Ignou — payment successful but ignou website logged out while admission

Address:	S.C.O 208, FIRST FLOOR, Sector 14, BEL Colony, Panchkula, Haryana, 134109
Website:	onlineadmission.ignou.ac.in/admission

When I made payment for admission it went successful but IGNOU website session was logged out automatically.

My control number is [protected]P, please find attached screenshot of my bank statement for your reference that Payment was already made and HDFC bank wants me to contact IGNOU. Please also find attached screenshot of my current admission status it is stuck on fee. HDFC Bank wants me to provide IGNOU's bank statement from 18th September to 24th September in case IGNOU have not received the payment

Regards,
Love Batra
[protected]