IFB Industries Complaints & Reviews

I have booked a washing machine of front load on 14th april. Sales person mr dubey showed us silver color also compared the same with online price.

Machine got delivered with a defect. Hence was sent for replacement. When 2nd time people came for installation we saw the colur was white instead of silver.

We tried contacting the sales person he firstly agreed that he sold silver machine then denied stating model...

Inspite of informing the IFB point Stinez personnel that I have to install the AC urgently as my newborn has a medical issue and requires it urgently. It’s been two days that although the AC has been delivered there is no one to install it. On repeated calls the only answer I get I have informed the concerned team they were supposed to call you. Pathetic customer service. Post sale of AC don’t think they are even bothered . Going forward...

Ticket - [protected]
My AMC (covering rubber etc) is 2 months old, but after logging issue by calling IFB Customer Care on 22nd April, technician inspected and instead of doing body change, is pushing me to buy new machine!!
When ever I call IFB, I am assured something will be done, BUT nothing is done!
When I call Service centre koordinator or regional manager, they either keep me on 'hold' or don't take my call!!br...

मैन 5.4.18 को एक AC अरविंद इलेक्ट्रॉनिक, अम्बाला से खरीदा था जिसके साथ 3 फ्री सर्विस देने का वादा किया गया था पर 29.4.2019 तक एक भी फ्री सर्विस नही की गई जब संपर्क किया तो cc वाले बोलते हैं...

I had Purchased IFB washing machine in May 2018. And since then till date i have raised the complaint for the same issue Thrice. The problem is that the machine halts its operations in the middle and doesn't start rven at resetting, in order to empty the machine filled with water someone has to take out all the clothes and drain the machine manually. It has been just 11 months and since the product is under warranty the Ifb sends its technician...

We made service contact on oct’18 with authorised franchise m/s global enterprise, chembur, mumbai 89. For 1 year. After 7 months left, but they will not give single service for my machine. When i called this service centre no body pick the call. I request ifb customer care will intervene this issue. If this agency is incompetent take action and give justice to the customer....

We bought a ifb washing machine on 29th january 2019 from croma, as it was highly recommended by croma person. We took a 5 years warranty too.
On 18th april, 2019, the machine just stopped working, we called up ifb customer care, the guy came over next day and said the magnetic valve is not functioning and needs to be replaced. Since then, i have been calling the customer care, the engineer everyday, but the answer given is that the...

My washing machine was submerged in water during the flooding incident last year in kerala. The same was given to the authorised service centre in aluva. They responded only after begging after them for more than one month. They said the motor is damaged and replaced the motor and charged me around inr 7000. The machine was under 6 months warranty given by the service centre. But they said they won't entertain claims for flooding. I had to...

M pichle 3-4 din se complaint kr rha hu bt mughe koi bhi responce nhi mil rha or ifb k tech ki missbehave ki complaint ki to us pr bhi koi action nhi hua agar mere is compaint p koi action hota h to thik nhi to mughe court se hlp lene pdegi so by requset is compaint ko ignor mt kre or jldi se jldi solve kre
My contact no.-[protected]...

Registered a complain wid customer care on 16th of april. Not got a single call from sevice centre till date & getting messages saying, compkain pending due to apptt availability of customer, as not got any call from engineer & today got the message saying that call has been closed.
This is unbelievable. Ifb has pathetic service & engineers are really bad at diagnosing the problem. Would never recommend anyone to buy any ifb product....

Ordered a trolley for sentor wxs front load washing machine 10 days back and still the product is not delivered. Customer care people response is not at all good. Every day for the past 10 days i was calling ifb customer care number and could not see any progress. Worst brand after service seen so far. Regret choosing this brand over samsung.40 k rupees got wasted in sub standard brand like ifb. Choose ifb now and suffer later is my review...

Hlo sir m sahil gaba from ludhiana punjab... My ticket no is [protected]... For complaiting washing machine.. Sir in 4 april the company visit the non duty engineer name sahil for servicing my washing machine.. And in 5 april the washing machine cper error comes and ill call the sahil engineee but sahil not come for three days then ill complating the toll free no the engineer visit and says the compastor part repalced but the part replaced...

Dear sir/ ma'am,
1. My product hot and cold air conditioner was procured in last year jun. Since then i am facing major inconveniences. Initially it was leaking of machine. I had then too spoken numerous times to customer care and also to you. With lot of difficulties the problem was resolved. I could sense your helplessness in providing me a technical representative.

2. I managed to get two free service from the company....

Sir, i have purchased ac on 17th aprila 2019 at tirupattur vijaya galaxy ifb point (Vellore district). Today the technicians came for the installation process, we have already purchased the condesing unit stand, according to the progress the installation is free. But the technicians were not allowing to use our own condensing unit stand instead we should buy the stand from them for high price hence we declined that. Then the technicians started...

Complaint ticket no: [protected] and [protected] dtd.05.04.19 and 09.04.2019 respectively.
Kdly, explain the following: as have been informed over phone, by way of an email:
(I) the reason for mentioning in the service report (Attached dtd.10.04.19) as “ok”, when the instrument was not working all right and the same has been acknowledged with the above remarks. (Scanned copy attached).
(Ii) it has been informed the...

I have raised the complaint to ifb washing machine service on friday (12th april 2019 ticket no: [protected]) for the problem with the tub and service men came on 13th as requested and asked to change the rubber and tub newly for senorita sx aqua 6kg due to bend in the tub. They told the spare is available and will replace. I have requested to replace the parts on today (17th april 2019), but they closed the ticket no: [protected] on 16th updated...

Our ifb washing machine 6.5 kg was working properly since 3 years.. Now for past 2 days.. It showing dper error after draining or spinning is completed.. How to resolve it.. For more than 3 times, it's showing like that only. I have checked the pipes, i couldn't resolve it on my own.. I also tried for 2 times, but same dper error showing, kindly, pls repair as soon as possible nd contact us soon....

Hi Team,

This is Anji Babu Eluri, I have purchased the IFB frontload washing machine in 17th January 2019 from” Kandukur “ and some how faulty product was delivered to me and later we identified and log a case to IFB on 10th March 2019 (approximately ).IFB engineer visited to home and identified the issue/problem in the washing machine and he confirmed that he will visit with part next day. However till now no body visited...

Hello,

I had raised an ifb complaint during the week of april 2nd as dryer wasnt working. The service person never showed up till april 9th (His number is [protected]). He came and said he needs to get some parts and it will be available in couple of days. Till date he hasnt showed up and repeated calls are not being answered. I am very frustrated with the level of support and lack of courtesy. My phone number is [protected]...

My ifb machine is getting too much noise so i raised tkt through customer care then one technician came and took our ifb machine to their shop n then got it saying that we repaired it by replacing bearings but after that it is getting too much sound n getting vibration also. Now they are not at all responding n they are cancelling my complaint without my consent how worst is ur service better u shut ur service #. I[censored] people don't solve...