Ignou — Have not received my study materials

Dear sir/madam

I am a student of IGNOU, Course - MAPC ( Batch : Jan 2020). I took admission in Feb 2020, and paid full amount for the course and study materials.People who enrolled after me also received their study materials although it was a bit late due to the current Covid Scenario. I admit there were issues in the opening and working hours of the university from where the materials are despatched. However when they started sending the materials, enrollment numbers with almost 1000 numbers after mine started getting SMS with tracking details. Except for me.

I tried to enquire about my books, but in vain. I checked with the local post office too. Then I realised that the books haven't been despatched at all on checking the status. Writing the assignment and studying for the exams are not easy without the hardcopy. Printing the soft copy is fine, but too expensive as I already paid for the books to IGNOU. I paid approximately 1000 rs for the books. And printing charges at my place are even costlier. Please do something and either reimburse my money or send me the books.

It is about time to apply for the second year. What guarantee do I have that the same will not be repeated once again?

I am not even sure if this is the case, will you not give me the Hall Ticket too? Or will I have to run here and there to enquire. It's been months since I am running behind this. There has been no one to help, or no numbers available to attend queries.

PLEASE SIR DO NOT IGNORE THIS COMPLAINT. PLEASE HELP ME WITH THE SAME AT THE EARLIEST AS YOU HAVE ALREADY STARTED SENDING MATERIALS AGAIN.

I am hereby attaching the Status of my Study Materials.