IFB Industries Complaints & Reviews

I have made a service request for servicing the washing machine on 28th may, with the above ticket number.

To the surprise i am getting a reply that the spare parts for this machine is no longer available, i have purchased this (Aw7201wb) on november 2014. How come you can stop providing spares which is only 4.5 years old.

You are supposed to serve for 10 years with spares from the date of sale of the machine.br...

The subject machine was purchased in may 2013. Right from the starting this machine has troubled alot. After warrantly this machine is in amc. Now the service centre is unwiling to provide service although my amc papers are valid till feb 2019. Its a breach of contract by company.

My issues are,
1. This machine is not even 6 years old and has a history of failures
2. Can amc contact be breached like this by ifb...

Machine was showing taco error, we complained through toll free number 1800
572 2989, they have arranged a technician from b. S goods service center, bangalore. He came and opened the machine and stated that drum was not rotating, and need to replace bearing, shaft, gear box which costs 7 thousand and removed drum and took to his place and returned back with out any damaged parts and valid invoice,,, i got a doubt, so again called...

Dear concern/ ifb customer care team,

I would like to inform you that since 3 weeks i m calling your company technician/call center to resolve my washing machine problem and he always give me some excuse to unavailability of parts. We are facing problems regarding washing our cloths he is just giving excuse.
This is not a good sign of after sales services.
Your company have very good brand image.
Kindly...

Hi sir,
This is to bring to your kind notice that, our ifb washing machine motor got spoiled, we requested company person to solve the problem, he came rectified the motor problem, but still again we are facing same problem past 3 weeks, so requested company persons too see our issue but they are not responding we are so disappointed with ifb services, pleases go through our issue and do the needful
Thank u sir......

I am going to share the bad experience from the ifb customer care service of thiruvambady, punnakkal region of calicut district kerala. When we brought the ifb washing machine in 2013 shops owners warned us not to take that because it's customer care service is the worst one. We didn't listen to them because we were using ifb products for long, even though the customer service were bad. Before this incident we had the similar experience from...

I had purchased a front load 5.5 kg serena sx washing machine 8 years back and now i have noticed that its bottom has got corroded totally from its base and as a result of which the machine is not operational. I lodged a complaint about the same with the company who promised me that a service guy wud call me up within 48 hours which he indeed did, and then when i enquired from him the exact price of the the body shell for my machine he intimated...

The washing machine is making more sound then usual on the spin. A complaint is registered 10 days before with customer care for the first time. The technician visited and demanded rs.400 for transport charges. When denied because of amc, he said to get spare parts and never came back. Later i registered complaint with customer care for four times till now but no response. I request to take needful action in providing service in getting the...

I have purchased 6.5kg fully automatic washing machine two weeks ago... There was a leakage in pipe outlet... My husband lodged complaint and engineer is giving time for morning everyday... Since five days passed still engineer had not turned up... Inspite he's complaining that customer is not giving time which is untrue... Today also he gave us morning time and he had not turned up yet... We are working ppl and we also need to go at our...

Dear team,
We are doing followup from last 1 month on our washing machine issue but you technician not able to resolve the issue. Person will less knowlwdge coming to resolve issue and we are impacting our daily work. Its poor service we are getting. If my washing machine issue is not resolved then i will escalate this to ifb management.

Complaint number-[protected]
Regards...

I have taken an amc last year. However, i could not used the machine since last november, because after several attempts by the technician, my dishwasher can not be fixed. Extremely poor service. Several attempts have been made by technician to solve the problem. I was thinking to buy another ifb dishwasher. Now i have changed my mind. If the problem is not solved within a day (May 29, 2019) i would like to request refund of my amc....

Hello,

I had raised an ifb complaint during the week of april 2nd as dryer wasnt working. The service person never showed up till april 9th (His number is [protected]). After raising a complaint in this forum someone attended to my problem and it got resolved (By first week of may). Again the dryer has broke down and is not functional now. I raised a complaint two weeks ago and one person visited our house early last week...

My washing manchine is getting stopped before 30 minutes showing dper error. I dont understand what is the problem with that. The issue is been there from last 3 days. Please solve this issue as soon as possible as im in urgent. Without this my works will be stopped. I need a quick resolution for this. My ifb washing machine is purchased 3 years back and it is purchased inthe name of sunitha at sitaphalmandi secunderabad area please find...

First, i would like to thank the ifb appliances for sending the technicians. Two of the technicians came and fixed the washing machine the very next day of the complaint raised in this forum. Heartful thanks fr that. When they tried to fix the microwave oven, they were not able to fix it and took the oven to their working area. Now called and telling that it will charge inr 6500/- to fix it. From the time we bought it, we had issue with the...

I was lodge my complaint on 19 th to ifb costermer care. But your service centre at vijayawada late response and yesterday service boy said i will complete work on tomorrow but today they said that there is no spare parts of ifb washing machine. How can i trust ifb service. I really disappointed about ifb late service. Ifb washing machine señorita vx door lock, main circuit problem....

O bought your dishwasher last year since then it shows a f5 error sign after calling the service centre the technician visited my place but he can't solve the problem.
But now the situation of the machine is worst it never completes it's washing cycle.
Now after calling your service centre they said they can't solve the problem some senior technician can solve that problem but no-one comes.
I registered a complaint about...

We had very opiniin about ifb brand and we bought microwave oven of 30ltrs and fully automatic washing machine. Its got repaired within 2 yrs of time... This time they took rs. 6500 to repair the washing machine but yet they didn't do anything.. They took the part of the machine and no response from them. We are calling the ifb customer service byt of no use. They daily say they will send a technician but the technician is not coming and...

We lodged a complaint with ifb contact centre on 6th of may 2019 vide complaint no. [protected]. Our machine is under amc with smv service nanjappa layout bengaluru (A franchise of ifb).
So far none turned up to resolve our complaint, even after making number of calls to the contact center we came to know different story, that the smv services who took amc on behalf of ifb washing machine is no more looking after our area and some other...

Vide tkt no.[protected] and [protected] subject cited above. Ifb contects no.[protected], [protected], [protected] and [protected] contact me on 20.5.2019 only wasting of time by way of different type of harassment, misguided, grilled but failed to install & demo the washing machine purchased on 11.05.2019 through m/s navrang audio video, laxmi nagar delhi 110092 till 21.05.2019....

I debmalya basu requested for servicing of my ac machine on 15/05/19. Location: kgn enclave, flat a, block b, kalibari rd, po & ps rajarhat. I received an acknowledgement through sms in registered mobile number. The sms read as following:

Dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call [protected]/[protected].

However, in spite of several follow...