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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Sep 28, 2026
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1055
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India Infoline Finance [IIFL] reviews & complaints page 11

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K
kunalg293
Jun 19, 2022
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Address: New Delhi

I took a home loan from IIFL, as per sanction letter I have given a specified amount, but when the loan amount disbursed, the amount was less than the sanction letter.
Also company has forged the document of sanction letter and changed the amount in sanction letter.
I had legitimate proof of that.
Also company employee told us that the company have applied for PMAY yojana on our home loan, but when I checked there were no any application submitted under PMAY on our loan.
This company is fraund & fooling customers, even after complqining them a no. of times they did not given any resolution to my query.
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna
Jun 22, 2022
Updated by kunalg293
Not getting any support from IIFL, my Home Loan account no- IL10194631.
Not getting any support from IIFL, my Home Loan account no- IL10194631.
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    R
    Rudra30
    Jun 18, 2022
    Resolved
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    Resolved

    Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "RUDRA PRATAP SINGH" as I did not even opt for this course and at the start only i cancelled this course, but even then every month some amount is deducted in the name of coaching institute.

    An early action is requested for cancellation of the same.
    Jul 25, 2022
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2022
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
    ^Sapna
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      V
      Vipulsinh7477
      from Vadnagar, Gujarat
      Jun 16, 2022
      Resolved
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      Resolved

      Address: damodar near by poojara mobile shop,idar 383430

      Hello sir,
      my name is vipulji Chauhan.I got a gold loan in iifl bank, I had 2 loans and total price is 101000+66500 total gold in gram 5.37 it was 310000 total value.
      But gold us auction only 210000. Company refund only 16000 . What should i do now,
      Help me sir😪
      My GL NUMBER IS
      GL16855215/GL16663316
      My contact num [protected]
      Jul 22, 2022
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      Jun 20, 2022
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
      ^Sapna
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        A
        anthony prakash
        Jun 11, 2022
        Resolved
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        Resolved

        India Infoline Finance [IIFL] — Wrong information updated in cibil credit report

        I never taken loan from IIFL BUT in cibil credit report showing overdue late payment

        So I just login the app, account IIFL - SL2984193, I never took any loan or amount from IIFL BUT They update in cibil, , , ,
        I strongly requesting remove and update Cibil credit report or else I'll file against complaint,

        And I raise ticket in your app, ticket id:[protected]
        Jul 17, 2022
        Complaint marked as Resolved 
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Verified Support
        Jun 13, 2022
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
        ^Sapna
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          V
          Vhagro
          from HYDERABAD, Andhra Pradesh
          Jun 9, 2022
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          Sme Loan NO: SL2416838 taken on 28/05/2019 of Rs.3500000/- with Tenure of 24 Months with EMI amount 172209/- We paid all the instalments paid in addition to we are deposited Tds on Interest in the name IIFL (AABCI2915C). loan is also closed. But they are not reimbursed TDS amount of Rs 60327/-
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          Jun 11, 2022
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Finance Limited.

          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
          ^Sapna
          Jun 23, 2022
          Updated by Vhagro
          Dear Madam,

          This is useless response given by IIFL. it is not any help to me regarding getting my TDS amount which is already utilized by IIFL
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            P
            Pritam_Yadav
            Jun 6, 2022
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            Address: Jaipur

            Overdue
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
            ^Sapna
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              R
              Rkdahiya
              from Delhi, Delhi
              Jun 3, 2022
              Resolved
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              Resolved

              I am Roopali from Kurukshetra and I repay your loan on March 2021 but you are not closed in cibil and my cibil score is very low only for this loan please closed this loan in cibil I need urgent loan.
              Phone no. [protected]
              Jul 7, 2022
              Complaint marked as Resolved 
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              Jun 06, 2022
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Sapna
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                J
                J@ym!n$
                from Ahmedabad, Gujarat
                Jun 2, 2022
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                Address: Commerce house,prahladnagar, Ahmedabad,Gujarat

                My self Jaymin Bhavsar and i am receiving call from IIFL and they are saying that i have to submit documents in their office. If i will not submit it then PMAY subsidy will deduct from my loan account with 6% interest.

                I have closed my loan account with IIFL in 2020 and there are no pending dues available.

                I asked IIFL to email me for document submission with valid reason that why they need documents now ?

                But they are not ready to give me in writing that why they need my documents even after closure of loan,

                I visited their Prahladnagar office in Ahmedabad and person provided me one mail id and told to mail on it, they will provide you reason in writing. But from that mail id support person has provided another mail id and told to drop email on that.

                When i dropped email on second mail id they provided another mail id.
                So they are just playing passing game.

                Also raised request on call but even they closed it without solution.
                Below are request ids raised for this.
                Req id: 4275868 - raised on call
                Req id:[protected]st mail
                Req id:[protected]nd mail

                My load account number is IL10001922
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Verified Support
                Jun 06, 2022
                India Infoline Finance [IIFL] Customer Care's response
                Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                ^Sapna
                Jun 06, 2022
                Updated by J@ym!n$
                I don't see any response from iifl in this complain, even don't receive any mail OR call from them.
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                  P
                  Pawankumar7th
                  from Noida, Uttar Pradesh
                  May 30, 2022
                  Resolved
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                  Resolved

                  Address: Greater Noida west, Gautam buddha Nagar -201301

                  Till now late payment charged by builder at my name for Unit No.1143 Project 7TH AVENUE is : Rs. 2, 50, 000 +85, 000. and it is because of always late payment made by / disbursed by IIFL.

                  still I’m following up on builder demand last 3 months but till now no response and action taken (whatever the remaining amount required to disburse). also I called up multiple times for this concern but no one picked up my call.

                  it's completely harassment for customers after taken home from IIFL.
                  Jul 1, 2022
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Verified Support
                  May 31, 2022
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                  ^Sapna
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                    C
                    Chetna Shetty
                    May 25, 2022
                    Resolved
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                    Resolved

                    Please submit no dues certificate for my home loan its been 6 month

                    Loan number :IL10024852
                    Name : Chetna shetty
                    Mail id : rtr.[protected]@gmail.com
                    Jun 27, 2022
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Verified Support
                    May 27, 2022
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                    ^Sapna
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                      S
                      shekharvs
                      from khammam, Andhra Pradesh
                      May 24, 2022
                      Resolved
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                      Resolved

                      Dear team, i have completed the repayment of my loan sl-2379473 in may-2021, i need statement of loan a/c sl-2379473 to my email id : [protected]@gmail.Com, please send the statement on high priority base...
                      Jun 25, 2022
                      Complaint marked as Resolved 
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      May 25, 2022
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                      ^Sapna
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                        R
                        Rkdahiya
                        from Delhi, Delhi
                        May 19, 2022
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                        I am Roopali from Kurukshetra and I repay my loan full amount in March 2021 but they are not closed in my cibil account I have requested many times but no response please tell me what I can do. I need my my loan clised letter or no dues in urgent I want to applyed for loan but they rejected because of no dues certificate.
                        Roopali
                        [protected]
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2022
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                        ^Sapna
                        May 28, 2022
                        Updated by Rkdahiya
                        No update they are not working on it
                        May 28, 2022
                        Updated by Rkdahiya
                        It's digital person loan you are the lending partner of zestmoney loan dated on 13/01/2021 and paid on 05/03/2021 full payment
                        Jun 03, 2022
                        Updated by Rkdahiya
                        No dues is received but cibil not update please update my cibil in have in problems and need loan but cibil score is low just only for your loan please solve

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                          A
                          Akashverma@1810
                          from Indore, Madhya Pradesh
                          May 17, 2022
                          Resolved
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                          Resolved

                          Address: 198, Jawahar marg

                          I am akash verma ex employee of IIFL GOLD LOAN INDORE MALGANJ BRANCH.
                          I resigned and my notice period is also completed. Branch staff and sinior employee doing unethical behavior toward me.
                          They doing intentionally becouse i don't accept their higher salary offer and decide to go.They're doing this with every staff who's resigning from IIFL. Atmosphere of indore area getting worst day by day. Below unethical practice is happening
                          1. They msg me in personal WhatsApp no and using unofficial language. if any issue they should using E-mail mode.
                          2. They called customer and give wrong information that i done something fraud and company terminate me but i serve my whole notice period they harm my social image.
                          3. Many customer call me on personal number but i haven't give my number to customer in past branch staff give my personal number to customer. They thread my confidential information.
                          Involved employee
                          Antar singh chauhan (BM)
                          Satyanarayan bairagi (TM)
                          Jun 18, 2022
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Verified Support
                          May 18, 2022
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                          ^Sapna
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                            T
                            Tiwari Aman
                            May 14, 2022
                            Resolved
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                            Resolved

                            Hi, my cibil report shows a pending entry of IIFL loan amount as pending since 2018, which is badly affecting my CIBIL score. As it was already been paid in full during 2018, kindly resolve this false entry.
                            Jun 17, 2022
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Verified Support
                            May 16, 2022
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Sapna
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                              D
                              Dushyant Mahajan
                              May 11, 2022
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                              I have been trying to get in touch with the customer service and have already created many tickets. But no one ever calls back. Even after closing my loan account which first of all damaged my entire cibil score as it was uninformed loan on my account. They now do not provide support and do not reply to emails.
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Verified Support
                              May 16, 2022
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                              ^Sapna
                              May 17, 2022
                              Updated by Dushyant Mahajan
                              With reference to the what?? I did not even mention any loan detail. And my CIBIL report clearly shows Individual loan and not home loan. Stop being so conclusive and get your support team to call back.
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                                K
                                KKB@
                                May 7, 2022
                                Resolved
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                                Resolved

                                Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "PREM BEHERA" due to crisis of finance as my wife is suffering in Ovarian Cancer Stage-III(b) as well as my old age mother is a chronic patient.

                                An early action is requested for cancellation of the same.

                                Thanking you.
                                Prabhakar Behera,
                                F/o- Prem Behera,
                                Deewan Street, At/Po-Narendrapur, Via-Bhanjavihar,
                                Ps-Chamakhandi, Dist-Ganjam, Odisha, Pin Code-760007,
                                Contact Number = [protected].
                                Jun 11, 2022
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Verified Support
                                May 10, 2022
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                ^Sapna
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                                  K
                                  k.siva kumar
                                  from Mohali, Punjab
                                  May 6, 2022
                                  Resolved
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                                  Resolved

                                  Dear sirs

                                  I have taken housing loan from IIFL. I am sending continuously emails requesting to furnish the LOD, IIFL is not responding to any of the mails. Their contact numbers are very tricky, we never get access to the concern person, always we will be connected to a BPO, and the persons always note down and communicate over phone that the complain is with concern person. I am a bit skeptical and want help with getting my list of documents.

                                  I am not sure, if I can mention details of my loan number and contact details. I humbly request to share email ID, . I want to share all details confidentially. I need help to resolve my concerns

                                  Best regards

                                  S kumar
                                  Jun 10, 2022
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 10, 2022
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                  ^Sapna
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                                    K
                                    Karthik Kanumuri
                                    May 4, 2022
                                    Resolved
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                                    Resolved

                                    I took the loan from Karzybee amount of 8000 rs with the mobile number - [protected](Currently sim inactive) and email id - [protected]@gmail.com, amd profile name - Karthik Kanumuri, account open date[protected], clear all dues from Krazybee and also provided the NOC but I didn't take any loan from IIFL but wrongly CIBIL score reported against my profile, I want clear this.
                                    Jun 6, 2022
                                    Complaint marked as Resolved 
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 06, 2022
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                    ^Sapna
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                                      V
                                      Vijay123
                                      from Kolkata, West Bengal
                                      May 3, 2022
                                      Resolved
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                                      Resolved

                                      Dear Madam/Sir,

                                      MY Client ID is [protected] (Vijay Khemka)

                                      This is to inform you that i am very disappointed with the service of IIFL. I had made the payment of Rs.555/- in 2010 towards life time free service for Demat Account Charges along with Annual Maintenance Charges. The representative of IIFL fotld me that IIFL will never charges for Demat Account Charges & AMC if i pay the amount of Rs.555/- . So i had made the payment to IIFL.

                                      Under the circumstances, IIFL has sent a mail in 2014 towards the Depository Charges as revised by them. Subsequently, they started to charge for the subject per month and they started to sell my holding share without any communications and discussed with me. I had objected for the subject after long time then they told me that IIFL can change the charges any time for the subject. Then why IIFL had taken the amount of Rs.555/- from their customers? They had cheated us and collected the amount from each and every customers who was interested that time. However they have collected so much money from the customer at a one time.

                                      IIFL has sold my most of the holding share against my dues. They suspend or active my account as per your norms without any phone call or communication. They have never given satisfactory service from their side. Hence i have lost so much money due to sold of my holding share by IIFL.

                                      They are liable to compensate us against cheating and sold my holding share and harassments.

                                      You are requested to look into the matter.

                                      Thanks & regards,

                                      Vijay Khemka
                                      Jun 13, 2022
                                      Complaint marked as Resolved 
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 04, 2022
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Dear Sir, We have highlighted this to the team and we will get back to you with an update ASAP. You can reach out to us at Ask IIFL chatbot or write to us at [protected]@iifl.com for any concern.

                                      ^Sapna
                                      Verified Support
                                      May 10, 2022
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Dear Sir, In this regard we have reverted to your registered email id. We request you to check and refer the same. You can reach out to us at Ask IIFL chatbot or write to us at [protected]@iifl.com for any concern.
                                      ^Sapna
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                                        2
                                        271290
                                        from Gorakhpur, Uttar Pradesh
                                        May 1, 2022
                                        Resolved
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                                        Resolved

                                        Address: InfolinkFin 004 Fulcrum, A-wing, Ground Floor,Sahar Road Next To Hyatt Regency,Andheri East, Mumbai – 400 099

                                        Hello sir
                                        this is Arun Kumar Singh S/o Mahendra Pratap Singh Add. 164 Vivekanand Puram, Jungle Shikari Urf Khorabar Jungle Chwari Subabazar Khorabar Gorakhpur 273010

                                        sir i have applied a loan in Infolinkfin in Dec. 2021
                                        after that i have got Approvel of amount 2 lacks
                                        after approvel one of the Company employee call me & verified my all doc.

                                        after 2 Days . i have recive mail to pay processing Fee Amount 1250Rs.
                                        aginest Infolinkfin

                                        i have paid the on 24/Dec./2021 At 02:53 PM
                                        transaction ID .[protected]

                                        Again Paid Agrement Fee on 24/Dec./2021 At 03:54 PM
                                        Transaction ID.[protected]

                                        & Last payment For Insurence Fee On 24/Dec./2021 At 05:47 PM

                                        when all payment is confurmed Compant send me Agrement Letter & Said pls Sigh On Remark Place & return bt mail .

                                        after submited Agrement letter they said that loan amount will be transfar within 48 hr. in my bank account .

                                        but till date i have not recive any amount .
                                        i have try to much to contact . but all time i have found nothing .

                                        pls help me. to solve my problem
                                        Jun 6, 2022
                                        Complaint marked as Resolved 
                                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 06, 2022
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                        ^Sapna
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