Ikya Human Capital Solutions — pf eod not updating

Address:

no 407/23 G R complex main building 2nd floor anna salai,nandanam

Hi
This is sowniya. This is my second compliants regarding my eod not yet updated. Im was working with vodafone telecom indust under ikya human capital solutions at chennai. I resigned my job on 16th of jul'19. I need to apply my pf amount but eod not updated. Last 4th of oct i came and meet mr bharathi (Ikya pf incharge chennai) he told me the date is update on today evening itself (4th oct) but still no updating. I mailed so many times he not at all replied. Almost 12days gone. What is the issues. I cant able to travel from my native its too long (Krishnagiri). I need reason and solution. If there is any issues y not informed me. Why he committed 4th oct. I want to know why it takes this much long time and reason.