| Address: Ernakulam, Kerala |
I have today called at a company called Igatech, Vazhakkala, Kochi who manufacture UPS for computers. The call first went to an answering machine after which when I dialled the extension for sales, a lady picked up. I asked her about the price for a 1 kva UPS.. suddenly without answering my question she started asking my whereabouts.. like name, place, contact number etc... I have told her all these.. and then she said she would transfer the call to someone else....and it was taken by another lady.... I have again asked the price for 1 kva UPS.. then again.. same questions.. name, place, number etc... I asked her why should I tell all these things to get the price for a product.. she said she wanted it.. and she also said that she cannot give the price o[censored]PS alone but with battery only. I said okay..and gave my whereabouts.. But no update yet from them...
Its so frustrating to have such a poor customer service as if they think they are the only manufacturer o[censored]PS !!!!!
Aug 13, 2020
Complaint marked as Resolved
Please be informed that the salary mentioned is Form 16 is correct. However, there are deductions which the Company has made in accordance with the terms of your employment. After adjusting the deductions, your FNF Cheque was sent to your address on 29 May 2013 for an amount of Rs. 3511.49/- through Blue Dart.
Our executives could not send you the Full & final (FNF) settlement sheet in May 2013 as your "Personal e-mail" ID was not entered in the system.
We only have your “Home e-mail ID” as [protected]@gmail.com in our records. Please confirm if this is also your exiting e-mail ID.
If not, please write your existing personal e-mail ID to [protected]@igate.com and we will be happy to share your FNF sheet, while clarifying your queries (if any).
Thank you.
IGATE