IFFCO Tokio General Insurance — regarding reimbursement.

Address:	Khordha, Odisha, 751006
Website:	[email protected]

Sir, i have submitted a claim bill against my father who was hospitalized from 21.07.17 to 26.07.17. All the documents of this period has been submitted earlier and some requisite documents which are left behind by me also submitted on last time as its queried by them. Again they are asking me for same document as they mentioned insufficient query reply. Actually they are asking me for providing the bills of 20.07.17 which is impossible to get that bill from hospital as my father was hospitalized on 21.07.17. Then also asking me for submitting the laboratory bills of 25.07.17 with presription which was also submitted previously without consultant prescription containing advice for testing. Previously i have submitted the consultant prescription before taking admission to the hospital. Though it a ipd case all the advices of consultant is done through noting's only as it is the procedure of hospital. I have also signed a consent paper for collecting all the internal document of hospital regarding treatment of my father as he was suffered from other chronic obstructive pulmonary disease (Copd).in this regard please help me and resolve the same.