IFB Industries Complaints & Reviews

I am a customer of IFB product since 2012 using washing machine. On completion of warranty period, I have opted for annual maintenance contract and paid necessary charges for maintenance with a franchise held in Nellore, Andhra Pradesh. But to my surprise no service technician visited for maintenance during the AMC period. In the recent case during this month when complained for water leakage of my washing machine, technician came and said...

This is to inform that i wanted to get my ifb washing m/c (Supremo dx} serviced and as such i booked appointment through your customer service dept. 7/8 days back. Your dept informed me that the service man will be available within a specified time. I do not understand why the service man is not keeping his schedule as per his and mine availability. You will please appreciate that every body has his time schedule for outdoor and indoor work....

Do not perched the ifb mainline stabilizer theare customer service is a very bad. Investment totally rong.
My experience with this company is a very poor service.
Because i am complaint after 72 hours don't call any service related person. My first msm is a dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call[protected]/ [protected].
After 24 hours sms is a...

After washing program switch over to rinse and spin, there it is stucking with humming sound. Before this i my self cleared water inlet filters and called even service man, and he came and replaced the inlet pipe adopter and cleaned drain system . And he left. Again it's like this. Please attend the problem immediately....

My name is t. Vijayakumar, regd. Mobile no.[protected] residing at no.6, st. Mary street, nehruvilla, lawspet, puducherry 605008, i have a washing machine (Ifb elena dx model) and had an amc with ifb (Ifb receipt/voucher no.[protected] dated 06.03.2018 for rs.4130/-) validity period from 06.03.2018 to 05.03.2020.in the month of september 2018 a service request registered for my washing m/c in the ifb service center through the contact no.[protected]...

I complain at durgapur reliable service on 11-09-18. And technicians attended on 12-09-18 pcb and door switch to be change. But still now no technicians attended. I paid technician's charge rs 354.00. I call market technician and my unit is ok. I don't satisfy durgapur ifb service center. Please see it. Mob. No. [protected].
Current mob. No [protected]...

I have amc and i have raised complaint about ifb washing machine.

I call customer care and raised complaint and they told with in 24 hours it i will resolved. Its been more then 25 days still issue is not resolved.
I called more then 15 times to customer care and asked, they provide some agent number chandru [bangalore 560091] and sathish [ifb in charge for bangalore or karnataka]. Called so many times they told with...

Dear sir,

I have been an ifb customer for the last 25years and the present washing machine senorita is my 4th machine.
Please refer to my earlier complaints in the same platform in the last one year. I am facing the same problem often for about a year and a half now. Your service engineers have been attending to our complaint every time but this problem continues to recur after few days of their visit. The damage that...

Dear sir plz note i had purchased trolley for my washing machine fm datar services thane for my 8 kg senator aqua sx washing machine but to my surprise it has cracked n broken before warranty period i have complained for replacement or full refund as im facing trouble but no thing has been done so far
Kindly look into this issue n revert

Regards
Leena anklesaria...

Hi,
I would like to draw your kind attention to the following matters. By the virtue of my ifb neptune vx dishwasher, for the first time i get the chance to raise my voice about the worst post product service of such a brand. My dishwasher is non functioning from 30th august 2018, i had raised a complain on that very day and also asked the customer executive to treat this as urgent so that i would get the service by 2 days. I personally...

I have raised complaint in ifb customer care (Ticket # [protected]) on 6th october and the service engineer attended and checked entire machine on the same day. Se confirmed that the problem with power switch and he confirmed that it will replaced within 2 days. But the issue not resolved and the ticket has been closed as "issue resolved" by 10th october. I called the se and told the same, he replied, "pls don't re-open the ticket, the request...

Received product, demo not attended as per sms received. And service engineer told he can't come as they are occupied.

Called customer care and they even bothered about the customer satisfaction level and not full filling the our needs and answer to us is not good.

If demo is happened today we will be have happy on ifb products.

Waiting......

I had purchases a ifb microwave 23l conv 23bc4 from m/s pittappillil agencies, vellayambalam, trivandrum on 10/10/2018. The tech who had visited on 12/10/18 for commissioning the same was unable to do is due to power failure again he visited on 15/10/18 and reported that the product was defective. Accordingly a complaint was lodged with ifb for replacement on 15/10/18 and was assured by ifb customer care that the same will be replaced within...

I had purchased an ifb microwave oven 23l conv 23bc4 on 10 oct 2018 from m/s pittappillil agencies, vellayambalam, trivandrum, the tech who had visited for commissioning the same had reported that the product was defective. Accordingly a complaint was made to ifb for replacement, who had told that the same will be replaced within 36 hours, where as no response even after nine (9) days. I had approached the dealer who also told me that they...

Machine was purchased from local dealer on 11.06.2018.in gentle programme sometimes the error indication sign comes after that the machine does not work. Secondly the main problem is regarding the detergent dispenser. The detergent remains collected in the dispenser due to which the clothes do not get the complete detergent for washing. This will result in clothes not getting cleaned properly. Please send your views and remedy for this problem....

I have placed an order of ifb elite wx washing machine purchased on 11oct18 at “ifb point shop no. 4, 1st floor the plaza mall".

They have taken advance and confirm delivery by saturday 13th oct, since the they are not responding properly nor delivering the machine.
It takes me multiple attempts to reach out the dealer representative subhashish, who claims himself to be the top boss of center. Yet they are not confirming...

Dear sir/madam,

I, alok yadav facing problem in maintenance/servicing of washing machine. I have initiated complaint on september 24, 2018 having ticket no. [protected]. The very next day technician arrived from swastik enterprises panvel, navi mumbai. Technician "pramod shinde" was unprofessional as well as rude in communication with my wife. He dismantled washing machine and left all the things in kitchen.
After that,...

Refer my complaint under ticket number [protected] dated 5th Sep 2018 about problem with Neptune Dishwasher covered under AMC and your representative at Chennai one Mr. Daniel Jo Visited on 7th September who informed that he will procure spares and rectify the defect within 10 days. On 11th september I have retained the complaint when asked for closure. Subsequently I contacted IFB through Toll - Free number on 26th, 28th of September and...

I had raised complaint against ticket number [protected] for flood affected washing machine on 03.09.2018
Complaint was referred to chalakudy service centre. Since then i am calling service centre daily to get my washing machine serviced.
After repeated calls to service centre, technician attended machine after 3 weeks.
Now the machine again not starting and raised complaint again on 08.10.2018.

When call...

1. Above mentioned complaints were lodged on 08 sep 2018 and subsequent dates. Your service technician had visited and inspected the refrigerator. He had demanded a part of refrigerator which arrived on 26 sep but could not match. Almost 45 days have passed but refrigerator is not yet rectified.

2. I have purchased above item after hearing lot of good words about ifg home appliances.

3. Could you please speed...