[Resolved]  IIFL — Clss

Address:Iifl borivali west(they have many branch)

I took a loan from iifl 3 month back from their sales person juned shaikh.he told me that i will get clss subsidy of 2.67 lakh if a take a loan of 20 years as i am eligible for ews criteria.they passed my loan at 11.70 emi such high rate.They even attached so many policy which i came to knw at the sanction letter.they took so much proceesing fees.said me too pay some elixir consultancy 6500.i did that too...now after 3 month thy hav not proceeded my documnt of clss pmay forwrd...whn i inquired delhi thy say its status is showing adhaar failed.i called uidai to check my n my adhaar they say its right & active...still iifl audit departmnt hav purposelly found fault in our adhaar so that thy font frwrd my documnt and i dont get subsidy so that thy can eat high emi from me.further enquiring thy kept on telling lie their borivali branch head person pavitra shetty lied that i hav previously got benefit..which is pure lie..then she say its been rejected directly from pmay...i called pmay thy said they are lying my documnt never came here...now pavitra shetty is conginuosly lying that she will give exact reason in 7 days...7 days went by still she hasnt given reason..she blames other person...but who are thy she is not ready to give their name and contact number...i gave my adhaar on 7th march personlly to her to re tag...but still thy hav not done it...i called on 14th march to nhb/or delhi thy say my consent is resolved i hav to jst re tag my adhaar at their branch...but still pavitra shetty is not listning not re tagging my adhaar...i wanna file complain against such cheat frauds that in future these people cant cheat another middle class innocent people and i.want justice and compensation.
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Apr 21, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL Securities
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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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