen resolved. Several times i called customer care and they say complaint is pending but my problem is not solved. I am using ifb machines for last 15 years. Such a bad experience have never been expected from...

I bought a senorita washing machine in dharmapuri. But i"m living in chetpet, tiruvannamalai. Mr. Sathis camefor demo and bill stand, cover, filter, cutoff. Invoice no;8150 date:21.05.2019. This billing product did not receive yet now. I complaint sri siva shakthi enterprises, tiruvannamalai. There is no response for me. Please do needful help from your concern. Thanking you...

Respected, whom so ever it may concern, this is to bring you in notice that on 25th june i bought one neptune wx model dish washer from gurgaon haryana for my personal use, but as i bought i was being transferred to ajmer rajasthan to my home town so i asked dealer to dispatch the same to my ajmer address, and he did the same, now when installation engineer came for demo and opened the sealed pack (Intact packing) machine at ajmer, he found...

I have purchase ifb elena washing machine and my customer id is 13084541, which is not working from last 20 days in - spite of paying regular amc. Bottom of the washing machine sparking of happening and drum is shaking and creating lot of noise, we have register the complain on 18th on june and complain no was [protected] which was not address properly and closed by agency, which we were not aware of it, yesterday (07/04/2019) we have register...

I got ifb front load washing machine senorita aqua sx[protected], the machine is under amc and it got problem last month. The service person came and told us the electronic board needs to be replaced, we registered complaints about it in ifb customer care an moth back and we did not get any reply from anyone about the status of parts. The service person is not at all attending our calls and if he attends he is just telling parts...

I have bought a new ifb 1.5 ton 3 star split ac in 20 aug 2018 and start using in end of april 2019 in summer season but from starting it's not cooling i logged complaint in april 2019 that ac is not working properly techician visit site but after little cleaning service said that please check 15-20 days. Then after past few days i again logged complaint on 1 june 2019. Techincian visit site tested it 2-3 hours and again other team visit...

I own an IFB washing machine Senorita, the service personnel responsible for the maintenance of the machine rarely come to check the machine at all. Even if they come they are busy selling the detergent for the machine. In last one year, I have tried to contact the service team in vain. There has to be centre to contact to report the service failures. Even after taking the AMC nobody contacts to service. This is especially observed more in...

While trying to start a program on my machine, the machine shut down as i believe that there was a power fluctuation and the tripper went off. When i tried starting the machine again, no matter what program i select it keeps displaying door open, pls close.

As per the technician, its pcb is damaged and needs replacement. If i opt for amc, this will take 45-60 days. And cost me around 8500.

What is the use of...

Dear ifb,
I purchased washing machine, cloths dryer and dishwasher of ifb recently.
The dishwasher is installed last week on 25th jun 2019, and on the first trial only it showed f5 fault and the technician untied the outlet tube and floored it. Again in installation technicians presence the same error appeared f5. Now this gentleman tied the outlet tube to boy and started the machine. Some how washing is done and he left the...

I am complaining because of ifb service person is not giving the proper response to my machine about some particles coming out from the washing machine in regular wash, moreover it increases in tub clean, also in every washing time increases more as it shown in the machine display.
For example: let us take express wash option it shows 30 minutes in the display to wash my clothes but in actual it takes 50 minutes.

When...

Above mentition model have no power supply in machine for last four days.
complain register by your toll free number on 26th june 2019 17:29hrs and tkt no is [protected]. but till now no body have attend my problems.my AMC is continiuing now.so please solve my above case & obliged thank U...

I was happy with the performance of ifb washing machine. I also referred my brothers to buy the same model and they bought the same too.

But now i face some issue with the washing machine and i raised the complaint#[protected] 4 days ago. Engineer visited my house to address the problem and told to change the filter, do descal and to replace the drum. He sold me the filter and descal powder, and told the drum has to be replaced....

I had purchased IFB washing machine after checking many brand but sorry to say IFB is even not up to a standard mark every time I faced many problem & wasted my time for calling customer care or searching error on internet. When there service engineer visit to check the problem they always want to sell their own product like washing liquid or cleaning agent etc. I really fed up by purchasing IFB machine....

We had very bad/worst experience with ifb service, we had issue with our washing machine, the washing machine drum was not working, have raised a complaint #[protected] dated : 23rd may 2019. Next day technician turned up and examined the machine and said they need to replace one of the part, actually they replaced still the machine not working. After that nearly 4 technicians daily examine the washing machine and keep on replacing the part...

I have been amc contract amc no ifb/amc/c0518 dated 27/12/2018 to 26/12/2019 of model no. Rc 81 & fast 51 industrial product i have bee register complain for both machine on 20/06/2019 complain no. Fast51- [protected]
& rc81-[protected] i have been called mr. Shailesh mobile no. [protected]
He not responding then i got number from customer care mr. Sourab he also not responding calls in amc this type of service providing to the...

I have bought a new IFB 1.5 ton 3 star split AC on 25/05/2019 and on 22/06/2019 its compressor has stopped working. On complaint technician has come and declared that compressor of AC is dead and needed to be replaced. I am repenting on my mistake of purchasing IFB product which had a life of only 28 days. Mob no [protected]...

On 25.10.2008 I bought a Neptune Dishwasher from IFB. After its warranty was over, he Jamshedpur office of IFB approached me for buying AMC. Since then I have been renewing my AMC regularly. The last AMC was valid till 31.05.2019.
However, this year the IFB office did not directly approach me for AMC. Instead, I got an SMS on my registered mobile saying: "Your IFB Product's AMC is expiring this month! Enjoy 10% discount on Annual...